First of all my english is not perfect.
This is my story about Asian7750 and his poor custumer service.
I orderd 3 watches from him in september/october 2014. 2 breitling and 1 rolex.
When I recived them one of the breitling he had glued the leather strap him self and one part where loose and the other a bit loose. I told him I dont want the watch and wanted to sent it back.
He recived the watch after 3 weeks. He told me to send it the cheapest way wich was whitout tracking number. ( I took a picture to proof I shipped it back) during shipping time I order a Panerai Pam 363.
I got the watch 27th october. From the first time I got it I had problems whit it. Somethimes it wouldnt start I was shaking the watch for 30 sec still not working. I told Asian7750 about this several times. Sometimes the watch worked and after a few hours on my wrist it had stoped working. After a month ( I only used this watch on Saturdays and Sundays) a screw was missing It felt off.
In the end of december the watch didnt work anymore. I told him I want to send it back so he can fix it or give me a new one. 3th January I ship the watch back I also ask Asian7750 this time how to ship it and he tells me ship it whitout tracking. In sweden when you ship whitout tracking all you get is a recipt on the stamps or on the bag you buy to ship it so you dont get any other proof. I took a picture this time also to show him that I shipped it back. Email him the picture the same day where you see the bag whit his adress on the same bag he recived when I shipped back the breitling.
It always takes him 3-6 days to reply on a email. And he only replies on 40% of them. We have 194 emails in our history. He tells my I dont have any proof I shipped the watch back and maybe that Im lying about it. Is it my fault he told me to ship it back whitout tracking number.
One of his email
"when you wear it , the watch stop .that mean the movement with the problem
in that case , I advise you send back to us , we change the movement for you
regards
tony"
The last thing he wrote: 8th of may
"Hello
I check , not arrive , and I have sent the PM to Col (the RWI adminstor ) to get his advise
regards
tony"
He doesnt reply on my emails and dont come up with anything new. Almost 4 months now whitout a new watch or money.
I sent him a copy on my payment for 2 days ago becuase he couldnt find my order.
This is his service for a custumer who bought 4 watches.
If you want any print screen pictures from my email or bank acount just let me know.
This is my story about Asian7750 and his poor custumer service.
I orderd 3 watches from him in september/october 2014. 2 breitling and 1 rolex.
When I recived them one of the breitling he had glued the leather strap him self and one part where loose and the other a bit loose. I told him I dont want the watch and wanted to sent it back.
He recived the watch after 3 weeks. He told me to send it the cheapest way wich was whitout tracking number. ( I took a picture to proof I shipped it back) during shipping time I order a Panerai Pam 363.
I got the watch 27th october. From the first time I got it I had problems whit it. Somethimes it wouldnt start I was shaking the watch for 30 sec still not working. I told Asian7750 about this several times. Sometimes the watch worked and after a few hours on my wrist it had stoped working. After a month ( I only used this watch on Saturdays and Sundays) a screw was missing It felt off.
In the end of december the watch didnt work anymore. I told him I want to send it back so he can fix it or give me a new one. 3th January I ship the watch back I also ask Asian7750 this time how to ship it and he tells me ship it whitout tracking. In sweden when you ship whitout tracking all you get is a recipt on the stamps or on the bag you buy to ship it so you dont get any other proof. I took a picture this time also to show him that I shipped it back. Email him the picture the same day where you see the bag whit his adress on the same bag he recived when I shipped back the breitling.
It always takes him 3-6 days to reply on a email. And he only replies on 40% of them. We have 194 emails in our history. He tells my I dont have any proof I shipped the watch back and maybe that Im lying about it. Is it my fault he told me to ship it back whitout tracking number.
One of his email
"when you wear it , the watch stop .that mean the movement with the problem
in that case , I advise you send back to us , we change the movement for you
regards
tony"
The last thing he wrote: 8th of may
"Hello
I check , not arrive , and I have sent the PM to Col (the RWI adminstor ) to get his advise
regards
tony"
He doesnt reply on my emails and dont come up with anything new. Almost 4 months now whitout a new watch or money.
I sent him a copy on my payment for 2 days ago becuase he couldnt find my order.
This is his service for a custumer who bought 4 watches.
If you want any print screen pictures from my email or bank acount just let me know.