Just recieved Chanel J12 and have problems. LOCKED

[Devedander]

Mine was pins however it looks like the high end one may be different...

In mine if you look at the place where you would for normal pins you see on both sides metal circles, however if you look on one side the metal circles have a little hold in the center.

With a pin pusher push into this hole, and the other side will pop out. It's pretty straight forward from there.

I am working up my review now, so hopefully in about an hour or two there will be a better version to refer to.

But again I have the mid grade one, not the super high end one.

 

[maxse]

thanks guys. I must say what a wonderful forum we have here. I would be totally lost without you guys what a great community.

I actually decided to just return this watch than to deal with all this hasle of getting a new bracelet somehow replacing it, possibly damaging it, shipping the watch back... etc... Ill just go with a dealer that actually examines the watch before sending out. I was actually dissapointed a bit that Joshua didnt examine it especially since I paid such a high price for this item...

*EDIT* Wow looks like I have a problem guys. I told Joshua that I was dissapointed and that I would like a refund please because I just dont want to be replacing the bracelet and if I ship the watch back to him to replace the bracelet it just wont get back here in time....
He is actually refusing to get me a refund because he says ut will be hard for him to sell this watch again... I asked him to put a diamond bezel on a 38mm watch since he didnt have any in stock... I also mentioned that this should not have happened on an $800 watch, still he refuses to issue a refund.

I just think it is worth mentioning that Belial2k's YM (my 1st watch) that I ordered came in with a scratch. This guy shipped me out a new one no questions asked BEFORE I even got a chance to ship this one back to him. And to be fair he did examine the watch but the scratch was on the clasp which he missed... Any advice?

 

[maxse]

damn seems like Josh does not want to issue a refund. I was already thinking that this watch is not worth the $800 I paid for it and thinking of just going with the smaller 33mm one from Ruby or something who said she will thoroughly inspect it for me and even take pictures for me. I am really not happy that Josh is not issueing a refund (I even said that I would pay for the shipping to ship it back to him). Thsi sucks.

 

[crick]

GAH! !@#$#@#% that sucks!
not even a restocking fee or partial refund?

oOOOooh boyyyy...

wait so this watch was custom made? man... [smilie=banghead.gif]

on josh's site, i see no return policy listed. :roll:

 

[maxse]

supposedly custom made. But Ruby said she can get this watch for me no problem so I dunno...
I am speaking to him right now trying to work something out.

 

[JCM1662]

WOW - for $800 you could get a decent used gen. Sorry to hear of your woes - I saw the pics and they weren't hoffific discolorations, but the white made them most noticable and for $800, I agree with you - it should be flawless.

Sorry my friend. I'd try everything I could to salvage this watch somehow - get the new bracelet, maybe send it to a watchsmith from the forum for minor buffing/repairs, but I'd exhaust all possibilities before I bought another one.

Best of luck w the process! [smilie=icon_thumright.gif]

 

[crick]

yeah max. if you're having trouble changing the bracelet out, maybe check with a watchmaker or someone here can do it, and i'm sure they'll do it for free too.

 

[maxse]

I stil ldid not even get a replacement from Joshua.

Guy I totally agree with you. If on any other watch the discoloration is fine. I even kept the YM I bought from B2k had another tiny scratch but this one was on the inside clasp so not a big deal. But $800 on a pure white bracelet after I talked to josh so many times and asked him to make sure it is perfect and the bracelet is high quality and everything is how it is supposed to be he said fine...

Now I told him that I will return this watch to him and would even purchase a new one from him again but 33mm and he would have to inspect it of course, he still is refusing. He finally said he can give me a refund but only if I pay shipping both ways (including extra shipping which he sent to me which I thought was included in the price dont get it....) and his fees which would amount to $150... I am seriously thinking of notifying pp at this point.

 

[maxse]

I mean I purchased lighters and bags from Sash. Bag was defective and he offered to take it back no problem (after some haggling...) even without me having a camera to take pics. B2k sent me a replacement before I even had the chance to send him back the one that I had! I totally expect a dealer to take back bad stock especially at this high a price (I guess that is why he doesnt want to do it) especially since it is from a "trusted" dealer.

 

[JCM1662]

we dont know all the facts, I can only comment on what I saw and read here, based on that....

It might be time to cutbait or fish.

For @$150 USD you will get your $800 back or $650USD back? After all you mentioned here, I'd take that.

I bought too many watches that were junk and I got zipola back.....just my.02 my friend

 

[sUpemezU]

Heres a pix on how to remove the links.





Hope it helps. :wink: [/img]

 

[maxse]

cool pictures thanks. Now how can it be done without that tool?

 

[sUpemezU]

Bro, even with that tool is quite tough. I tried on mine and spoilt the tool(the pin on the tool bent and broke). Luckily it spoilt after I took the links out.

I guess you need a mallet, some pin punches and a watch band holder.

 

[crick]

cool pictures thanks. Now how can it be done without that tool?

sorry max, you're going to need the tool. The omega bracelet is similiar in the way that its held pretty tough. Either have to get that tool, or have a watchsmith do the bracelet for you.

you can get a linkpin remover off of amazon for 20-30 dollars or check birdman for tools.

 

[maxse]

wow. This is just getting worse and worse lol. I notified pp but then the claim got closed... Watever I am really going to try to work this out with Joshua. Since I am pretty sure now that I want the smaller watch I offered to buy the smaller watch from him as well (even though he is more expensive then ruby( and pay him an additional $50 plus I will pay for the shipping.

What do you guys think? This was supposed to be a present but I had to show her the watch after all this and it seems that she would prefer it smaller it is just too big for her wrist even though I think it is fine. I figured I would size the bracelet for her so she could see how it will look more accurately but it seems it is easier said then done.

 

[Devedander]

Well I just finally got my J12 review up... looks like just a bit too late...

Maxse I have to say I think you just dug a BIG HOLE for yourself there... cardinal rule... you do NOT file PP complaints...

Now I know in this case you are not just dealing with a $100-200 watch... but in reality you are only looking at loosing $150 in fees and shipping (which I agree you shouldn't have to on an $800 watch that has blemishes like that) but honestly it's just bad mojo to go filing PP... I would consider yourself lucky that the claim is closed... I have a bad feeling you are about to incur some serious wrath from lots of people and it's going to be interesting to see how Josh treats the situation now...

I know it's not really fair to get stuck when this really shouldn't have happened but in the big picture, I am afraid you just screwed up big time.

 

[maxse]

what makes you say that I screwed up so bad? And what is wrong with filing with paypal? I really did not want to but its not a simple $200 rep we are talking about here. Anyway I sent Josh a follow up email and I am really hoping that we can come to some sort of understanding. I just seriously dont see why I am being charged an extra $130 or so for a $800 watch that has blemishes... Even if it is "custom ordered"

*EDIT* Why exactly did I screw up big time?

It's not like it is my first purchase. I bought a bunch of things from Sash (dealer on another forum) B2k, Joeyz, WBk, and I paid them all quickly and correctly. It's weird now that I think about it, every single tie something was defective (I have the worst luck ) but every single time it was handled extremely well by the dealer that I would not even hesitate to get anything else from them...

 

[Devedander]

Becuase this isn't just a normal business... believe me I thought the exact same way you do not that long ago: These guys don't want charge backs? They need to behave!

Well that's all and good until you realize the game is much more complicated... this is the equivalent of calling the cops because your drug dealer shorted you on a bag of weed... of course in this case these "cops" aren't gonig to get on your ass at all about it.

What's screwed up is that paypal chargebacks can cause BIG problems for dealers, to the point they stop accepting paypal and if it hits them with fines it means they may have to pass those costs along (I doubt that happens much but keep it in mind that we don't need them factoring more expenses into their profit margins).

When dealers stop accepting paypal because it opens them up for risks it hurts us all, we are then forced to WU (unless you are in the UK and can use MB) which charges a fair chunk of change per transaction.

Basically this is not a normal business...

Yes it's not a $200 rep, but you were only looking to be out under $200 (this is no small sum but still). As much as I hate to say it, it really is how the game is played... you take a risk on every purchase and if you get hit once or twice... that's the name of the game. You won't change the players with a PP dispute in the big picture and you could make things worse for a lot of us.

Just publically outing a dealer in a forum for treating you poorly will put as much if not MORE heat on them a chareback... that's what the forums are here for... in this business paypal shouldn't be looked at as buyers protection, it's buyers convenience, the protection lies in the forums. And learning which dealers treat you how is like learning how to play poker for money... it's probably gonna cost you just to learn.

Find one you like who treats you well, go back! Find one who doesn't? Stay away.

Basically the screw up is in the big picture... gotta step back and realize how it all comes together. It's not really nice, I wish it were more like regulated businesses (like Amazon where you can get a return or exchange at the drop of a hat) but it's the name of the game. I honestly believe we have it as good as it gets in this game... even having to occasionally eat an expense we shouldn't have to it averages out pretty good... not a boat I think it's good to rock...

 

[Klink]

Life is not fair, unfortunately...

What is fair is to negotiate the best resolution to problems that we can...

before posting on forum

and certainly before filing a dispute..

those are two negotiating tools one can use in an email to a dealer...

Whether it is an eight hundred dollar watch or a one hundred dollar watch..

While you have sympathy for the situation, for sure, there is also an element

to this that reminds one of a live camera real time minute by minute description

of every element, publicly, of things that may have better been handled buyer and seller...

in any case, it is what it is..

an unfortunate flaw, an offer to fix with replacement bracelet, and

buyers remorse..

had the watch been received in top conditon? There would have been praise..

Good Luck to you!

http://replica-watch.info/forum/viewtopic.php?t=14426

Klink
Life is Good!

 

[maxse]

Well the PP dispute has been closed and I have come to an agreement with Joshua. Even though I have to loose some $$$ It was a "custom" order so watever... I agreed to buy a replacement watch from him in a smaller size and pay the re-stocking fee. He seems like a great guy and I believe that it was just a weird situation here. Ill try to look past this, but I am really hoping the new watch I get from him will be flawless.. It better be lol.