Replica watch is replica watch. Sorry but they can break.accept a broken watch, delivered broken from the 1st minute.....!!??
Is that seriously what you are saying.........
Plus, he is not telling the whole truth from the very beginning, he only tells the story which is in his favour.Replica watch is replica watch. Sorry but they can break.
The watch was broken during shipping. TD dont control shipping or how shipping companies treat packages....
Ok. So your clasp is broken. Why don't you take it to a watch maker to see if it's a simple fix, like replacing a pin?
Ok, lets say then it cannot be repaired and needs a new clasp. Ask TD to see if you can get a replacement clasp instead.
Ok. Lets say then replacement clasp and bracelet cannot be sourced. Last resort is to buy a leather strap for the model so you can wear it.
Do you really think TDs just ship broken watches? Puretime has been here for 10+ years and would not survive sending broken watches....
So much complaining but 0 action. You can sit and cry about TD or take intitative.... replica is replica....
You would cry if you endured what I had to with replicas.
M+ Tudor FXD - stem broke after 3 days. No complaining I just sent to watch maker to replace stem and got my TD to refund the $30 replacement
Rolex VSF - clasp came broken. Asked TD to send new clasp. Done. Split the cost with TD.
SW hands for 4130 Daytona - kept slipping. Bought new hands instead that fit perfectly.
VSF 1055 Panerai - DOA. Sent it back and waited 4.5 months to get it fixed.
Vacheron 45470 - rotor broken on arrival. Got replaced with 9015 rotor by watch maker. Split cost with TD on repair....
Fortune favors those who take action to resolve their own problems.... that is the replica game.....
If you really hate the dealer and that hatred trickle down to the watch then why don't you just sell it?accept a broken watch, delivered broken from the 1st minute.....!!??
Is that seriously what you are saying.........
I won't throw mud at OP. But quite frankly many people are not suitable for the replica game.Plus, he is not telling the whole truth from the very beginning, he only tells the story which is in his favour.
We did offered to source a replacement clasp or customer can choose to return the bracelet back for exchange. We can't provide a refund due to stickers are removed.
I email Puretime immediately - there have been many emails, photos and videos sent since - but 10 days later - no resolution offered.
What Bullshit. I just want a watch that arrives not broken. What kind of fucking nut job are you...!No, he won’t. All he wants is someone from Puretime kneeling in front of him, suck him up and tell him “My Lord, we sincerely apologize to you, we will have someone hand carry a new rep to you , you will get it within 24 hours and we still fully refund you as a goodwill.”
I am not sure where the idea comes from i have unreasonable expectations. This is not a small issue, i am not being picky, the clasp, which is not even a regular clasp is broken and the watch cannot be used. Its a simple as that, not a crackpot expecting a 100% perfect Rep. Just not broken!!What I feel is that many get into this thinking that they are getting a Rolex (or any) for very cheap.
So they come in expecting Rolex, or at least over the counter, buying experience for a pitiful amount of money.
@puretime does not want to help or resolve issue.
They have actually emailed this morning to say they will not help.
I think my first email was perhaps actually correct, they are Scammers out to Rob people.
Nearly two weeks of constant emails and they will not help.
They have sent me a broken watch, they wont help
I would tell anyone that PureTime are to be AVOIDED at all costs - Thieves - Scam Merchants and i really dont care what any 'seasoned' users here thing on subject, as too many in this thread shown they are absolute idiots
Nah. Dealers send replacement bracelets and parts all the time. Free of charge or you pay shipping only. But you can judge from this thread the way this guy talks - accusing people of thieves and scammers, that puretime basically doesn't want to deal with him anymore.Although I don’t have a broken clasp, I do have a detached clasp part I’ve been trying to repair. I have more spring bars on order which of course are presently lost in the mail in my own town and I’ll even order another clasp from Ali just to possibly use for its spring bar. I am taking action to try to solve my problem and I can relate to the bad feeling of getting something brand new that hasn’t arrived the way it should.
In the past I once received a watch with a completely broken clasp. The dealer sent me a new bracelet for free. It looks like those days are over