My DHGate Experience
I've purchased a few watches on DHGate and I have to say I am very happy. Here's what I learned so far:
The buyers protection service they offer is solid. I started purchasing watches Jan. 2020 and my orders got caught in the COVID 19 shutdowns. I cancelled 3 of the orders after there was no movement on the other end. You are told when they have finished processing and shipped your order; they provide you with a tracking number, which didn't happen - I got my money back.
They also have a guaranteed delivery date, so when two more watches were shipped but didn't show up in time, I got my money back. Turns out the watches were just delayed, not lost, so I received them in good order after I got my money back. I have contacted the vendors to work out a deal, its not their fault.
Finally I received 2 watches on time and in good condition. The vendors do not receive payment until you say you're happy with the product or until 3-4 months have passed. This gives you the chance to sort any deficiencies with the vendor in the safety of the buyers protection service. One order was a very costly VS Omega clone, I ordered it and I had it in my hands in a week; they even sent me QC photos beforehand. Even after the purchase this vendor is still helping me out if I have questions, told me that if ever I had an issue with the movement he will fix it.
The service you receive will have everything to do with the individual vendor, before you place your order review the vendor's history, how many has he sold, is there reviews, etc. The best way to gauge a vendor is how quickly they respond to you, if they don't respond in 48 hours don't waste your time. The vendors I found to be the best were very courteous and responsive. Ask for actual pics, if they don't provide you any or say "they are real" move on, they don't have the watch in stock. Since 99% of the watches on DHGate have the logos removed getting actual photos is very important. Another reason to get photos is a lot of vendors are doctoring OE photos and mixing them with actual. I caught one guy, had a TAG photo, his photo and another TAG, if I hadn't ask for more photos I might have missed the real one he had buried.
One very important lesson I learned the hard way is to never back off once you ask for a refund. You are given one chance at a refund so if you back down at the vendors request and have another issue you can't open a second dispute. Luckily for me, I was still covered on the on time delivery guarantee.
In closing, from what I can tell, if you're looking for the real 1:1 clones, the TDs listed on here like PureTime will provide you a consistently better product for less money. If you want a crappy clone you can wear renovating the house then DHGate has some cool stuff with great customer service.