cross posted to RWG...
Hello everybody,
I am the silent guy at the end of the class... Been here (rwi1 etc) for more than 3 years. Dealt with couple of people, but haven't tried the cartel yet (

)
End of intro.
Let me start by saying THANK YOU to ALL the dealers for risking their current lifestyles to provide us with better reps. I hope they made a profit out of their services. Really do, otherwise they might stop providing this service (and then we are back to canal street quality.. puke!!)
Apropos thank you to our website/fora owners/admins, for their help has been a catalyst! Knowledge is power, and communities support that equation.
And a big thank you to all the people who spoke up, knowing it might ruin their NEXT deal with one of the offenders (not only the 3cartel's..)
And after the buffer, on with the main course:
All of our dealers have at some point being less than truthful to us. And for every one complaining customer, I am sure there are 10 silent&satisfied ones. Complainers are more vocal. Not all deals will go smoothly, and when we are talking about an under the radar business, it is hard to keep up ISO standards. We should expect that, or go out buy timex@walmart. Sure, I waited Neil's sub for 1 month after paying ems, and paul delivered a 183 after 4 months (crazy sale incident). So what? Both chaps (sorry to put you in the same sentence Neil with Paul

)) delivered and put some extra effort in it too. Neil replied and sent tracking number (ems-useless anyhow!) and Paul sent a free bezel for a LV-SM along with a replacement for a faulty crown for 196 i got from him. A satisfied customer here. Same goes for river and narikaa.
Have been following the cartel 3 (king is old timer for me..he seems as if he is a relative of some of the makers or something! ) and haven't decided to buy something from them. I have been interested in less mainstream reps lately and they seem focused on these. Actually they seem to be opinion leaders in this. They have come to be a representative OR shaper of the rep industry. I have no idea if they are just pretending to be, but their polls and last offerings/sneak previews are pointing to that direction. SO, a big thank you to them for that! Keep pushing them Makers! And since they have said they have personally invested in the new generation of 1:1 reps, I will take them up on their word and thank them for that too! BUT, when you are in for the profit, you should be prepared for the LOSSES too. manufacturer f@qd you on costs? Retooled without you knowing about it? If you pass this loss to your customers, be prepared to get hammered. This is what is going on. People flock this place to avoid get scammed... And by scam 90% of people mean paying for A and getting B. Hey, we might not feel cheated if you said B+ and delivered B-.
And this leads me to the next argument. ALL dealers use little white "lies", just like TOP Models use make up! And these guys are the TOP of the industry! It is up to us to read between the lines to find what we like from what is AVAILABLE and at given PRICE.
Some deal less communication in the mix, some use flattering aliases for the calibers/glasses, others use light tents to bring the best out of their offers. We have repeatedly rewarded them to do so. Who's to blame now? Hey, I have been looking at Neil's choppard 1000 gt. All these nice photos, but not one direct of the crown.. Found one in silix site and it reads something like "1000 ALI GTV "whatever. Guess I will sit out on this generation unless I get a straight shot!
What about the bell&ross.. br01. Hey, I don't care that much about the caliber in a watch advertised as a 1:1, that has ETCHED allen screws on its back. Please...This is POLEX level!!
What to do now? Read the poll, voted too, but I will propose here a more radical solution. Let customers post reviews of watches IN the offering of the dealer. And have a sticky topic in every dealer's section so that people can leave feedback. Make it a POLL while you are at it and post their grade in the front page. Let's see if this will raise the quality of services.
George
PS: What bothers me most about the cartel is price fixing AND the opportunity it creates for a single strike that will take the whole rep industry down. We need to hedge guys!