Theonewatches: It's a lottery

[Pauli551]

I haven't done much research on replicas so far. I was interested in the Rolex Explorer 1 and rather than spend a lot of money I thought I would get a good replica first to see how the watch wears in everyday life.

I ordered from Theone watches. Ordering, contact with the salesman was very good. The watch arrived 3 weeks later. The first red flag was that they would only take the watch back if the numerous stickers were not removed. How are you supposed to test the watch with these stickers?

The watch itself did not make a bad impression. However, when you hold it in your hand, you notice a clear difference to a genuine Rolex. At 500 euros, the replica was not cheap. I have Seikos that make a better impression.

The main problem, however, was the movement. The watch was, believe it or not, i5 minutes slow per day, which ultimately made it useless.

I felt a bit naïve, as I thought that I expected a Chinese counterfeiter to deliver a quality that matched the purchase price.

Eventually I did get in touch with TheOneWathches. They are very friendly and polite, but in the end there is no help for problems.

They suggested I take the watch to a local watchmaker. Then I might as well hand it in to the police.

Then they suggested that I send them the watch. That's what I did, with tracking etc. But when the watch arrived in China, it disappeared from the radar.

After that I had a few more unpleasant contacts with TheoneWatches. I should bear in mind that automatic watches are not very accurate... We're talking about 5 minutes a day... You could be lucky or unlucky. Well, I was unlucky and completely wasted 500 euros. They offered me a refund of 100 euros.

So my advice with Theonewatches is: Keep away! It seems to be a lottery and they don't do any quality control before the thing is sent out. Look around at Seiko. They have good chronographs at a good price that work.

 

[domiffm]

LOL

 

[Andrew_watchlist]

<I haven't done much research on replicas so far> 🥹
May I suggest you save yourself and the forum a lot of butthurt and read the various stickies before posting this gibberish.

 

[mytux]

 

[j-unit]

I haven't done much research on replicas so far.

Your 'issues' with the watch has nothing to do with TOW but with your missing prep.

5 min deviation per day is significant but we would need more information to evaluate if there is something wrong with the movement (e.g. time grapher picture from QC). What factory is the watch from?

 

[j-unit]

The first red flag was that they would only take the watch back if the numerous stickers were not removed. How are you supposed to test the watch with these stickers?

 

[EarlOfBacon]

 

[steve_theonewatches]

Hello friend,

Sorry for the inconveniences all caused.

We have been actively communicating with you through WhatsApp to solve the problem. It is indeed very pity that the watch was confiscated by customs when it was mailed back to China. This is something none of us want to happen, so we have been working hard to actively solve the problem with you all the time.

You have purchased and used the watch for 5 months since January and now such a problem has occurred. We are willing to share this loss with you and have provided many solutions. However, you have been emphasizing on WhatsApp that the clean explorer we sent you is a very bad watch in itself, and hope that we should not sell this watch and wanna us to refund the full amount.

We hope that we can have a good solutions.

 

[Pauli551]

I don't have an university degree in fake watches an that is not my ambition to be an expert. I just said, that if you boil it down I paid 500 euros for strictly nothing because theone watches seem to have absoltely no quality control. I won't cry and it's not impacting my finances, but it's a small warning to those who are not expert. If they send me a watch that could keep time (roughly) I would't have said anything. They offered me a 100 Dollar refund, for a 500 item that is flawed and useless. Do you think this is an offer I should accept?

 

[Pauli551]

Ich glaube du solltest full time an deinen eigenen Problemen arbeiten

 

[Pauli551]

that information came on a little sticker in the deliverybox.

 

[Pauli551]

Your 'issues' with the watch has nothing to do with TOW but with your missing prep.

5 min deviation per day is significant but we would need more information to evaluate if there is something wrong with the movement (e.g. time graphene picture from QC). What factory is the watch from?

5 minutes are 5 minutes, what do you want to evaluate?

 

[Luxfer]

 

[EuroTime25]

5 minutes are 5 minutes, what do you want to evaluate?

When you order a watch unless you have a watchsmith who can service your watch, then I would find a TD who offers a Clean Lube Service with waterproofing for a extra fee as these watches are not made with same standards as legal watches. If you are spending $500 why not add $120-150 extra. Only send a watch back if its last resort, never send it back if you can get someone to work on it locally. If you read all the posts here you would get that answer. As sending a watch back comes with risks.

 

[Reaps]

So he wore a watch for 6 months and now wants what? Lol

How do you wear your watch? I would like to bet you smash your watch around without worrying about it.

Do you own any watches outside of fakes?

You know that this is either the watch being magnetized or that it is knocked out of timekeeping and it would cost less than $15 to readjust?

Would you be shocked that this can happen on a real watch?

I think you should only buy real watches. At $500 you can buy a Seiko NH34 GMT and you will have no issues.

 

[Got20Mate]

 

[Rx4Time]

Sigh.... Before we go any further, you do realize that If he wears even a genuine watch the way I suspect he has been it won't last any longer then this replica did...

So he wore a watch for 6 months and now wants what? Lol

How do you wear your watch? I would like to bet you smash your watch around without worrying about it.

Do you own any watches outside of fakes?

You know that this is either the watch being magnetized or that it is knocked out of timekeeping and it would cost less than $15 to readjust?

Would you be shocked that this can happen on a real watch?

I think you should only buy real watches. At $500 you can buy a Seiko NH34 GMT and you will have no issues.

 

[Reaps]

The red flag should have been him starting with the statement "I haven't done much research on replicas so far".

 

[Pauli551]

Yes I admit, I don't make a science out of it. So I landetd with theonewatches and I share my view. Isn't this the purpose of a forum. Or a just experts allowed?

 

[Reaps]

Yes I admit, I don't make a science out of it. So I landetd with theonewatches and I share my view. Isn't this the purpose of a forum. Or a just experts allowed?

You bought something without understanding the replica game or doing reasearch.

First of all your replica watch. Please think about it like a Chinese toy.

It may look good but it is not a watch made like your Japanese seiko or Swiss ETA. Those watches are made in strict conditions with rules and quality check. Your replica watch was made in some apartment with some underpaid worker who doesn't care, no rules, standards, gloves, etc.

You have another misunderstanding. Steve is simply the dealer for the watch. Clean is the factory that makes your watch. Also how is Steve meant to test your watch and guarantee it will last? That's like demanding your car dealership test drive your car for 6 months beforehand so you know it works.

You blaming Steve for not testing your watch or whatever is insane. You wore the watch for 6 months. We don't know how you wear your watch....

Your complaint about Steve only taking returns with the stickers on.... it's an illegal replica watch. The fact they offer returns is already great. This is not Amazon.

You can simply wear the watch with stickers on or wind it up and leave it in the box to see time keeping or whatever. In fact I often test my watches with stickers on, winding, testing functions, etc. This is standard procedure for all dealers.

Replace "replica watch" with "drugs" and it makes more sense. This isn't Amazon.

Last of all your problem is so easily fixed. It needs a simple regulation or demagnetizing.