Who is your td ? What does he say ?
I intentionally kept his name/ company name out of this and I shall keep it this way, at least for now. The service was great, from the quick e-mail exchange and almost instant QC pics to fast and safe (triangular) shipping. I received my watch after 2 weeks with no custom issues. This part was great. I could and I will recommend this TD for that. The watch is the problematic piece, hence I write in this section/ thread.
I'm taking this rep to the watch smith's tomorrow for a check up. My TD is well aware of loose cannon pinion issue (which might have happened during long trip from China) and he offered that I could send it back right away for a swap or take it to a professional to asses the problem. The choice, in my opinion, was obvious - I don't want to sent it back to China
The loose case back is a brand new issue. I noticed it by an accident (the rep is still in factory wraps, there is no point in wearing it), took some pics and send them to my TD. It changes little at this point, as the service is inevitable, but shows how ZF performs lately.
This issue is so ridiculous, I'm not surprised that TD did not notice this as it's really hard to understand that such a watch has left ZF and, due to this, look for said issue during a QC session. Crooked dial is a one thing. But each rep should be at least fully (completely) assembled before sending it to the vendor, for crying out loud… 50 meters of WR from the factory my ass
I can see through the damn thing. Screws are loose too, obviously, but I don't want to over tighten those as there might be another problem with the case back and it will be disassembled anyway.
The watch is stunning though, which only amps up my annoyance as for now it's just a pretty paperweight.