- 22/8/22
- 21
- 0
- 1
Hi,
If I'm in wrong section, please move this post, thank in advance Mods!
I'm still trying to understand the situation and process it myself of what happened.
I'll try to keep it short, in case anyone wants full context it will be provided in the pastebin link: Pastebin Link
I've posted a WTB post (116610LV Items) and Nikz messaged me privately that he has one in great condition, the pictures he gave showed bezel in great condition.
Checked with my watchmaker and seems that Nikz is well known and has mostly good reviews. So I knew I could trust this person.
After checking the pictures he sent me, I've agreed that I will buy it from him.
The pictures shown looked like the Bezel was in great condition and not polished, Niz did not provide any additional info.
Only problem was I could not send bank wire in 1 go, I was not familiar on how to but I've managed to send the money eventually which took some time.
Do note, I've removed personal information from the full chat to Avoid any sensitive information.
My watchmaker received the parcel on Friday, 15th of September and started inspecting the bezel and noticed something strange, he mentioned it might have been polished/buffed and needs a second opinion.
Meanwhile I wrote to Nikz, asking if that was the case.
He responded that it was in very good condition (not great as mentioned) and that it was the cheapest bezel worldwide and that If I don't want it despite having seen the pics he has no problem taking it back.
I've messaged: "That its ok and ill take it" (15:07). I might have jumped the gun, however after 2-3 hours I got a second opinion and information that it was polished in order to show it's in good condition.
The pearl was damaged on the sides, there's a cut on the bezel and it's been polished specifically to make sure it looks good on normal pictures.
After discussing and thinking to myself, I've decided that I don't want to accept this bezel as it was not in good faith from his side keeping any of these details.
I feel he should've disclosed any information and be transparent on the condition of the bezel. Would that mean ,buying an expensive part solely based on pictures and not inspecting afterwards would be crazy.
When I messaged Nikz 7 hours later (22:30) asking that I want to return it because it was not as expected it started fine but then quickly turned into a shit show.
I've provided the pictures I got from my watchmaker and fast forward he said he will check with his supplier. Do mind this all happened 1 day after receiving and inspecting the bezel.
I got a message today that his not willing to refund and accept return.
I've even offered 15% from the deal due to taxes that he payed and his still refusing the refund.
What even more upsets me is the following he mentioned: "That aint the thing - RWI isn't amazon. We as TD's don't have a refund policy".
Is it not common to inspect the item when receiving it ? I was expecting bezel in great condition but it was tampered to make it look like.
What do you think ? Asking for your suggestions as I'm lost and have no idea what to do. I feel ashamed and tricked.
P.S He did not share with me any listing he had or other information besides pictures.
Images given by Nikz:
Below are the images from my watchmaker:
If I'm in wrong section, please move this post, thank in advance Mods!
I'm still trying to understand the situation and process it myself of what happened.
I'll try to keep it short, in case anyone wants full context it will be provided in the pastebin link: Pastebin Link
I've posted a WTB post (116610LV Items) and Nikz messaged me privately that he has one in great condition, the pictures he gave showed bezel in great condition.
Checked with my watchmaker and seems that Nikz is well known and has mostly good reviews. So I knew I could trust this person.
After checking the pictures he sent me, I've agreed that I will buy it from him.
The pictures shown looked like the Bezel was in great condition and not polished, Niz did not provide any additional info.
Only problem was I could not send bank wire in 1 go, I was not familiar on how to but I've managed to send the money eventually which took some time.
Do note, I've removed personal information from the full chat to Avoid any sensitive information.
My watchmaker received the parcel on Friday, 15th of September and started inspecting the bezel and noticed something strange, he mentioned it might have been polished/buffed and needs a second opinion.
Meanwhile I wrote to Nikz, asking if that was the case.
He responded that it was in very good condition (not great as mentioned) and that it was the cheapest bezel worldwide and that If I don't want it despite having seen the pics he has no problem taking it back.
I've messaged: "That its ok and ill take it" (15:07). I might have jumped the gun, however after 2-3 hours I got a second opinion and information that it was polished in order to show it's in good condition.
The pearl was damaged on the sides, there's a cut on the bezel and it's been polished specifically to make sure it looks good on normal pictures.
After discussing and thinking to myself, I've decided that I don't want to accept this bezel as it was not in good faith from his side keeping any of these details.
I feel he should've disclosed any information and be transparent on the condition of the bezel. Would that mean ,buying an expensive part solely based on pictures and not inspecting afterwards would be crazy.
When I messaged Nikz 7 hours later (22:30) asking that I want to return it because it was not as expected it started fine but then quickly turned into a shit show.
I've provided the pictures I got from my watchmaker and fast forward he said he will check with his supplier. Do mind this all happened 1 day after receiving and inspecting the bezel.
I got a message today that his not willing to refund and accept return.
I've even offered 15% from the deal due to taxes that he payed and his still refusing the refund.
What even more upsets me is the following he mentioned: "That aint the thing - RWI isn't amazon. We as TD's don't have a refund policy".
Is it not common to inspect the item when receiving it ? I was expecting bezel in great condition but it was tampered to make it look like.
What do you think ? Asking for your suggestions as I'm lost and have no idea what to do. I feel ashamed and tricked.
P.S He did not share with me any listing he had or other information besides pictures.
Images given by Nikz:
Below are the images from my watchmaker: