From my experience if you received wrong size he should make you a new strap in correct size. That happened to me once before.I must admit, I’ve kinda had it with Corrigia and they’re pics/ strap variations.
I ordered a Mignatta.
Also I ordered it in 24 and they sent me a 26. Sometimes I fee like when you order a custom strap, they just send you whatever they have made already.
Specified that I wanted tan inlay and dark beige stitching. In the notes I put that “looking for a black strap with tan/stitching darker than ecru” and this is what I received.
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Also, IMO Mignatta is not supposed to be black, it should be dark green I think.
Anyway, as said earlier, it's a hit and miss with him, but send him and email about incorrect size and your other complains.
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