For me, Puretime's customer service and communication completely sucked. I tried multiple times to get an order going with them, and not only were they slow to respond every time, but they gave such retarded answers to my questions which didn't actually solve anything or answer anything so I just gave up. Don't know if it's because their English isn't very good, but their customer service sure as hell isn't. They dragged a potential order out for weeks and they honestly didn't really seem to care, and have lost a customer for life.
I have done multiple orders with TSWatch and they have been awesome so far, with great communication and feedback. Not to mention their credit card machine works and you can take 16% off their order! What's not to love!? Just make sure you order with their credit card payment option 2, because I found out the hard way if you use option 1 you will get some weird international percentage charged between bank to bank.
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