I honestly think that if you run into any frivolous or unmanageable customers, you should direct them to this exact post. Reading this has given me quite an expected shipping delay expectancy - BUT, now that I know what you have described in the first post, I would be more than WILLING to give you guys a few extra days or even weeks to get my product up to date with your latest order of parts to create the watch I am willing to purchase. So if it's not clear, thank you for being so honest and descriptive of the complex process that's involved in the production of your fine time pieces. I have yet to be an owner of a nice rep, but damn it, if I'm going to buy my first piece from anybody.. expect an order from me, PureTime.