Allow me to ask some genuine questions.
@crystalboba73
Why is the first finger pointed at Ryan? Couldn't it be possible that something happen in-transit while it was shipped?
Why would Ryan intently send you a faulty watch, knowing it would genuinely bite him in the ass when you noticed it was faulty? What makes you think he did this intently?
Have you seen how packages are treated en-route from China? And have you seen how every so often there is a thread here saying "oh my watch came in broken" and it happens to be some screw that was loose and it got stuck in the movement? This is something no TD can control.
I am asking genuinely, this is not an attack on you.