Steelwatch
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- Thread starter ryanwayer
- Start date
I purchased two pair of watches from Ryan in August. Here's a breakdown of all events for your SA.
Payment received by Ryan on 21 August
QC Images sent to me on 27 August
QC Approved by me on 30 August
1st Shipment from Ryan on 3 September and 4 days later returned back to original shipper. Reasons Unknown
2nd Shipment with a tracking number sent to me on 9 September and I'm still waiting. I was advised to track my package via https://www.17track.net/en
The last update shows on 17track.net: Aircraft Arrival on 19 September (Not sure where in US or China).
On or about 1 October, I contacted Ryan to ask if he can contact EMS to ask for the status. Up to now I have contacted Ryan 3 to 4 times and received no response. I also contacted USPS and was told that the package is still in China. From a personal experience mail from China could take up to a month to get to US but my concern is why Ryan has not taken a minute to respond to my emails.
I figure I'll give it another week or so and if I don't get a reply from Ryan I'll have no choice but to call the credit card company I used to purchase my watches and start a claim for a refund.
I wanted to know if any of you had a similar experience with Ryan or it's just me. Any recommendations how I should proceed.
Payment received by Ryan on 21 August
QC Images sent to me on 27 August
QC Approved by me on 30 August
1st Shipment from Ryan on 3 September and 4 days later returned back to original shipper. Reasons Unknown
2nd Shipment with a tracking number sent to me on 9 September and I'm still waiting. I was advised to track my package via https://www.17track.net/en
The last update shows on 17track.net: Aircraft Arrival on 19 September (Not sure where in US or China).
On or about 1 October, I contacted Ryan to ask if he can contact EMS to ask for the status. Up to now I have contacted Ryan 3 to 4 times and received no response. I also contacted USPS and was told that the package is still in China. From a personal experience mail from China could take up to a month to get to US but my concern is why Ryan has not taken a minute to respond to my emails.
I figure I'll give it another week or so and if I don't get a reply from Ryan I'll have no choice but to call the credit card company I used to purchase my watches and start a claim for a refund.
I wanted to know if any of you had a similar experience with Ryan or it's just me. Any recommendations how I should proceed.
- 25/9/22
- 6,306
- 17,383
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He's also been told again here :
30+ days waiting and No Response from Ryan
I purchased two pair of watches from Ryan in August. Here's the detailed breakdown. Payment received on 21 August QC Images sent on 27 August QC Approved on 30 August 1st Shipment on 3 September and 4 days later returned to original shipper for unknown reasons. 2nd Shipment with a tracking...
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