Having a dispute with a TD here

[sub4me]

TWT, seems you have multiple problems with shipping doesn't it??

daz's watch is missing and redcyrus's is missing also, interesting.

 

[PecMan]

i wont be surprise if the delivery guy is driving with 2 watches on his wrist !

 

[Billio]

Lets just see how professionally John deals with these issues. So far in my experience not helpful or polite in the slightest once things go wrong....

 

[mzcool]

Don't want to get involved in something that isn't my business, and I hope your issues get resolved Daz, but the seller isn't responsible for shipping issues. Packages get lost, that's part of the game.

We have TDs here that are far more problematic, everyone here knows who I'm talking about.

 

[sub4me]

Shoe rack.:hehehe:

 

[Vtecr1]

paging for tt88 .......... can u help ...... TD giving problem for my fellow sgp friend

 

[tt88]

paging for tt88 .......... can u help ...... TD giving problem for my fellow sgp friend

and what problem would that be mate?

there's a mod already on this case if you talking about this.

 

[Vtecr1]

and what problem would that be mate?

there's a mod already on this case if you talking about this.

well done !!

 

[sub4me]

I just checked my shoe rack, nothing there.

 

[gmg_3]

I'm new here but maybe someone could help. Everyone is saying blame the courier but is he not a subcontractor hired by dealer and his responsibility? If i buy from amazon and UPS screws it, it is amazons problem. I did not hire UPS. Amazon hired UPs and therefor their problem.

I for one will be making sure insurance is included under the ($+25) mystery statement.

 

[SUMIKITO]

THE courier always takes FULL responsibility if anything goes wrong with the package 'entrusted' to them. ! Whether it's apples, oranges or diamonds. And don't let anyone tell you guys otherwise ! I have been shipping stuff for longer then most folks here have been around. IT is a contract between the shipper and the carrier ! The shipper should always initiate the complaint against non-delivery, and it flows from there.

 

[TimeWillTell]

Plain n simple. As in my reply to u in the recent pm, you have a biz relationship with the courier so why aren't u making good n liaise with them? Y push your job to me?

I can liaise w them but would need your cooperation as you're the shipper.

Last, I've mentioned many times to u and with evidences already shown to you that the courier DID NOT obtain my permission before placing the package on the shoe rack. Which part of that you don't understand or just wish to blindly push the blame on me?

It's do simple, get the evidences from the courier and from my end for all the smses and you're able to see clearly who's lying. DUH.


Sent from my i5s using Tapatalk

there you go again, trying to link the courier and the freight forwarders to me again! Push what job to you?! wasn't that your shipment??! Are you playing dumb or having difficulties in understanding? How could i have a business relationship with freight forwarders outside of China when i ship mostly from China??? that includes your shipment!

hay red show the evidences to the courier's employer! Remember they were the ones handling your shipment! I have replied you in pm and cc to mod in charge, the replies we got from Singapore freight forwarder is the recipient instructed the courier to leave parcel on his shoe rack, and to take cover with a black carpet from the shoe rack.

since when i never wish to cooperate with you red!? I even suggested i would write to them the shipment content and value! (in order to help you claim from them) I have even provided my shipping agent information via pm to you! I have replied you promptly till a moderator step in witnessing what were spoken in the pms. At this stage you are asking for my cooperation and expecting me to help after you had maligned me in the pms??!

You don't have a dispute with me, you should change the subject in the header to "Having a disputer with a courier"!

hay red, tell us all here who as a dealer/seller/shipper in the world would responsible for buyer's courier action?

They found the shipment eventually n redelivered it? Are u referring to my shipment? Or it's your English?


Sent from my i5s using Tapatalk

i was referring to my shipment.


My last post here on this thread, already a moderator is looking into this.

 

[mrtesting]

Hi, I'm a Singaporean and here is my 2 cents in how signed delivery packages works (or tracked delivery packages)


As far as I know, the courier would first ring the bell of your residence and check if you are at home, if you are you have to signed the package and acknowledge it (or someone else in hour residence would)
If there is nobody at home, they would leave a note and request for you to collect it at the nearby post office on the next working day

I have been signing several tracked packages and never have I heard of a request asking to leave the package at the shoe rack. Please do mind that Singaporeans usually stays in a flat (pigeon holes) and the place is usually accessible to hundreds over residence in the particular block
However, unless OP stays in a bungalow or terrace than that is a different thing, but then of course, if he were, the shoe rack wouldn't be outside his house XD

I never had a courier calling me unless the client who would be sending me the parcel requests me to leave my contact, if I am not at home, they would call me and ask how would I be collecting the package, not through sms as I might not be with my phone at that time. This too happens to me several times and the courier agrees to send on the next working day.

For now. I am intrigued on who is the courier, is it the private courier or is it FedEx, USPS, Singpost,
If it is private, I guess OP have the right to have to know who the company is
But if it those large company based, I never had them calling me stating that I was not at home

Well just my 2 cents and hopes those not living in Singapore who know how courier works in Singapore

 

[Vtecr1]

Twt u ship direct to Singapore from china .. Let me ask u then who arrange for the courier or delivery company / postman etc to deliver item to red Cyrus ??
issit part of the shipping plus delivery rite to the doorstep or the provided address ??
I have never purchase anything here in Singapore that require me to provide my own delivery contact etc..its all by the seller if not I rather self collect ... red Cyrus also mention his have proof that he never approve the item to be left in the shoe rack .
I hope the MOD look into it clearly and understand the delivery situation here in Singapore ok

 

[sharrkey]

Vtecr1 if you wish to share anymore of your wisdom on how shipping companies should conduct their business please feel free to sent me a pm! Now don't feel offended if I don't reply unless the content has any relevance to this issue!


Sent from my iPhone 5s Using TapaTalk2 S???R?I?????

 

[Vtecr1]

Vtecr1 if you wish to share anymore of your wisdom on how shipping companies should conduct their business please feel free to sent me a pm! Now don't feel offended if I don't reply unless the content has any relevance to this issue!


Sent from my ? iPhone 5s Using TapaTalk2 S???R?I?????

Hello no need PM talk here direct
ask you first... Shipping company ships the item to my country Singapore then who engages the local delivery or courier to collect the item from the shipping company ???
i Duno how other country shipping company works ...but for my county , either the shipping company have their own courier or they will engage a contractor doing delivery to collect the item from the shipping company and deliver the item

 

[sharrkey]

I think you nailed it on the head, SHIPPING COMPANY INSTRUCTS THEIR COURIER TO DELIVER THE PACKAGE, Dealer ships package then it's out if their hands! They have no control over what the courier nor shipping agents do!

I think some as losing a little sight as to what's going in here, Twt isn't responsible for the shipping couriers feck up, the shipping courier/ agent / feck even the thicko delivery guy leaving the package on a bloody shoe rack!!


Sent from my iPhone 5s Using TapaTalk2 S???R?I?????

 

[Vtecr1]

I think you nailed it on the head, SHIPPING COMPANY INSTRUCTS THEIR COURIER TO DELIVER THE PACKAGE, Dealer ships package then it's out if their hands! They have no control over what the courier nor shipping agents do!

I think some as losing a little sight as to what's going in here, Twt isn't responsible for the shipping couriers feck up, the shipping courier/ agent / feck even the thicko delivery guy leaving the package on a bloody shoe rack!!


Sent from my ? iPhone 5s Using TapaTalk2 S???R?I?????

Wow no sense of responsibility from the So call TD ..... How can be trusted now ...?? Dealer ships the package and it's out of their hand ... They have no control of wat the couriers or shipping company
do.....This kind of dealer how to trust your item can reach ??
?? Shipping company instruct their courier mean they are engage by the shipping company and the shipping company is used by the dealer ...

So I guess the blame is now shifted to the courier company and the shipping company used by the dealer ...
so guys beware wat shipping company and courier your so call TD using ... if item missing blame them and not the TD ... Like wat sharrkey mention ... Once dealer ship package , it's out of their hand!!

t

 

[sharrkey]

I thought that was common knowledge and somewhat common sense!

Let's not cloud the situation here also, All dealers on Rwi are trusted otherwise they wouldn't be here ok!

Now you tell me how can any dealer be responsible for a 2/3 party delivery goods it's not like it's bloody Amazon is it, dealer can hardly put on the shipping description Fake/ replica/ counterfeit watch can they?

Yes I can see the Dealer filling out a lost claims compo form, please state lost items within the package

"Yes Sir it was a replica watch"


Sent from my iPhone 5s Using TapaTalk2 S???R?I?????

 

[sharrkey]

Btw Vtecr1 why is your name in pink and says Do not sell or buy from me? Considering we are talking about Trust & Responsibility I'd like know the integrity of the member I'm having a discussion with!!!