Dark red/ Burgundy straps

[Blackrose]

Blackrose. You MAD? :facepalm:

I saw pictures of his burgundy croc straps and they had a red packpiece. Pretty sure i was going to get the same. It makes sense to use red because it matches or even black or brown. I would never expect to have a natural color on the back. When ordering the strap, orloff never mentioned anything about the backside and i almost forgot about it. I believed it would be the same as his other burgundy crocs with red backside.

The natural backside does not work for me, so i asked if he can remake me one. If not possible that is fine. So now i am asking if there is a way to treat the leather and make it a medium brown. I was also advised by Gunny straps that its possible to dye the leather or put mink oil.

If customer is not 100% happy with the final product, i believe the strap maker should listen to the customer and try to work something out together.

If Orloff is able to darken the backpiece leather i would buy the strap. It seems easy to do after talking to Gunny and also hearing from Tootall.




Thanks Tootall for the recommendation on pecards leather conditioner. I guess it works the same as mink oil?

Your just wrong and upset you "almost forgot" about the back or whatever else your saying.

As a tailor, if you don't like the color combo of the lining to the base fabric that you picked then I am sorry, I will discount the next blazer, but I already sweated for your requirements.

Go ahead with that slap face crap, assumptions are just that. You keep referencing other people straps, maybe ask them of they asked for red, personally I would have asked for black, red looks tacky.

Do what you want and handle how you want, but the only person to blame for not having a custom piece made exactly how you want it is by not telling the designer what you exactly want, which seems like burg croc and tonal thread, I am done with talking about this, but don't try to talk about someone's customer service when they sent you actuals of the swatch......


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[vvind]

Blackrose, didnt even bother reading your post.. already know its not helpful and useless :facepalm:

 

[orloff]

just for the record
I was asked to make a strap, with well-defined characteristics:


thickness. 5mm lug to 3.5mm tip is good.


Strap Length: 75/126


Keepers width: 11mm


Keepers: 1 Fixed + 1 Floating. Please make 1 extra floating keeper. Keeper tight, not loose


Holes: 3 holes
Holes: I want to use the second middle hole. Please make the second hole at 56mm from the lug end.


Stitching: Open stitching same as your pictures


Extra: I want the number "3" facing down on long side of strap in the back. Attached photo for you to see


Crocodile pattern: Try to make same crocodile pattern as photo i attached if possible. I like more pattern lines. Please help me pick good leather position. I want to wear this strap for very long time!



everything has been done as required
I finally sent a picture of control, the strap was not accepted, the lining was not to his liking
I said that was not a problem, but I would not have redone the strap, because I am not in able to meet its needs
I understand that vvind, is in contact with other good strap-maker, will surely be able to satisfy
I want to clarify a couple of things
1 has not spent a single dollar
2 liner that I use, is a hypoallergenic waterproof leather, straps for specific, very expensive
3 crocodile skin is very expensive, and my time also, I can do 2-3 strap to sell one
greetings
Mario

 

[ALE7575]

Blackrose and vvind

This dispute MUST finish from this moment
Please

ALE

 

[ALE7575]

Thanks Mario for your kind reply and nice to see you here.

Seeing above posts is seems both parts are right somehow

-Maker has made the strap following clear specifications

-Customer consider that the strap colours have a big contrast and don’t like it, and he would like to get a satisfaction from a First Class strap maker for an expensive custom made croco strap.

Bearing in mind that customer is willing to get this strap with some darkening modification and even is planning to get more Orloff straps and that Mario is a renowned and prestigious maker used to make the best custom straps. Is there a solution from Orloff to get a little darkened the back of the strap and satisfy the customer?

I know this extra charge will be to Mario’s account but maybe that is a cost of the prestige.
In the same way I would understand that Mario refuses this proposal since he has made the strap following the specifications.

Vvnd has showed to be a faithful customer and that he likes Orloff straps. I think he deserves a try.

Anyway I will respect, obviously, Mario’s decision

ALE

 

[vvind]

Hi Mario

The backpiece is a waterproof leather? You did not tell me this until now. I asked you about the backpiece leather and you give me no details until now. My question, is it possible to darken this leather with leather conditioner or mink oil? If its ok, can you help me darken the backside and take new photos? If put leather conditioner or mink oil, will it still be waterproof?


I am SORRY if you get angry but i wish you work together with me. I am willing to buy the strap, but please listen to my needs also

Let me know if you can darken the leather.

I was thinking to buy another strap after

again Sorry :thumbsup:


Thanks

 

[ALE7575]

Mario's reply would be appreciated

ALE

 

[Blackrose]

Blackrose, didnt even bother reading your post.. already know its not helpful and useless :facepalm:

Your right it's not helpful to you.


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[ALE7575]

Blackrose and vvind

This dispute MUST finish from this moment
Please

ALE

Your right it's not helpful to you.


Sent from my iPhone using Tapatalk

Read above post please

ALE

 

[vvind]

Orloff Mario can you please reply. Is possible to darken the backpiece leather for me? I can send paypal after you darken leather and take new photos


Thanks

 

[karesz501]

Orloff Mario can you please reply. Is possible to darken the backpiece leather for me? I can send paypal after you darken leather and take new photos


Thanks

It is. It will darken in time from your sweat as well. You can use some household materials for this as well, like baby oil or nivea cream. Perfectly suitable.
Do not get anal on this if you like the strap itself, because Mario is a true craftsman and his work is admirable.

He is not an "online" guy, but that does not make his customer service less.

HE MADE A CUSTOM STRAP FOR YOU WITHOUT HAVING TO PAY A SINGLE PENNY/CENT (EVEN IN ADVANCE...), SENT YOU SAMPLES OF LEATHER AND STITCHING BEFOR AND LET YOU REJECT THE STRAP WITHOUT A WORD AFTER YOU SAID YOU DO NOT LIKE IT???
Now tell me who else would do it? None of my other strapmaker friends do it, its not a standard procedure.

Back to the original point, if your only concern is the back lining light color, take it without any concerns and apply the above methods, it will darken within minutes.

edit: if you are waiting for reply from Mario here, that's not nice. Contact him via email (I know you tried and he did not reply, but try again...) or in his own section here on RWI. Just my 2 cents....

 

[pm-guy]

HE MADE A CUSTOM STRAP FOR YOU WITHOUT HAVING TO PAY A SINGLE PENNY/CENT (EVEN IN ADVANCE...), SENT YOU SAMPLES OF LEATHER AND STITCHING BEFOR AND LET YOU REJECT THE STRAP WITHOUT A WORD AFTER YOU SAID YOU DO NOT LIKE IT???
Now tell me who else would do it? None of my other strapmaker friends do it, its not a standard procedure.

+ 1...

Only a handful strap makers I have dealt with operate on this basis.
And this is requires mutual trust between both parties

 

[silverclaw]

Orloff: If this person does not like the strap, I will take it. Paypal is ready.

It's a stunning work of art.

 

[Evora]

I have about 10 Orloff' straps. They have ALL the same natural linning, even on black straps. It's a really high quality leather. It will get darker just with wearing it a bit...
If I wish a "special" color linnning like red, which is unusual, I simply would ask for it.

Even if you don't like the natural tint of linning, it's a really nice strap. Mario did a excellent job with this, as always! He sent threads and leather sample for a $100 strap... The strap is EXACTLY what you asked for.

You are not happy with the result (once again, even if it's marvellous), so you just say "Mario doesn't care about his customers". Not fair at all.

- You sent him email with all your needs.
- He shipped you threads and leather sample.
- He made exactaly what you asked for.
- You didn't pay anything (he didn't ask for).

And he doesn't care about his customers, just because you "tought" that the linning should be red (or black, brown, or even pink), but you never asked about before...

Do you realise how many time he took to make it for you, ship you samples, that this strap is good for garbage now. He just has to make a new one? For free? Seriously? Perhaps you won't like the rounded form of the holes in the next one, you tought they were squared... Or the ink color for writings on linning won't be as you "tought"...

I don't even understand why Mario was asked to justify himself for a "maniac" customer.

No sens...

 

[vvind]

I will send Orloff another email.

I am just asking if its possible to darken the leather with some leather conditioner or mink oil. I dont have these and Orloff would know best which product to use to darken it.

If I was a strap maker, and my customer was not 100% happy with the strap i made for them, i would find out why and try to work something out together. I would not tell them that its TOO BAD. Not every sale situation will be perfect and sometimes you will run into these problems. Its normal?

If orloff is not willing to darken the strap for me. I could go and buy some products to darken it myself. I dont think using sweat to darken the inside is a good idea. The sweat areas are usually closer to the lugs and not at the ends of the strap.


Silverclaw, if you are willing to buy the strap. Maybe Orloff can make another one with black lining for me. I dont know if he will.. but i am also prepared to buy the Natural lining strap because i told him from beginning that i would buy a strap from him 100%. I am a serious buyer.

Will send orloff an email soon


thanks

 

[vvind]

Also am I suppose to lie and say that i love the strap? Its very nice but the natural back leather is not the look i was going for. Also yes I should have been more careful and asked about the back leather color. I believed in Orloff, so i did not ask too much and let him do his work/craft.

I have sent Orloff an email just waiting for a reply

 

[ALE7575]

Orloff: If this person does not like the strap, I will take it. Paypal is ready.

It's a stunning work of art.

Silverclaw
We all agree with the quality of Orloff strap, even the O.P., but I think this statement doesn't improve the situation of the O.P. and adds more confusion to this matter.
Just my thoughts

ALE

 

[vvind]

ALE check my PM
man i dont know what to say

 

[bradj]

I am NOT happy with my strap from Orloff straps Mario

I was prepared to pay first but he said i can pay afterwards. I said thats awesome and so i waited for my strap. Today it was completed. I asked for a Burgundy croc with burgundy stitching. Here are pictures of my strap.

My big problem with this strap is that he used a white/offwhite back leather? I asked orloff mario what is the material and color on the backside and he does not tell answer me?

The white/offwhite cream backside does not make any sense at all. Its so bright and does not match the burgundy. I saw his other customers burgundy croc strap and the backside was red. That makes much more sense or even use black or brown on the back side. Why use white? When i wear the watch, the tail tip that pokes out will show bright white. This is going to ruin the look of the burgundy because it does not match!

Heres picture of his customers croc with red back side. This looks so much better than white.


What do you guys think? Would you put a white backside on a burgundy strap? Makes no sense at all or am I wrong? Its like making a brown strap with a pink backside. It doesnt make any sense.


I wish orloff mario would tell me what color he would use on the backside. I figured it would be red on backside like his previous customers burgundy croc or black. I did not worry too much about it because i trusted him.


I even recommended people on the forums to orloff in private messages and to my friend locally who wants a croc strap as well.


Orloff wrote this:
hi
if you do not like the strap is not a problem.
I hope you can find a strap-maker that can meet your needs
greetings
Mario

I have no problems with his craftmanship. My problem is that he used white on the backside. Burgundy is a dark color strap. Now its a bright white color strap which ruins it!

I asked if he can make me a new burgundy croc with Red or black backside and he said he cant meet my requirements?

This just shows Orloff straps Mario does not care about his customers.

I am not here to waste his time, i was prepared to pay him first and also was planning to maybe buy 1-2 more straps afterwards.


Orloff Marios communication and customer service is not good. Does he care about his customers? I dont think so? Maybe other people had better luck with him but definitely did not treat me well.


What do you guys think?

I think your ********. He went above and beyond for you. I believe when he typed his message he meant to say Eat A dick and not " I hope you can find a strap maker who can meet your needs"


EDITED BY MOD: No needed to be offensive
Please bradj you are a SV here, you should keep especially the manners
ALE

 

[jsnowball81]

This conversation is about the BACKING of a strap right? The part that isn't seen? The customer spec'd every millimeter of this strap out for Mario to which he complied. Yet the customer isn't happy because the one bit he left to chance didn't turn out EXACTLY how he expected?

The strap was made to the EXACTING specs plain and simple. The back of the strap is not visible when wearing (not a problem). The natural leather will dark and patina with age (also not a problem). No strap maker should need to do this for you if you did not SPECIFY in your order.

There is no problem here other than a nit picky customer with no respect for the craftsman's time and efforts. If you want a hand made strap from an ARTIST you better expect a little expression when you place your order. I think the customer should stick to purchasing pre-made straps from BoB or Panatime. At least then he will know EXACTLY what he is getting and there will be no surprises when the backing isn't the exact shade he would have preferred.

OP please apologize to Mario and send funds.

Situation resolved.