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Beware of Me - InTimeWatch's Disastrous Experience.

daytona4me

SOVED-24 - Sudden Onset Varying Excuses Disorder
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While it is true RWI members tend to favour TDs and tell aggrieved customers to take it on the chin more often than I'd personally like, some reflection is in order here.

I think if you consider the perspective, it's usually new members with outrageous expectations desiring an Amazon experience who post complaint threads. 5% are justified. And the threads usually start with "Don't buy from Ryan, he's a scam artist, I threatened his family." You then have 100 people focus on the "Ryan is a scammer" when he's NOT been one for the last decade.
 

Dave2302

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This wasn’t a real Ferrari you sold me. I want a refund.

But I told you it was a replica and you only paid £900 for it :D

Episode 160 GIF by Soul Train
 

RDRoss

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You know what I love about these threads? They are pretty much the forum’s Darwinian nature of removing morons from the site. Notice how often these bellends tends to disappear once called out?

I also love the choice of titles the mods tend to rename these threads. Worth a laugh every damn time. These should be the ultimate cautionary tale of
ice cube GIF


Oh, and @GingerBubba , you would be absolutely within your right to call this putz a C*nt
 

Sparkie

Getting To Know The Place
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I don’t see it the same way
Whenever an established member has put forward a claim backed with evidence and expressed objectively, the members have mostly supported to push to hold the TD accountable

Just a few months ago, new probationary TDs have been dismissed based on such events
I might get flamed for this, but I was mostly referring to the lax QC GL/RL debacle where the arguments "it's only a rep" "Buy gen if this bothers you" "don't RL you're wasting the dealer's time" for genuine flaws come out.

The redditors zooming in at 300% and expecting nanometer precision and some people here who accept manufacturing defects (or at least urge others to do so?) are on opposite extremes of a big spectrum that has a very comfortable middle ground. After all, pointing out flaws and expecting excellence is what has pushed the replica industry to where it's at.

Needless to say, there's a proper way to be a dissatisfied customer and this thread is an exemplar of what NOT to do.
 

Mjh2k4

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But I told you it was a replica and you only paid £900 for it :D

Episode 160 GIF by Soul Train
You’re right. And it clearly said Shmerrari with full Ferrari functions if I use the pedal pushers on the side. But if you don’t give me a refund I’ll post a thread anyways. It’s your fault that I messed up.
 
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Karbon74

Pika Factory
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I might get flamed for this, but I was mostly referring to the lax QC GL/RL debacle where the arguments "it's only a rep" "Buy gen if this bothers you" "don't RL you're wasting the dealer's time" for genuine flaws come out.

The redditors zooming in at 300% and expecting nanometer precision and some people here who accept manufacturing defects (or at least urge others to do so?) are on opposite extremes of a big spectrum that has a very comfortable middle ground. After all, pointing out flaws and expecting excellence is what has pushed the replica industry to where it's at.

Needless to say, there's a proper way to be a dissatisfied customer and this thread is an exemplar of what NOT to do.

I get your point.
I don’t comment on QC threads. IMHO they should not even be allowed at all.
 
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mister twister

Do not accept unsolicited offers
14/5/24
9
7
3
There are a few things that I note, trying to be objective.

1. OP bought a modified 7750 decorated, not a 4401 clone, knowingly as he has the links.
2. The watch was returned without stickers. You don’t need to remove the bracelet stickers to see the dial
3. OP has no history of TD reviews for the claimed prior purchase

The golden standard here is that the buyer should know the limitations of the exact model that he is buying. The TD is here to sell the exact watch ordered. They are not consultants.

It’s beyond naive to expect that they can be versed in the thousands of models they sell.

OP ordered a specific watch and provided a link. The exact model was shipped. The story should have ended here.

InTime accepted a return, that shows good faith. They could legitimately have refused but they did accept. If all the stickers were on, then that would have been a different story.

OP, do you have irrefutable proof that you sent the watch back with the bracelet fully stickered?

I appreciate you trying to be objective. Since you've put in the time to write this, I feel inclined to share my side of things:

1. Whether its a modified 7750 decorated or not a 4401 clone, I don't really care or understand. I really like the model I saw in the video of the provided link, where you can see that all the chrono parts move and once the reset button is pushed, all the chrono arrows point to 12, being reset also. You can see in my video that this isn't the case with the watch I got. So clearly this "modified 7750 decorated" watch was faulty and needed repair.

2. I have returned a number of watches to TDs for repair without any stickers, but using the same method as here- I put the silicone protector on the dial and wrapped it tightly with bubble wrap, putting it in the box. My watch never came back as beat up and scratched as what was shown by our super trustworthy TD Ryan from InTimeWatch. So I know for a fact that I didn't scratch that watch and I wouldn't be scratched in transit. So it could only be scratched by Ryan himself or the people in the factory who tried to repair it.

3. I don't have time to praise TDs like TrustyTime or PureTime on this forum (or any other) for how often they update their website with new watches and especially Trusty for even providing many videos of watches they sell. I am a big watch lover so I check their sites a few times a week for years waiting for the AP to finally get a gen chrono into a smaller case which it seems that they finally managed to do. I run a business myself selling physical and digital products and know that a bad review is never good for a business. And we process returns on weekly basis and never it came to my mind that I can just damage my own product and claim it was buyers fault so they will not get repair or return. I can write any BS in my terms and conditions claiming that I need restocking fees and that refunds are never possible, but at the end of that day my priority is to make my clients if not happy but at least satisfied. And that is far from InTimeWatch's is doing.

4. To address the remainder of your post you can go to point 1, where they shipped the exact watch as per my link, being: https://trustytime88.io/index.php?main_page=product_info&cPath=352&products_id=28409, take a look at how the chrono works in the video and compare with how the chrono works in the watch I received and took a video of: https://we.tl/t-ZiHZTqamJp. InTimeWatch accepted a return, not in "good faith" but because they fked up twice: they didn't understand what they were selling and what they sold didn't even properly work so they tried to fix it. I think they couldn't fix it so all they could to was to scratch it up and tell me to fk off, because they knew that their reputation is strong in the community but if I put a small dent in it, I am already super happy.
 

mister twister

Do not accept unsolicited offers
14/5/24
9
7
3
Ryan has always been good to me - As Reaps said it sounds like you didn't do your own DD
It wasn't my first first purchase from him, he was fine with me too, until he fked up and decided to scratch my returned watch instead of fixing it or exchange it for a better model at whatever cost (cuz he is not obligated to exchange for a better model, I know that, I am not crazy).
 

Aquanautilus

Plz send me the "Off-Catalogue"-catalogue
23/9/16
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I appreciate you trying to be objective. Since you've put in the time to write this, I feel inclined to share my side of things:

1. Whether its a modified 7750 decorated or not a 4401 clone, I don't really care or understand. I really like the model I saw in the video of the provided link, where you can see that all the chrono parts move and once the reset button is pushed, all the chrono arrows point to 12, being reset also. You can see in my video that this isn't the case with the watch I got. So clearly this "modified 7750 decorated" watch was faulty and needed repair.


4. To address the remainder of your post you can go to point 1, where they shipped the exact watch as per my link, being: https://trustytime88.io/index.php?main_page=product_info&cPath=352&products_id=28409, take a look at how the chrono works in the video and compare with how the chrono works in the watch I received and took a video of: https://we.tl/t-ZiHZTqamJp.

Take a look at how the chrono works in the video and compare with how the chrono works in the watch you received and took a video of.
Look at both subdials @9 and share with us again, what you are seeing, plz.
 

mister twister

Do not accept unsolicited offers
14/5/24
9
7
3
Replace it for a better model whatever the cost?

You alright?
Why, whats wrong with that? I got this $350 trash which doesnt even work same as advertised and I sent it back for repair or exchange for a super clone which is like an extra $550 (it sadly came out like few days after Ryan sent me the watch, cuz i told him about possibility of exchange of the cheaper model for the super clone, even before i received it and he was telling me about restocking fees, which is reasonable).

So never was I told that exchange is out of the question, though i get attacked for it a lot on this forum. I could add another $100 or $150 for their stocking fees and exchange hassle and for them having to buy and stick those stickers back on. But no, what happened was that they realized that they sold me a faulty watch which was beyond repair and decided to scratch it up and call it a day.
 
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geoffdragon

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@mister twister, I am sorry to hear of your troubles, I have only ever had great transactions with Ryan at Intimewatch, great communication, great QC pictures and fast secure international postage.

I can see where there may have been confusion, because you sent them a link to a video of a watch that itself didn't function as a genuine model. And to the discerning, doesn't look like the genuine model either.

A question if I may, when you received QC pictures did you not notice that the dial at 9 wasn't reset to zero...unless of course it was?

I hope you receive the watch you desire and enjoy it while it lasts.
 
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Karbon74

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But it does work same as advertised…you just read the wrong advert. Honestly, just drop it and move on. You won’t win. And at this rate no one will buy off you based on your behavior either at this point. You got it wrong. Simple as.
OP’s claimed intention with this thread was to « warn other members »

Consider us warned indeed
 

Sparkie

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I apologize for my previous comments, OP appears to be legally blind as he insists the watch was advertised as a fly back chronograph and/or that he saw the QC of Trustytime operate in a different manner than the one he received. I don't like to punch down, so I take back anything negative I may have said and I wish OP godspeed.
 

Sparkie

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Yeah, I'm still trying to figure out what Trustytime's site has to do with an Intime purchase anyways?
I've also sent links/pictures from one TD to another asking for a specific watch. TDs can source mostly anything you see on another TDs website regardless of whether they have it listed or not.

@mister twister why don't you show us the QC you received from Intime and the part where you asked if the chrono works the same as gen (LOL) and they confirmed it does?
 
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