When they asked you if they could open it, well I would have said no and to return it to sender as it is too late and it was supposed to be a gift. They cant say no, we have to open it. And you could counter by saying you will get a refund if you return it. In case they insist, you could ask for a "destruction receipt" to get your refund. Anything confiscated or destroyed requires a receipt why action was taken on the shipment. All this I would have said in a nice way like you knew what you were saying. ................ Anyway, I would have never called for inquiry and would have ignored the letter. That way, they would never know who the final recipient and owner would have been. Your "verbal permission" allowing them to open it, was all they wanted to prove ownership. Your "yes" clenched it. If it was your neighbors or friends order, you would never allow them to open something that is not yours, right ? Well I guess Fakey Pete at the Post Office is now a proud Panerista !! Visit them one day and check out their watches, they could be forming a rep club of their own inside !! Sorry you had to have a stroke of bad luck. ......................... Now to see how your TD handles this.................................