Sharing my first purchase experience.(come in and read more)

[miccau]

Thanks Drulee, indeed, that's what i felt in the first place, but no matter, pass let it passed best is yet to come. I might expect too much in the first place, but i didn't read that its normal to pay extra to ship the faulty lemon back. Well i think i must've over read that..

 

[fakemaster]

Someone may have but I didn't say you were making a big deal out of it. All I said is I think you should have waited another day or so. And I can't speak for anyone else but it is well known that I don't automatically jump to the dealers defense. If they're wrong about something I say it. Utlimately they're here because they're trusted and take care of things which is what we saw here.

 

[miccau]

Please don't get me wrong Fakemaster, nothing i've mention were appointed to you or any other member's its just from the feedback in general.
As i have said problem solved, regardless of the issue i've sandwich in the middle, and i am looking forward to my next satisfy purchase experience.

Best Regards,
miccau.

 

[Nicholaschristo]

I appreciate the information from your comments. Whether the comments are favorable or not or justified or not, each comment helps me plan my purchases and adjust my efforts to achieve success.

 

[Drulee]

Someone may have but I didn't say you were making a big deal out of it. All I said is I think you should have waited another day or so. And I can't speak for anyone else but it is well known that I don't automatically jump to the dealers defense. If they're wrong about something I say it. Utlimately they're here because they're trusted and take care of things which is what we saw here.

Sorry, I should have clarified a couple of things. I wasn't referring to anyone in particular on this forum. There is one forum, that shall remain nameless (as it does have its pluses too), that is filled with members who jump on you for even bringing up a criticism of certain "trusted" dealers, and sometimes I forget which forum I am posting on

One of the reasons I'm trying to participate more on this forum is due to the ability of most members here to listen/read and then post their opinions - not just blindly state erroneous or irrelevant information.

 

[ahw676]

Miccau, I've come to realize that a lot of the long time members, who have been in this hobby for a while now, come to the defense of the trusted dealers in matters like yours because of their experiences in the past.

I think that this is valid statement.

I also believe that it's worth mentioning that this forum represents collectively thousands and thousands of rep watch purchases and the experience of the members here can be considered to be fully representative of all you could hope to find. I've yet to see a new member register and announce to everyone that they had much more successful rep watch purchases before they found this board. They were not getting better prices or more attentive service. Most had been ripped off a few times before they got here. And when people find new sites and post them for commentary, nine out of ten times (conservatively) that site they found is either an outright scam site or at the very least, has prices far exceeding what members pay to our trusted dealers.

So you don't have to like what our dealers here have to offer, either in terms of merchandise, pricing, or service, but I can almost bet you that you won't like it any better out there on your own. So I would personally be careful about trying to run down our dealers because if they don't want to sell to you, you'll find yourself in a lonely position.

 

[Nicholaschristo]

Re: 1st purchase with DSN, rather disappointed, but sorted out

Not because I then think to myself "... ahh this guy DSN is to be avoided,"

That sir is the key and the reason I don't think it should have been started. People often don't read the whole thing or just see the title and move on. Now we have a perfectly resolved situation wrapped up in a multipage mess like a tattered thong. It is more of a detriment than a positive. And it contributes to the already growing problem we've had lately.

If people don't read the whole thing, that is their loss and is not a reason for someone not to relate what has happened to him. This is a rep watch forum, and one of its purposes is to provide information about people's experiences with rep watch dealers. If someone is thinking about purchasing from a dealer, then sees that dealer's name in the subject of a thread, and does not read the entire thread, then they are not using the resources available to them for them to make an informed purchasing decision.

I will say again, miccau did not start the "disappointed" thread immediately after receiving the damaged watch. He started it after spending money to return the damaged watch, waiting a week, and then finding out that DSN had not even sent the replacement yet, but "promised" to the following week. How would you react if this was your first purchase from a dealer and had no other rep watch experience.

It is not as if he had titled the thread "DSN scammed me!", "Ripped off by trusted dealer", or "Warning, don't buy from DSN".

Any way, he is happy now and his thread has shown that David stands behind his product. Personally, I won't be satisfied with any watch I buy from David until he starts doing his own QC, signing each package personally, packing the watch head in an airtight box, filling that box with water then sending it to me - and then the watch must arrive ticking (accurate +/- 2 secs) and without any sign of moisture in the case. And of course, there should also be a pre-paid return shipping envelope, just in case I don't happen to like the design of the watch. Naturally, I still expect all this for around $300

Your comments are on right on target Drulee.

Seeing a resolution to the complaints is reaffirming of the quality of a trusted vendor. The old guard seems to want criticisms censored and handled off the forum or behind the scenes. They don't want or need to hear it. They've been doing this for years and know who is good and who is bad.

I appreciate more information rather than less.

 

[Fiddo]

Re: 1st purchase with DSN, rather disappointed, but sorted out

Your comments are on right on target Drulee.

Seeing a resolution to the complaints is reaffirming of the quality of a trusted vendor. The old guard seems to want criticisms censored and handled off the forum or behind the scenes. They don't want or need to hear it. They've been doing this for years and know who is good and who is bad.

I appreciate more information rather than less.

Well, you are wrong this time, Nicholas. The "old guard" simply is giving sound advice on how to handle a situation with the dealers. You know, it's kind of a "been there done that" thing. Do you really think it's best to negatively comment on a dealer in a public forum before you have communicated with that dealer privately in an attempt to resolve a situation?

 

[Nicholaschristo]

Re: 1st purchase with DSN, rather disappointed, but sorted out

Your comments are on right on target Drulee.

Seeing a resolution to the complaints is reaffirming of the quality of a trusted vendor. The old guard seems to want criticisms censored and handled off the forum or behind the scenes. They don't want or need to hear it. They've been doing this for years and know who is good and who is bad.

I appreciate more information rather than less.

Well, you are wrong this time, Nicholas. The "old guard" simply is giving sound advice on how to handle a situation with the dealers. You know, it's kind of a "been there done that" thing. Do you really think it's best to negatively comment on a dealer in a public forum before you have communicated with that dealer privately in an attempt to resolve a situation?

That's not what I said and that's not what I implied. Pick a fight somewhere else.

 

[ahw676]

Okay, and with that little comment, this thread has now given all that it has to offer. Locked up.