Re: My first time purchase with DSN, rather disappointed.
Well if we are both being blunt now...
a) One of the purposes of forums like this is for members to inform other members about their experience with a dealer - trusted or not;
This is true, but taking your frustration out on a message board about your bad experience and saying nasty things isn't the way to go. There are better ways of writing a review and having a bad experience.
b) Trusted dealers should be held to a higher standard than "non-trusted dealers", isn't that one of the points of giving them this "status"?;
Agreed, but not every single watch that every trusted dealer sells is perfect. Many of them have sold watches with dead time or scratches or what have you. Many scam dealers actually get the watches out to the customers just like the trusted dealers. These scam sites also do NO QC and if you have a problem with your order, you are screwed. One of the things, I think, that makes these guys and gals trusted dealers is because they DO take the time and make things right, where scam sights don't.
c) David's quality control has been receiving a lot criticism lately, as more and more watches from him are not living up to his claim of him doing his own QC;
Now that was a much nicer way of putting it! :mrgreen:
Who knows whats going on with him, he's half way around the world. It may be that he is extremely busy, who knows. But you are right, if you claim to QC than do QC.
d) His "communication problem because he is Chinese" is not an excuse to be used, I personally have sent him correspondence in Chinese and he has responded he only accepts emails in English - so this is his choice and not a good excuse for errors happening during the order process (FYI, another member who knows him confirms he can read and write in Mandarin)
He only accepts e-mails in english because his e-mail has a built in translator. If you send the e-mail in Chinese, the translator gets all wacked out. Our language doesn't necessarily translate perfectly for the translator to Chinese, and the same when it is translated back to English, so sometimes things can get confusing. No reason to complain that a man in Chinese, if you don't like it because he is Chinese, then don't do it. People sell his used watches every day, for a good price too, I wonder why that is? :roll:
e) Telling the member not to do business overseas, because he is not used to it, is uncalled for - this site should educate, not penalize
Agreed, and I apologize for how I said that, should have been better. However, what are you saying when you have a nasty post about the guy because he screwed up on your watch? You are basically saying "don't buy from him. I think everyone has gone through the heartache of a bad watch, how many senior guys do you see here that flame the dealer for a faulty watch?
f) His name is not being dragged around, one member's experience is being related to other members, if you don't like reading about it, skip the thread.
Now how does this fit into your whole educate, not shun theory? I do like reading these posts, to keep me aware of problems with the Dealers, but not like this. You wrote a review, he wrote a review, then you two teamed on each others post to confirm with each other that you both got screwed and life was unfair and DSN is a bad boy.
g) Don't forget people also post the good stories about transactions with dealers.
Agreed, I too think the bad should be posted with the good to fully educate the consumer.
This being said, David is still one of the better trusted dealers, with unique offerings who still upgrades his watches on a regular basis. And I will say that you are lucky, Miccau, to have had this problem with him rather than a dealer who is not on the "trusted" list
Agreed 100%.
I know you have been around the block, Drulee, and are a respected member not only here, but abroad as well. Not attempting to step on your toes, just good conversation is all, and I do like a good well educated argument with a skilled opponent from time to time. :mrgreen:
EDIT: I also know that I am still a noob and you are not, so what you are saying may be right and I may be wrong. This is just how I feel and after reading thousands of posts here, these last few just don't seem to jive with the overall scheme of this forum.
