PureTime CAUTION!!! GMT Master II 126710 BLRO Real Ceramic 904L SS Noob

[KJ2020]

prowatch Fill out a Helpdesk ticket bro. A mod will get back to you

https://www.rwihelp.com/

You can see if any mods are on by scrolling all the way down on the Home page. There's a section called 'Staff Online'. Look for names in green text.

 

[efajri]

Don’t be an asshole and stop judging bro!

You are right. I was drunk texting. I sound like an asshole.

I will edit my comment.


Sent from the RWI mobile app

 

[Deano65]

You are right. I was drunk texting. I sound like an asshole.

I will edit my comment.


Sent from the RWI mobile app

Personally I’d apologise​​​​​. It’s not big and it’s not funny. The guy has an issue and all you have done is come across as the ‘big man’.

don’t drink and text people.

 

[Hinclimincli]

The guy is new, the guy spent a ton of money and the guy is pissed off because his watch broke right out of the box. I absolutely get it. And being new he doesn't know the proper channels, which after being very rightly pointed at by out longstanding member KJ2020 he will follow. I'm sure this will be resolved, so let's all chill a little bit...

 

[QueTip]

Moved to PT review section.

 

[puretime]

Here is the true story:

We have sent the watch the customer ordered and the watch works 100% as it should.

BUT

Before November 2019, there was not a clone Rolex GMT movement, we all know there were no movements works the same as genuine, VRF and ARF only recently released their 3187 clone movements.

The problem was the description of the A3187 movement, it is described as

"Custom designed Asian movement to match the genuine Rolex Cal.3285 movement, Right Handstack, self-winding, independent adjustable hour hand which allows you to turn it clockwise to adjust hours and date easily, same adjusting as genuine".

This phrase has been used by many dealers to describe A318x movements, I don't recall any issue of this in the past, and the description is WRONG, I must admit and I am going to change it from my site.

The customer was dealing with my staff and they found the watch works as it should so we didnt tell him to send it back. Jennifer only let me know today about this and I checked again and I found the problem was because of the web-site description.

We have a on-going conversation with the customer on PM and I dont understand of the reason of bringing the issue onto the public forum and it will only confuse others and now everything think I am sending bad watches to customers.

I dont blame the customer because it was our fault to mis-describing the movement on my site, so I have already offered a refund to the customer via PM.

Sorry for the inconvenience caused.

 

[Cheeps]

Here is the true story:

We have sent the watch the customer ordered and the watch works 100% as it should.

BUT

Before November 2019, there was not a clone Rolex GMT movement, we all know there were no movements works the same as genuine, VRF and ARF only recently released their 3187 clone movements.

The problem was the description of the A3187 movement, it is described as

"Custom designed Asian movement to match the genuine Rolex Cal.3285 movement, Right Handstack, self-winding, independent adjustable hour hand which allows you to turn it clockwise to adjust hours and date easily, same adjusting as genuine".

This phrase has been used by many dealers to describe A318x movements, I don't recall any issue of this in the past, and the description is WRONG, I must admit and I am going to change it from my site.

The customer was dealing with my staff and they found the watch works as it should so we didnt tell him to send it back. Jennifer only let me know today about this and I checked again and I found the problem was because of the web-site description.

We have a on-going conversation with the customer on PM and I dont understand of the reason of bringing the issue onto the public forum and it will only confuse others and now everything think I am sending bad watches to customers.

I dont blame the customer because it was our fault to mis-describing the movement on my site, so I have already offered a refund to the customer via PM.

Sorry for the inconvenience caused.

Gotta be honest, in my opinion he should’ve done his research and not rely on any website description. It’s very generous of you to refund him. I would not have done that.

 

[puretime]

Gotta be honest, in my opinion he should’ve done his research and not rely on any website description. It’s very generous of you to refund him. I would not have done that.

Thank you my friend

 

[Dissemination]

puretime If I had any doubts of buying from you guys before (which I didn't btw), i certainly would not have any doubts now. That is very generous of you to offer that for the customer. I agree with the above comment that he should have done more research. However, I could have found myself in his same position being bummed out if I weren't the type to research basically anything before I buy it.

Way to take the high road though as a business. Kudos to you!

 

[WC800729]

A truly professional resolution to a customers problem (some may say erroneous customer error).
I would hope they appreciate your efforts.

 

[puretime]

puretime If I had any doubts of buying from you guys before (which I didn't btw), i certainly would not have any doubts now. That is very generous of you to offer that for the customer. I agree with the above comment that he should have done more research. However, I could have found myself in his same position being bummed out if I weren't the type to research basically anything before I buy it.

Way to take the high road though as a business. Kudos to you!

A truly professional resolution to a customers problem (some may say erroneous customer error).
I would hope they appreciate your efforts.

Thanks guys for your kind words, your support is my motivation to keep doing our best

 

[EirikSub]

Hi all,

I am reaching out to you all to not only document but also request help. I recently purchased a Noob BLRO from PureTime and have been sent a defunct watch.
Puretime is a "trusted dealer" yet are absolutely refusing to return my money or send me a new watch. I will now list the two issues both of which are significant enough to warrant a refund. The actions of puretime are beyond reason and given the trust-based nature of our community I am truly shocked and disgusted at their behaviour. There is major latency in responses and constant refusal to progress complaints,

Firstly please see a link to the description of the watch. I would like to draw your attention to the following - "" turn it clockwise to adjust hours and date easily, same adjusting as genuine" https://imgur.com/a/jYDYCTj

Now please see the movement I received - https://drive.google.com/drive/folde...Je?usp=sharing
As you can all appreciate the winding of the watch is incorrect and moves anticlockwise with orthodromic rotation of the crown.

The second )and arguably larger issues) is the date wheel is broken. It does move or adjust (stuck between 2-3). I have highlighted all of these issues with puretime to little avail.

The crux of it is - puretime should be stripped of there TD status if they cannot operate in a fair manner, if they misrepresent facts on their websites, and if they think they can cheat people within our family.

My friend... this IS the way the genuine GMT-II MASTER sets time. It is supposed to be like that. Counter-clockwise to set time forward and clockwise to set time backwards. It really had me freaking out too when i first received mine. "How could this be right? ... F$€K got scammed!!!," i thought. But then I watched videoes of the new 2018 model and this is how it works. I own genuine Submariner Datejust and the GMT 2 Master Pepsi 2019 and have tried on so many different genuine Rolex watches at my AD, thinking about buying (or drooooling like an iidot at them is probably more true (lol) .) and they ALL have set time forward by screwing the crown clockwise. The GMT is the only modell from Rolex that sets time forward by screwing the crown counter-clockwise. It really freaked me out.

And honestly, still to this day I am a bit puzzled by this.
Here is why: I have watched alot of videos on YouTube etc. about the GMT 2 master, and in these videoes when they set the time, some movements sets time forward by screwing the crown clockwise while others sets time by screwing counter-clockwise and vice versa for setting time back. This is a puzzle/mystery/paradox to me. I haven't figured it out. I think maybe some of them are passing fake replicas off (cheap ones) that has the wrong movement to make reviews of genuine watches on their channels. This could be one solution to it. Another solution could simply be that different models/versions have different way of setting time. Beginning in 1989, the Reference 16710 replaced the ref. 16760 with a stronger aluminum bezel which is also the bezel that the Rolex GMT 16710 is equipped with and a few other things. The ref. 16710 was then replaced by the ref. 116710 in the late 2000s (2007) as a completely new generation of Rolex GMT-Master tool watches began to make an appearance with a brand new case and bracelet design, improved materials, and a new movement. However, in 2013, Rolex unveiled the GMT-Master II ref. 116710BLNR, with a bi-colored (blue and black) Cerachrom bezel. Also known as the Rolex Batman, the GMT-Master II ref. 116710BLNR is one of the most popular modern sports watches Rolex currently makes.
The red and blue “Pepsi” bezel was never offered as an option on the GMT-Master II ref. 116710. Although a ceramic Pepsi insert was used on the solid 18k white gold ref. 116719BLRO GMT-Master II, it was not until Baselworld 2018 with the arrival of the ref. 126710BLRO, that a ceramic version of Rolex’s classic red and blue “Pepsi” bezel became an option on stainless steel GMT-Master watches. You can probably see my point: There is a long lineage and lot of different models and small changes throghout the years for the Rolex GMT. The V10 Noob you have a replica of now, the genuine version did not come out until 2018. I bought my genuine 126710BLRO in late 2019. I don't know for sure, but i think maybe some of the older refs had a movement that let you set time forward by screwing the crown forward. As it should. I really don't understand why they decided to change that or even have that in their watch. It makes absolutely no sense to me to set time forward by screwing the crown counter-clockwise or "down" - it just feels really weird. But that is how the genuine version functions.

Trust me. I even called my AD and asked them this question before I bought my own genuine GMT 2 Master Pepsi - because I got the Noob V10 first and i was convinced i had been screwed and gotten wrong movement. But I did immediately call my AD as i already had a good relationship with them after buying omega speedmaster professional moonwatch, breitling navittimer, rolex submariner and datejust and asked them how this actually worked on the real version. At first I did not get the right answer. The employee in my authorized dealership actually said on the phone she was 100% sure the GMT 2 set time by moving the crown forward or "up".
But the more i kept insisting, and also coming up with a little fictional story that i was seriously contemplating buying a GMT 2 pepsi 2nd hand from a guy and this had me very, very worried it was a chinese fake even thought it had all the right documents and everything (we all know all that can be easily forged anyways right) she went and talked to her colleagues and a guy came on that has alot more knowledge than this chick and could assure me the movement was right.

The real GMT 2 Master sets time forward by screwing crown counter-clockwise. I honestly can't get used to it and I really don't like it. Since i wear my Submariner more than any other watch it just feels superweird every time i have to set time on the GMT. But it's how it is supposed to be.

Watch this: https://www.youtube.com/watch?v=j_O0-2Q9pV8
126710BLRO piece from 2018

 

[EirikSub]

If anyone else with more knowledge about the GMT lineage and previous models than me could clarify this I would greatly appreciate it. I have only ever owned a 126710BLRO and i never layed my hands on any older gen refs. But i do suspect that the older discontinued versions set time forward by screwing the crown clockwise. It makes sense because that is what all other Rolex watches does. It's only on the GMT ref 126710BLRO as far as I know that you set time forward by screwing the stupid crown counter-clockwise. It's really annoying.

Thanks in advance for anyone that may be able to clarify and/or resolve this matter further.

 

[KJ2020]

If anyone else with more knowledge about the GMT lineage and previous models than me could clarify this I would greatly appreciate it. I have only ever owned a 126710BLRO and i never layed my hands on any older gen refs. But i do suspect that the older discontinued versions set time forward by screwing the crown clockwise. It makes sense because that is what all other Rolex watches does. It's only on the GMT ref 126710BLRO as far as I know that you set time forward by screwing the stupid crown counter-clockwise. It's really annoying.

Thanks in advance for anyone that may be able to clarify and/or resolve this matter further.

All 32xx Rolex movements advance the hands forward by rotating the crown anti-clockwise. This includes the new DJ41, with it's 3235 movement. There are rumors that the Submariner will get upgraded with the 3235 movement.

Most previous model gen GMTs do advance the hands forward by rotating the crown clockwise but Rolex has made many other movements that operate like your BLRO does.

Here is a list of movements and how they operate. It doesn't show the 3285, but you know about that one.

https://calibercorner.com/rolex-watch-time-setting-crown-direction/

Regarding rep GMT movements, you would probably find this useful

GMT Movements Explained

 

[EirikSub]

All 32xx Rolex movements advance the hands forward by rotating the crown anti-clockwise. This includes the new DJ41, with it's 3235 movement. There are rumors that the Submariner will get upgraded with the 3235 movement.

GMT Movements Explained

Yeah exactly. And now puretime has just apologized for a movement on the V10 Noob that is 100% correct in the way it sets time. It is a big problem for puretime. Everyone that does not know how the new GMT 2 genuine sets time will now think they have been ripped off, complain, return their watch and create big problems for puretime and the replica "world".

I just sent this message to puretime at their website chat:

"Hello, May I please talk to whoever is behind puretime on the RWI forums? He has made a very, very big mistake in about regarding the V10 Noob GMT 2. The movement is correct. The new version moves time forward by turning the crown counter-clockwise or "down." A person complained on the RWI forums and puretime replied to this and took full responsibility and apologoized. But the movement is correct! This is how the gen watch from Rolex works. It sets time forward by screwing the crown down. Now he apologized so EVERYONE that orders a new Noob V10 will think they get the wrong movement and complain and return the watch and call puretime scammers. I own the genuine GMT II 126710BLRO so I know how it works. This is very bad for puretime.

https://forum.replica-watch.info/fo...i-126710-blro-real-ceramic-904l-ss-noob/page4

This is the post I am talking about

He apologizes for something that is correct. It's very bad for puretime. Everyone that does not know how the genuine movement work for the new GMT 2 will now complain and say they got scammed. But the new Noob V10 is correct. It is supposed to be like that.

https://www.youtube.com/watch?v=bBMl1UGnSao

look at this video. It is a brand new 2019 batman GMT 2. it sets time forward by turning crown counterclockwise (down) NOT clockwise (up). It is very unusual and the only mechanical chrono I have ever seen that has this way of adjusting time, but the new GMT does.

I wanted to let you know about this because now, everyone that does not know how the genuine GMT 2 works, they will think they got a malfunction/bad watch from puretime and complain and return it. But NOTHING is wrong with it. It is correct. Puretime must not have done his/her research when making that post on the RWI forum about the genuine Rolex GMT 2 before apologizing for absolutely nothing."



- The problem is that they are not available on that chat until tomorrow. Someone from RWI should probably talk to puretime because clearly whomever made the apology on this post about the movement has not done his research on the genuine watch. It will cause alot of dissatisfied customers and alot of probems. It should be corrected that the Noob V10 GMT Master II 126710 sets time forward by turning the crown down, NOT up. Counter-clockwise, NOT clockwise. Unlike any other mechanical chrono i have ever seen in the world.

I own this watch. Genuine Rolex 126710BLRO and im telling you this is how it works. I can't believe this. Don't know if I should cry or laught. puretime should know how the genuine watch works ... They had nothing to apologize for.

 

[KJ2020]

... They had nothing to apologize for.

While this statement is true, it is to their credit that they bent over backwards to satisfy their customer and maintain good standing within our community.

They are dealing in an illegal business that involves multiple factories making multiple versions of many different brands of replica watches, many of which operate differently than their genuine counterparts.

We are talking literally thousands of variations here. How can you expect them to know and portray accurately exactly how every sample works, when in your case neither the buyer nor the seller of a single $10K gen Rolex knew how it operated?

As you gain more experience in the rep world (assuming it survives the current virus crisis in China), you will find that TDs make many mistakes in advertising their products. It is up to us as buyers to know how the gen works and how well the rep mimics that operation. If we don't do that before buying, it is our fault for failing to do our due diligence. All the information the OP needed to make his purchase was available here. His disappointment was his own fault.

Regarding your email to PT, do you have any idea what is going on in China right now? I guarantee that the way some rep operates is not even on their list of things that merit a second thought.

 

[EirikSub]

As you gain more experience in the rep world

Regarding your email to PT, do you have any idea what is going on in China right now? I guarantee that the way some rep operates is not even on their list of things that merit a second thought.

What a seriously rude way to talk to people. I have been in the rep world for 10 years+ but could not remember my account/mail on this forum and had to make a new one because I have not used it for ages. What kind of boomer are you, talking to and about me as if you are a knowitall, and even worse, as if you know me or who I am? Get a grip sir. And yeah, I do expect puretime that are professionals and does this for a living - after looking into the matter before they come with an answer - how the mechanism/watch works at a fundamentally basic level. All they had to do was open up the .pdf manual from Rolex and read it. It is available online. (https://m.rolex.com/content/dam/role...ster-ii_en.pdf) - or watch a YouTube video of how the time is set out of the 10,000 "unboxing of GMT-II Master Pepsi" videos.

Now, with this apology, puretime has made it clear that they are responsible for something that will continue to happen to every single GMT 2 V10 Noob they sell in the future and has already refunded this one person. It sets presedence for how to handle other customers cases, no? Everyone who thinks it is odd that the time is set forward by counter-clockwise turning of the crown - which I can assure you is alot of people - will google "problem with movement blabla" and end up on this forum and see the reply from puretime. And then immediately see the reply they made and think - or know actually - something is wrong with the watch ... because puretime said so and apologized for it. It's ridicilous and amateur. And again, who do you think you are talking to people you don't know like you just did? Extremely rude sir.

But whatever. It's not really my problem. It's puretime' and all the complaints and hassle and problems they will be getting over this. I'm doing them a favour by making them aware of this situation so honestly you should try to be more respectful considering what my intentions are: The only thing I had in my mind was good intentions for RWI, for puretime and for the customers - for everyone! And you are moaning about it and giving me grief over it? Jesus christ. Wow! Get over yourself.

And concerning your question about me being aware of "what is going on in China right now", most of Europe now too, and the global world, I'm not even going to dignify that with an answer. I have many friends and loved ones stuck in quarantine and stuck in the middle of the pacific ocean on an island and cant get a flight back home. The whole world is in chaos. Again, show some respect. Can I except an apology I wonder? or is this guy too proud? Let's wait and see ...

 

[EirikSub]

While this statement is true, it is to their credit that they bent over backwards to satisfy their customer and maintain good standing within our community.

It's not to anyone's credit that puretime bends over backwards when it was the customer who was wrong in the first place and did not do his/her research. Frankly it's embarassing that puretime did not look up basic knowledge about how you set the time on the GMT, one of the most sold and popular Rolex' of all time. Now puretime has apologized and created precedence for other unknowladgebale individuals that does not do their own research in advance of buying something. Unless puretime retracts this apology then everyone who doesn't now know how the mechanism/movement/setting time works with the GMT will come here and see that they are entitled to a new watch that works properly or their money back - when it already works perfectly! Considering how rude you were to me let me return the favour: were you born in a barn or along the highway where most accidents happen? God damn the ignorance of some people. Wow!

 

[EirikSub]

Ugh whatever editing this post i'm not going to waste my time arguing on the internet

 

[EirikSub]

I dont blame the customer because it was our fault to mis-describing the movement on my site, so I have already offered a refund to the customer via PM.

Sorry for the inconvenience caused.

You should not refund anything to the customer. It is entirely his fault for not doing the proper research of something he/she was unknowladgebale about. Setting the time works just as on the genuine brand new 2019 GMT 2 Jubilee. I know becaus I own it. There was no inconvenience so you have nothing to apologize about.

Honestly puretime I think you should retract this apology because now you are setting precedence for any unknowing person that does not know how a watch works or does their own research before a purchase. Refunding him and not others will make alot of customers angry when their "timebombs" stop working because of improper handling/servicing of the replicas. Alot of people don't know what they are doing and just buy replicas because they can't afford the real thing to impress friends and live a fake life. It is not your problem that someone does not know how the watch works, how to handle it without breaking it or how not to post disrespectful nonsense on a public board that makes you look bad. I think you should retract the apology and not refund any money. Only offer normal repair by him shipping it back to you at own expense.