Negative experience with ChazingTime - falsified timegrapher pics, non-running watch shipped.

[rolex4me]

Dear people, I wait 20 days for the QC pic while they take a maximum of 10 days. I think it takes a lot of time. all they say is that they are waiting for the qc pic from the factory, this is not normal, is it? I trusted them because of the reviews. can anyone help me?

relax,
everything is (still) in the green.
Patience is the solution in this game.

 

[tripdog]

Dear people, I wait 20 days for the QC pic while they take a maximum of 10 days. I think it takes a lot of time. all they say is that they are waiting for the qc pic from the factory, this is not normal, is it? I trusted them because of the reviews. can anyone help me?

Dear you, 10 day, 20 day, it take time QC, no maximum time for QC.

 

[Squaller]

Dear people, I wait 20 days for the QC pic while they take a maximum of 10 days. I think it takes a lot of time. all they say is that they are waiting for the qc pic from the factory, this is not normal, is it? I trusted them because of the reviews. can anyone help me?

The wait is not abnormal, I am pretty sure you will eventually get your watch.

I myself just received my second purchase from Chazing earlier this week ;p

 

[AZWatchguy]

They tend to take a lot longer than other TDs I’ve used (Andiot is the quickest), but they do eventually get them to you. Just received one last week, took about 12 days. Then another 4 days after approval to ship…

 

[Watchfun12]

This right here. It's about trust. Once someone pulls some sketchy stuff, that's it. What I see happening here is an unravelment of situations that are in no way favorable to the consumer, and not a singular situation. Even given the business as a whole is fairly unique. Putting all of this aside, there are some SOLID TDs. Mine, whom I work with is honest, to the point and sends quality stuff. If it shows up in his office and it sucks, he sends it back to the factory. The handoff would never even reach the customer. They're our segue to quality stuff, it didn't happen for our OP, and it should have. Just some slippery stuff going on, in my opinion. This individual situation could have been fixed by sending a new watch to the customer, and this probably wouldn't have gotten the attention it did. However, someone got caught and this is where the blame game starts. It's unfortunate and sad. I hope the best for all honest parties.

can you share the name of the TD you work with please?

 

[Watchfun12]

Don’t understand your point… whatever happened, it is handled in a very bad way by the « TD » who said : I fired the guy and we credited the amount the OP paid for the watchsmith who was not able to repair the watch…

Mistakes happen, send a broken watch could happen, but how it is being handled shouldn’t be from a TD here… even if till now it is damaging the reputation, hope it will be resolved quickly. TD is just losing more possible customer until this is resolve…

100% agree. This morning I was about to make an order to CT but I said " even if it's taged as TD I should check reviews" After reading all this I will never buy from him!