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My new BK / Pbdad / DSSD

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ThinkBachs

Mythical Poster
DO NOT TRADE WITH ME
9/2/09
8,915
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What the heck? My computer clock is off! OK, fixed it, now it says September 9th. Whew, that could have really screwed me up.... :p
 

levelmanroger

Mythical Poster
Certified
1/10/08
9,767
70
48
Texas
R2 -where do you see anything being swept under the rug?

Here are the facts:
1) PbDad is NOT a TD here. Yes, he is well know, well respected, and much used on this and many other forae.
1) The OP posted a "I'm disappointed" thread before he really made any appreciable effort and reasonable time to work it out with PbDad. The purpose of this thread was to put pressure on PbDad to fix the watch. Period.
Was it necessary? Who knows, but past evidence would indicate not.
3) What is TrailBoss supposed to do about it? You might as well ask him to use his influence on Josh and King while you're at it.
4) PbDad immediately said he'd make this right. And yet people kept piling on as if he were some new scammer who reared his ugly head.

Does the OP have a right to be unhappy with his watch? Yes.
Did he handle the problem in a proper way? No.
Will PbDad make it right? He said he will and his history and reputation would indicate that he will.

So I would suggest EVERYONE back off and let the two people involved in this deal work it out. If PbDad is uncooperative after some effort (more than a couple of emails over a couple of days), THEN is the time to take it to the floor of the forum.
And if PbDad honors his work and his word and makes the OP happy, I would expect that thread be brought to the floor as well.

As for "unprofessional", i would have been PI$$ED if a customer of mine slammed me to thousands of potential customers before really giving me a chance to look into and address the issue. He was far more tactful and professional than I would have been, and I'm KNOWN for my tact!

This thread makes me want to do business with PbDad.


Sent from my iPhone using Tapatalk
 

DonBrizzel

Banned member, the goat does not approve
Banned
10/8/09
1,115
0
36
I am probably going to be banned for this, but I am going to speak my peace and defend myself because everyone seems to think that the point I am trying to make is to show that the mods/admins are not doing their job and that is NOT the case by any stretch.


"1) PbDad is NOT a TD here. Yes, he is well know, well respected, and much used on this and many other forae."
THIS IS EXACTLY MY POINT! He should be obliged to be a TD here if this is the case!! Because if this sort of thing became a habbit (and this is highly unlikely with pbdad from what I hear, but someone else may come along that is not like pbdad), what CAN the mods/admins really do besides ban him, which isn't all that harmful really, and still the customers would be left holding their...you know what. He is not a TD so they would be out of their jurisdiction so to say.
I really doubt this will ever happen, but what if one day, pbdad decides to just say F it all and do sloppy work from now on to 20 RWI customers. Similar thing happened with Lay, but he was a TD so he was able to be taken care of.

"1) The OP posted a "I'm disappointed" thread before he really made any appreciable effort and reasonable time to work it out with PbDad. The purpose of this thread was to put pressure on PbDad to fix the watch. Period.
Was it necessary? Who knows, but past evidence would indicate not. "

I can not disagree that the OP's original post was less than tasteful. However, the OP HAD ALREADY TRIED ONCE BEFORE to get the issue resolved before it was shipped. Due to what seems to be a communication issue, it was not. So in the OP's mind, this was already the second attempt. Again, still tasteless though.
If I were the OP, and had that e-mail chain and the watch still came the way it did, I would think to myself that he was just trying to push the watch out the door because he already finished assembly and water testing and didn't want to have to crack the watch open and do it all over again and lose time and money. Now I am SURE that is not the case, but that's the perception!

"3) What is TrailBoss supposed to do about it? You might as well ask him to use his influence on Josh and King while you're at it. "
Can't hurt to ask, can only hurt if you don't ask and find out later that you should have.

"4) PbDad immediately said he'd make this right. And yet people kept piling on as if he were some new scammer who reared his ugly head."
NO offense to Pbdad, but he had a chance to make it right, and blew it off, maybe because of mis-communication, which happens.

"Does the OP have a right to be unhappy with his watch? Yes." Agreed
"Did he handle the problem in a proper way? No." Agreed
"Will PbDad make it right? He said he will and his history and reputation would indicate that he will." Agreed

"So I would suggest EVERYONE back off and let the two people involved in this deal work it out. If PbDad is uncooperative after some effort (more than a couple of emails over a couple of days), THEN is the time to take it to the floor of the forum.
And if PbDad honors his work and his word and makes the OP happy, I would expect that thread be brought to the floor as well."
Agreed

"As for "unprofessional", i would have been PI$$ED if a customer of mine slammed me to thousands of potential customers before really giving me a chance to look into and address the issue. He was far more tactful and professional than I would have been, and I'm KNOWN for my tact!"

"This thread makes me want to do business with PbDad." With the way Pbdad handled this situation after this thread was created, I would definitely have to agree with you here!
 

Wiz

Mythical Poster
9/8/09
6,706
21
0
If I hear you the modder did everything by the book here and only the member is at fault?

So if I here you well, it's ok to ship a watch with a badly attached pearl, no screws or clamps to secure the movement into the watch, a croocked lume, and to pretend the dent on the lume is a shadow?

Good to know, I'll remember that...

More seriously, the problem is that such a watch has been shipped in the first place. The fact that the modder is going to make it right is just normal, it's not like he is doing him a favour.

Let's remember this cost the OP spend over $200 for this.

R2 -where do you see anything being swept under the rug?

Here are the facts:
1) PbDad is NOT a TD here. Yes, he is well know, well respected, and much used on this and many other forae.
1) The OP posted a "I'm disappointed" thread before he really made any appreciable effort and reasonable time to work it out with PbDad. The purpose of this thread was to put pressure on PbDad to fix the watch. Period.
Was it necessary? Who knows, but past evidence would indicate not.
3) What is TrailBoss supposed to do about it? You might as well ask him to use his influence on Josh and King while you're at it.
4) PbDad immediately said he'd make this right. And yet people kept piling on as if he were some new scammer who reared his ugly head.

Does the OP have a right to be unhappy with his watch? Yes.
Did he handle the problem in a proper way? No.
Will PbDad make it right? He said he will and his history and reputation would indicate that he will.

So I would suggest EVERYONE back off and let the two people involved in this deal work it out. If PbDad is uncooperative after some effort (more than a couple of emails over a couple of days), THEN is the time to take it to the floor of the forum.
And if PbDad honors his work and his word and makes the OP happy, I would expect that thread be brought to the floor as well.

As for "unprofessional", i would have been PI$$ED if a customer of mine slammed me to thousands of potential customers before really giving me a chance to look into and address the issue. He was far more tactful and professional than I would have been, and I'm KNOWN for my tact!

This thread makes me want to do business with PbDad.


Sent from my iPhone using Tapatalk
 

ThinkBachs

Mythical Poster
DO NOT TRADE WITH ME
9/2/09
8,915
84
48
Here are the facts:
1) PbDad is NOT a TD here. Yes, he is well known, well respected, and much used on this and many other forae.
-True...

2) The OP posted a "I'm disappointed" thread before he really made any appreciable effort and reasonable time to work it out with PbDad. The purpose of this thread was to put pressure on PbDad to fix the watch. Period.
-I'm not so sure about that as much as it was IMHO intended to share an experience with pbdad.

Was it necessary? Who knows, but past evidence would indicate not.
-I believe that sharing is a good thing, so I disagree.

3) What is TrailBoss supposed to do about it? You might as well ask him to use his influence on Josh and King while you're at it.
-Getting TB or any mod involved with a non-TD sets a bad precedent. Shouldn't happen.

4) PbDad immediately said he'd make this right. And yet people kept piling on as if he were some new scammer who reared his ugly head.
-Certainly not a scammer! But there's nothing wrong with being disapointed in a bad job. With that said, pbdad really isn't a great lumer (yet). Hopefully with more practice, different tools...

Does the OP have a right to be unhappy with his watch? Yes.
-Agree

Did he handle the problem in a proper way? No.
-Disagree, again, sharing helps everyone make informed decisions. Only posting glory threads tends to be misleading when trying to make an educated choice/investment in a watch.

Will PbDad make it right? He said he will and his history and reputation would indicate that he will.
-Agree

As for "unprofessional", i would have been PI$$ED if a customer of mine slammed me to thousands of potential customers before really giving me a chance to look into and address the issue. He was far more tactful and professional than I would have been, and I'm KNOWN for my tact!
-Disagree. People like Robert have set an example that so far has been accepted by members on the forums, particularly the mods/admin. In business, you put your best game face on and set a tone that carries the conversation in a positive direction. Not many individuals can do it. It means not taking issues personally, but looking at them objectively and with a solution in mind.

This thread makes me want to do business with PbDad.
-Personally, having seen his lume work, and vintage process, I'd probably be more likely to try it myself. I can't imagine the results would be any worse.

So if I here you well, it's ok to ship a watch with a badly attached pearl, no screws or clamps to secure the movement into the watch, a crooked lume, and to pretend the dent on the lume is a shadow?
-In my mind, installing the movement without properly securing it is less than a rookie mistake. Yikes! I agree that it is disappointing that the work performed was acceptable to pbdad.

Good to know, I'll remember that...
:facepalm:

More seriously, the problem is that such a watch has been shipped in the first place. The fact that the modder is going to make it right is just normal, it's not like he is doing him a favour.
-Agree

Let's remember this cost the OP spend over $200 for this.
-Agree!
 

sempire

Known Member
18/8/11
169
0
0
Wow..

You could put all the two cents in this thread together and buy a new watch.

It's funny how this only concerns two people and it's everyone else talking shit. Seems like there's a whole bunch of male PMS going on.
 

slimslim

I'm Pretty Popular
18/9/10
1,206
1
0
i think it's the sunspots...makin everyone crazy. anyone here ever do field to table cooking? it's great ;) i am going to get pbdad to do some stuff for me. i really dig his attitude. seriously.
 

pbdad

Do not accept unsolicited offers
16/2/09
6
0
0
I appreciate everyone's input regarding the matter nonetheless.
I have already partially refunded the OP a fair amount this morning around 9AM, per his request.

Not that it matters now, but the transaction occurred outside of the RWI.
Yet, here it is for thousands of members to see.

Sure, some may think that the OP had a right to post what he did, but I didn't think it was tactful at all. I actually personally took great offense to it, since I was friendly, more than helpful to him, prompt in all my replies, kept within my deadline, and besides the bad lume at the 12:00 marker, did a pretty good job on the rest of the mods I was paid to do. Was any of of that taken into consideration before starting this thread? No.
He knew exactly what he was doing. He said he was "pissed off" and decided to start this drama.
There is a reason why I don't have a single bad review across the forums.

So yeah, I'm taking this personal. I do this for a living and I have a family to support. So when threads like this started and "Crappy job" thread started on repgeek, before I even knew what was happening,

I guess what I learned is that I will take a little more time with my QC process. And I hope the OP learned something from this as well...

Over and out.
 

levelmanroger

Mythical Poster
Certified
1/10/08
9,767
70
48
Texas
Just to be clear, PbDad screwed up by sending out a watch which was certainly not up to par. By a long shot.
But one email bringing up a concern, which was hastily answered, then a second email filled by this thread very quickly with no time for a response is un-cool.

I agree that reviews should be honest and not just positive. But I also believe the review threads are much more valuable if we know the process AFTER the dealer has a realistic chance to handle it.

That mistakes happen is a given. The real review is not the bad watch, it's whether or not the dealer makes it right.

PbDad sent a bad watch. It can happen. It shouldn't but it does. I'm more interested in what he does next than in jumping all over the guy for a mistake. And that's where I have a problem with some of the responses in this thread. And I'm not singling out anyone.

You just can't live and die by a zero tolerance rule as long as other humans exist on this planet.




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ThinkBachs

Mythical Poster
DO NOT TRADE WITH ME
9/2/09
8,915
84
48
Wow..

You could put all the two cents in this thread together and buy a new watch.

It's funny how this only concerns two people and it's everyone else talking shit. Seems like there's a whole bunch of male PMS going on.

Yet you couldn't help but to add your 2¢... how ironic. :)


I appreciate everyone's input regarding the matter nonetheless.
I have already partially refunded the OP a fair amount this morning around 9AM, per his request.
-"per his request." :facepalm:

Not that it matters now, but the transaction occurred outside of the RWI.
Yet, here it is for thousands of members to see.
-Hurricanes, earthquakes, girls on beaches, legal problems, health issues, guns, knives, cars... all things that occur outside of RWI yet we share them. What exactly are the rules for sharing things here? If you do a great job on something can we share and discuss that? If we can discuss that, then it would be logical to assume we can discuss your work. If it's acceptable to discuss your work, then are you drawing the line at only the work you prefer to have discussed? Are you now setting guidelines and rules for the forum?

Sure, some may think that the OP had a right to post what he did, but I didn't think it was tactful at all.
-Of course not. If it was about someone else would that be different? Is there a Golden Rule that no one discuss sad things, only happy happy things?

I actually personally took great offense to it, since I was friendly, more than helpful to him, prompt in all my replies, kept within my deadline, and besides the bad lume at the 12:00 marker, did a pretty good job on the rest of the mods I was paid to do.
-Let's not forget installing the movement improperly. Take offense to it or learn a lesson, the choice is yours to make. Personally, I like to own up to my mistakes and accept responsibility for them- which I do a little more than I like.

Was any of of that taken into consideration before starting this thread? No.
-Based on the information shared, I think there was enough consideration given. Again, there's nothing wrong with sharing. Yes, I'm sure that you prefer that only happy threads be made, but things like this can happen. The person who has the greatest control over that happening is...... you of course.

He knew exactly what he was doing. He said he was "pissed off" and decided to start this drama.
-Eh. Who can blame him, really?

There is a reason why I don't have a single bad review across the forums.
-Too many people prefer not to start threads like that. It's not unreasonable to assume that people are more likely to sell the watch to someone else and try to get their money back than give it a bad review. Bad reviews tend to drive the price down. Looking at the number of re-sales for your modded watches is probably a better indication.

So yeah, I'm taking this personal. I do this for a living and I have a family to support. So when threads like this started and "Crappy job" thread started on repgeek, before I even knew what was happening,
-There are lots of people who work for a living to support their family, me being one of them. When a client of mine is unhappy with something, I don't take it personally. I use it as an incentive to do better.

Bad reviews hurt, but they're not something you should let get under your skin. If you do, then it might be better to try a little harder, learn from the experience to improve your skills, find an alternate method of accomplishing the task, or find something else to do where criticism doesn't come into play.

Without negative feedback, how can anyone grow, or do better? This is one of the reasons why I encourage people to share things like this. If we gave trophies to every kid that played the game, what are we really teaching them?


I guess what I learned is that I will take a little more time with my QC process. And I hope the OP learned something from this as well...
-Again, it's not about the OP, it's about you. You still don't get it, and until you do, you will never grow as a professional or a person. :facepalm:
 

Wiz

Mythical Poster
9/8/09
6,706
21
0
Ok, so let me get this straight:

1. The OP sure has the right to post about his experience, after all it's what a forum is about.

2. His post wasn't offensive at all, it only reflected his feeling about the watch he received, and anyone has the right to be pissed off when he paid so much and receive such a watch.

3. He received a watch with no screws and clamps to secure the movement, with a badly attached pearl (which feel off), and with a dent on the most visible lumed dial marker.

4. When asked about it, the modder pretended the dent on the lume was a shadow. Even on an iPhone you can see it's not a shadows, so either this was a joke, or the modder tried to misslead the OP... No chance he could ever thought this was a shadow.

5. Things are not great because the modder offered to fix things. He shouldn't have shipped such a watch in the first place. He is a westerner, and should be working by westerner strandards. He is not an obscur factory in the slumbs of GZ.

6. The OP spend over $200 on these mods. For that price, he can expect at least decent QC, screws to secure the movement, a pearl properly glued, and a decent looking lume.

7. The modder made a mistake, and instead of just said "ok, , my bad, I screwed up, I'll fix things" he came here all smug, talking about all his other customers and asking how someone could dare criticize his work in public.

8. Again, a forum is a place to share, and as far as I understand it, this thread was just about sharing.

9. The way I see things, there was no drama when this thread started, and what followed could have been avoided with a simple "I'm sorry, I'll fix things".

Let me know if I forgot anything.
 

sempire

Known Member
18/8/11
169
0
0
Yet you couldn't help but to add your 2¢... how ironic. :)


I appreciate everyone's input regarding the matter nonetheless.
I have already partially refunded the OP a fair amount this morning around 9AM, per his request.
-"per his request." :facepalm:

Not that it matters now, but the transaction occurred outside of the RWI.
Yet, here it is for thousands of members to see.
-Hurricanes, earthquakes, girls on beaches, legal problems, health issues, guns, knives, cars... all things that occur outside of RWI yet we share them. What exactly are the rules for sharing things here? If you do a great job on something can we share and discuss that? If we can discuss that, then it would be logical to assume we can discuss your work. If it's acceptable to discuss your work, then are you drawing the line at only the work you prefer to have discussed? Are you now setting guidelines and rules for the forum?

Sure, some may think that the OP had a right to post what he did, but I didn't think it was tactful at all.
-Of course not. If it was about someone else would that be different? Is there a Golden Rule that no one discuss sad things, only happy happy things?

I actually personally took great offense to it, since I was friendly, more than helpful to him, prompt in all my replies, kept within my deadline, and besides the bad lume at the 12:00 marker, did a pretty good job on the rest of the mods I was paid to do.
-Let's not forget installing the movement improperly. Take offense to it or learn a lesson, the choice is yours to make. Personally, I like to own up to my mistakes and accept responsibility for them- which I do a little more than I like.

Was any of of that taken into consideration before starting this thread? No.
-Based on the information shared, I think there was enough consideration given. Again, there's nothing wrong with sharing. Yes, I'm sure that you prefer that only happy threads be made, but things like this can happen. The person who has the greatest control over that happening is...... you of course.

He knew exactly what he was doing. He said he was "pissed off" and decided to start this drama.
-Eh. Who can blame him, really?

There is a reason why I don't have a single bad review across the forums.
-Too many people prefer not to start threads like that. It's not unreasonable to assume that people are more likely to sell the watch to someone else and try to get their money back than give it a bad review. Bad reviews tend to drive the price down. Looking at the number of re-sales for your modded watches is probably a better indication.

So yeah, I'm taking this personal. I do this for a living and I have a family to support. So when threads like this started and "Crappy job" thread started on repgeek, before I even knew what was happening,
-There are lots of people who work for a living to support their family, me being one of them. When a client of mine is unhappy with something, I don't take it personally. I use it as an incentive to do better.

Bad reviews hurt, but they're not something you should let get under your skin. If you do, then it might be better to try a little harder, learn from the experience to improve your skills, find an alternate method of accomplishing the task, or find something else to do where criticism doesn't come into play.

Without negative feedback, how can anyone grow, or do better? This is one of the reasons why I encourage people to share things like this. If we gave trophies to every kid that played the game, what are we really teaching them?


I guess what I learned is that I will take a little more time with my QC process. And I hope the OP learned something from this as well...
-Again, it's not about the OP, it's about you. You still don't get it, and until you do, you will never grow as a professional or a person. :facepalm:

Sure why not. Your 2 cents added up to $5 already. You're taking it so personal like you're this guys lawyer. God forbid it was your watch, we'd have to shut down the Internet for a week to allow you to go on and on.
 

Wiz

Mythical Poster
9/8/09
6,706
21
0
Sure why not. Your 2 cents added up to $5 already. You're taking it so personal like you're this guys lawyer. God forbid it was your watch, we'd have to shut down the Internet for a week to allow you to go on and on.

This makes no sense.

It's not his watch, so what? Is the modder yours?
 

sempire

Known Member
18/8/11
169
0
0
This makes no sense.

It's not his watch, so what? Is the modder yours?

No he isn't.

Well I guess I will reply to every message like he is and act like the stuff that happened in this thread is the worst thing that ever happened in the world besides 9/11.
 

Q5?

Legendary Member
Advisor
29/3/09
15,272
7
0
This has gone on long enough. I'm closing this thread. If you want to debate more feel free to PM each other.
 
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