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Then you need to take the damn pictures if the engraved clasp off of your website. By keeping them up, you are lying to your customers. What part of that do you not understand?
Agreed.:asshat:talk about being an asshat
Please note that the picture on the website is about 5X the size of the actual thing and all reps are made by the watch factories, not MR. There may be slight difference between batches, that is what the QC photos are for.Then you need to take the damn pictures if the engraved clasp off of your website. By keeping them up, you are lying to your customers.
I really just don't understand how they can have pictures of an obviously engraved clasp on their website, and then send me one that is laser etched, and tell me that it is my problem. That is false advertising no matter how you look at it, but I guess since they are selling counterfeit merchandise, this kind of behavior should be expected.
Wow - what a thread.
I can only chime in with my opinion of MR, which has been absolutely top-notch. MR is so great to communicate with, really goes out of the way to assist and explain, and answered all of my questions. I had a great buying experience, I can't wait to buy another, and it will be from MR. My QR pics were fantastic and what I saw, I got. That's why I find this thread so odd, I find MR to be a great dealer.
this is a matter of expectations vs. reality.
the op here has had far too little experience in order to judge a trusted dealer. MR is without doubt an outstanding dealer with outstanding communication. very few dealers will go through the effort that MR does, and that's a fact!
the problem here is that the op seems to think he bought a genuine swiss luxury item at a swiss luxury price- well he didn't, and even among the most outstanding dealers, there can be unfortunate things such as waiting time, or a defect that isn't visible at first, now as Mr promised to take care of his responibility here, that is all anyone should expect. surely there should also be a fancy dinner all payed for and a helicopter ride over the grand canyon if there should arise a small problem, but that'll be the day you spent 150.000$ on a gen patek, and not a $300 UPO.