I'm hoping my situation is a fluke, but I ordered and paid for two watches through Ryan over a month ago and still haven't received anything and its my first order so I'm a bit worried. I received a DHL tracking number a few days after I OK'd the QC images and kept my eye on it. After two weeks of the tracking having no updates, I checked in and waited another week only to find that DHL had lost the shipment. Ryan offered a refund or a new shipment. I chose to give it another try so a few more days go by and I get QC images of one of the watches I ordered and was notified that the other is now on backorder and isn't due in for another week. Based on all the good reviews I think it will all work out but the wait is killing me! I will update later when I get them in (ordered a Rolex day/date and an Omega dark side of the moon).