With your luck, hope you played the lottery. Haven't heard too many stories with reps being sent back to China and making it through customs.
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How a T.D. should behave in front an After Sale problem. INTIME is the example
- Thread starter toxstoxs
- Start date
China is not on other planet.. China has with EU/US the greatest amount of shipment. You simply need to follow rules for shipping this kind of material.
Luck does not play a great role in it.
See u
I think we may be comparing rabbits with elephants here.
I’m sure that if you are sending items to Honest Joe in China who is running a legitimate business, the goods will arrive more often than not. However if you are returning to a manufacturer/dealer of illegal goods the scales tip somewhat. It is probably unlikely that the address you are given to return said goods is the actual business premises as it would probably attract too much attention. I suspect, though do not know this to be fact, that there is an alternative route and system for returning to TDs.
Customs is not the only worry here as the watch might have to pass through a number of hands and therein lays the problem. Nobody is going to report an illicit timepiece if it goes missing, so ‘if it loses its way’ en route to a TD no one is going to make a fuss, except perhaps the poor sod who sent it from the other side of the world.
I’m sure that if you are sending items to Honest Joe in China who is running a legitimate business, the goods will arrive more often than not. However if you are returning to a manufacturer/dealer of illegal goods the scales tip somewhat. It is probably unlikely that the address you are given to return said goods is the actual business premises as it would probably attract too much attention. I suspect, though do not know this to be fact, that there is an alternative route and system for returning to TDs.
Customs is not the only worry here as the watch might have to pass through a number of hands and therein lays the problem. Nobody is going to report an illicit timepiece if it goes missing, so ‘if it loses its way’ en route to a TD no one is going to make a fuss, except perhaps the poor sod who sent it from the other side of the world.
That's part of the rules to follow on return / repair.
The shipment was made to a third part destination address not connected with their business, using a trusted and reasonably costly service.
a T.D. (as part of the return discussion method had with him) have a secure destination and i do not really see all this nightmare pictured here in this forum.
Of course if you send a package declaring.. replica watch with a 5/6/7 hundreds $ value. You can blaim just and only urself if doesn't reach destination.
TDs give fairly explicit instruction on how to return items and cover all those caveats that you mention. The fact remains that, here and on other forums, members constantly report that their package has been ‘lost’ despite following all the instructions.
I accept that you have been lucky in your transactions and I’m pleased for you but it would be irresponsible not to make clear that there can be another outcome.
If the watch is worth $600 and a local repairer would charge $150, the owner has to weigh the repair charge against the possible loss of the entire watch cost.
Let's say that your imput can be reasonable if we speak about "common" luxury replicas such as Rolex, IWC but i highly doubt that a local repair specialist will ever be able to repair a tourbillon mouvment or just even a complicated one. At least, surely not for 150$.
But the main "meaning" of the feedback is to mark the T.D. positive attitude to return and repair the watch under "warranty" while other T.D. selling here reply with "dear friend we are not Amazon"
Ciao
But the main "meaning" of the feedback is to mark the T.D. positive attitude to return and repair the watch under "warranty" while other T.D. selling here reply with "dear friend we are not Amazon"
Ciao
Teamjlf
I'm Pretty Popular
It’s subjective.
7-800 USD based on the exchange at the moment + initial shipping fee + PayPal fees works out to anywhere @ $1300 AUD landed.
Not sure about US or EU but here in AUS local rep friendly watchsmiths are few and far between and even when you do find one the scope of work and expertise to repair some reps is limited or non existent.
So you can have a $1300 paperweight or risk sending back to origin for repair.
Not really... i'd love you to report me a local wathsmith who repair a replica tourbillon caliber, i'll send an inquiry about his willing to get such repair and at which cost.
@YellowFin
The same high end replica watch object of the first succesfull return to China, being repaired and delivered back in my hands after 3 weeks had a second issue at beginning of Jen 2023.
Here u may see the second mechanical problems accorred.
Minute hands went off and tourbillon was spinning endless
Contacted again the T.D. and in few hours the answer :
The watch has been sent back to China in the worst period possible, End of Cristian Christmas and almost begin of Chinese New Year.
That was the result :
Package arrived succesfully at T.D. destination address
Once again...
DO NOT BE AFRAID to send back a watch you have purchased if it has a flaw.
a SERIOUS T.D. will give you always support and suggest the best way to return it.
I'm open to give any suggestion to whom it may need
Thank's
and.. thank's Ryan
DonkeyHoTay
Cockwomble Misfire Specialist
Interesting views here on returns. Having just placed my first order with InTime, I was VERY impressed that the time period from initial order, to QC, to shipment confirmation took only 7 days! My order (Daytona 116506) was not an instock item and had to be requested from the Factory - and still only 7 days! I don't know how long to expect shipping to take, but the tracking information received was much appreciated.
Regarding orders in general, I make the assumption that any orders for a rep have at least a 50% chance of ending up a complete loss, and I place all my orders accepting that risk. By the way, so far 100% of my 8 total rep orders have been delivered.
If I were to get a defective watch that stops working, I *may* look for a watchsmith (good links in these forums!) for repair, but there is a better chance I will accept the loss and move on - my other reps are working fine and the odds are good I can just get another rep of the same watch and it will turn out fine too. One option I would not pursue is mailing a rep back to China - I just don't want to deal with that. I would sooner advise the TD and if they offer a discount on next order, I will just use that discount to buy the same watch from a different factory... or maybe the same factory because it's an odds game anyway.
Regarding orders in general, I make the assumption that any orders for a rep have at least a 50% chance of ending up a complete loss, and I place all my orders accepting that risk. By the way, so far 100% of my 8 total rep orders have been delivered.
If I were to get a defective watch that stops working, I *may* look for a watchsmith (good links in these forums!) for repair, but there is a better chance I will accept the loss and move on - my other reps are working fine and the odds are good I can just get another rep of the same watch and it will turn out fine too. One option I would not pursue is mailing a rep back to China - I just don't want to deal with that. I would sooner advise the TD and if they offer a discount on next order, I will just use that discount to buy the same watch from a different factory... or maybe the same factory because it's an odds game anyway.
900 USD replica is not something anybody would want/expect to be defective...Interesting views here on returns. Having just placed my first order with InTime, I was VERY impressed that the time period from initial order, to QC, to shipment confirmation took only 7 days! My order (Daytona 116506) was not an instock item and had to be requested from the Factory - and still only 7 days! I don't know how long to expect shipping to take, but the tracking information received was much appreciated.
Regarding orders in general, I make the assumption that any orders for a rep have at least a 50% chance of ending up a complete loss, and I place all my orders accepting that risk. By the way, so far 100% of my 8 total rep orders have been delivered.
If I were to get a defective watch that stops working, I *may* look for a watchsmith (good links in these forums!) for repair, but there is a better chance I will accept the loss and move on - my other reps are working fine and the odds are good I can just get another rep of the same watch and it will turn out fine too. One option I would not pursue is mailing a rep back to China - I just don't want to deal with that. I would sooner advise the TD and if they offer a discount on next order, I will just use that discount to buy the same watch from a different factory... or maybe the same factory because it's an odds game anyway.
is higher or close to how much cost an "average" genuine automatic watch.
If it would be a 300 USD replica... with a "standard" caliber i would look domestically.
I repeat what said before...
if you know someone who will accept and have capabilities to repair a tourbillon custom caliber... let me/us know.
You have realistic expectations of what this hobby is all about. You will see that the chances of losing a shipment in the US are miniscule. Good to see sanity amongst newer members.Interesting views here on returns. Having just placed my first order with InTime, I was VERY impressed that the time period from initial order, to QC, to shipment confirmation took only 7 days! My order (Daytona 116506) was not an instock item and had to be requested from the Factory - and still only 7 days! I don't know how long to expect shipping to take, but the tracking information received was much appreciated.
Regarding orders in general, I make the assumption that any orders for a rep have at least a 50% chance of ending up a complete loss, and I place all my orders accepting that risk. By the way, so far 100% of my 8 total rep orders have been delivered.
If I were to get a defective watch that stops working, I *may* look for a watchsmith (good links in these forums!) for repair, but there is a better chance I will accept the loss and move on - my other reps are working fine and the odds are good I can just get another rep of the same watch and it will turn out fine too. One option I would not pursue is mailing a rep back to China - I just don't want to deal with that. I would sooner advise the TD and if they offer a discount on next order, I will just use that discount to buy the same watch from a different factory... or maybe the same factory because it's an odds game anyway.
DonkeyHoTay
Cockwomble Misfire Specialist
I’m new here so I am just learning, but it seems to me that the sales price of a rep or gen is not the way to predict a manufacturing defect. If that were true, not a single gen would need a warranty.
PerfectDark
Do not accept unsolicited offers
- 14/10/16
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I too have heard the horror stories shipping back.. but ultimately, you're short on options.
If they ship you a watch that you don't receive, you will just insist on them sending you another.
If you ship them a watch that they don't receive, you are screwed.. they aren't going to send another one out of good will... their volume, profit margins, and potential market size aren't high enough to do that.
So yes, you could try and get it fixed locally and possibly end up paying 1/4 or 1/2 of what you already paid to get it fixed.. or you can get your big balls out and send it back and hope for the best.
The thing about this post is.. the watch that was sent was clearly defective. No quality checks from the factory or the dealer, and the whole process taking 4 months isn't exactly a good experience.
I bought a Nissan 350z, I had to take it back to the dealer 5 times to get it fixed.. they did fix it, at the cost of a few thousand $, but was it a good experience? No.. just describe the goods as they are, I didn't buy a broken car.. just like I'm not buying a broken watch.
- Armchair commentator
If they ship you a watch that you don't receive, you will just insist on them sending you another.
If you ship them a watch that they don't receive, you are screwed.. they aren't going to send another one out of good will... their volume, profit margins, and potential market size aren't high enough to do that.
So yes, you could try and get it fixed locally and possibly end up paying 1/4 or 1/2 of what you already paid to get it fixed.. or you can get your big balls out and send it back and hope for the best.
The thing about this post is.. the watch that was sent was clearly defective. No quality checks from the factory or the dealer, and the whole process taking 4 months isn't exactly a good experience.
I bought a Nissan 350z, I had to take it back to the dealer 5 times to get it fixed.. they did fix it, at the cost of a few thousand $, but was it a good experience? No.. just describe the goods as they are, I didn't buy a broken car.. just like I'm not buying a broken watch.
- Armchair commentator
I agree. I have had some issues in the past and if small enough I prefer working out something with the TD to agree on working it locally. But if significant like OP posted, I would send it back and definitely not a good experience.
And most of the time.. they return watch to seller with shitty transport solution and then complain with lost in transit.
I sent back to china many many times... (not only reps) and i NEVER EVER lost a single package.
They can take bit longer for several different reason but an overseas secure shipment to china will never cost more than 25/35 USD
Zero risk of lost in transit.
Who is cause of his own pain.. balme only himself.