Hi, I'm having an unresolved dispute with a local TD here. Unresolved yet he has blocked me on whatsapp(our main form of communications) and not reply to my PM sent to him past 24hours, though he posting within that 24 hours. Not going to name him yet.
Mods are in the loop of this but he is just simply not replying.
Here's a quick time stamp on what had transpired.
I contacted him early Jan this year to purchase a H fact Pam243. After much discussion the transaction began as follow:
13 jan pay for watch.
15 say will send pict for qc the next day.
Say 17 will ship.
16 say his gal haven't pick up the watch.
17 say don't want use ex stock. Say dealer has no new stock. Say wait.
18 first qc pict. He say he will return cos cg fail
20 say factory didn't send him. Ask if I want refund. I told him I'll wait but hopefully faster as cny was approaching.
21 qc pict. Say talk to me next mon. Told me he will meet me to pass the watch.
22 changed his mind and say ship to me instead.
26 received SMS text from his courier package left in shoe rack!!! No one signed for package or acknowledged. When I came back the so called package was gone. Don't even bloody know if it was there in the first place!
I contacted the TD immediately and we discussed for quite a while with him asking size of shoe rack, his relationship with the courier, abt the size of the courier's balls that he dared to leave the package just like that.
From 26-29 Jan we Whatsapp and I asked for updates. He told me to wait and I did patiently. He in fact went into a deranged mode and blasted me when I requested a refund on the 29.
He had told me this shipper has f*cked up his shipment before and I don't have to worry they'll compensate me n he will compensate me. Yet now he behaves in such a manner?
In fact a part of his text 'Strange how it sounded. I hated to say insurance was not purchased for this shipment but this particular freight forwarders are responsible for ANY loss of package'. So? What am I waiting for?
Whatsapp discussion continued till 29 Jan and he totally blocked me out from communications
He told me he will send all communications to mods n told me to get mods to take over.
I was puzzled n told him all along I had been patient n now he's throwing me to mods n not trying to resolve this? Bear in mind I DID NOT harass him nor bomb him continuously for update.
It's only when I'm not getting replies from him that I just want an end to all these nonsense. First the delay in getting the stock when was told no issues then the constant changes in meeting up or shipping. And constantly he's changing story about he's in china or Singapore.
Mods had asked that I be patient as it was hitting cny n give the TD time to resolve. I also agreed with the mods the courier f*ucked up not him. BUT, what's his problem in blocking me on the main line of communication when mods had told me to keep the line of communication open with the TD and wait for the resolution?
I'm out cash n no watch. Is it my loss that his f*ucked up courier left the package outside the house without anyone receiving it?? I should be responsible for their screw ups?
And the best is without resolving this issue he simply blocked me from Whatsapp and refused to reply my PM. From 29th Jan I've patiently waited till yesterday 12th Feb when I sent him the PM. No reply.
Well watch market is open and courier is back at service so what more do I have to wait and to tolerate his attitude?
I'm to bear the loss?
Sent from my i5s using Tapatalk
Mods are in the loop of this but he is just simply not replying.
Here's a quick time stamp on what had transpired.
I contacted him early Jan this year to purchase a H fact Pam243. After much discussion the transaction began as follow:
13 jan pay for watch.
15 say will send pict for qc the next day.
Say 17 will ship.
16 say his gal haven't pick up the watch.
17 say don't want use ex stock. Say dealer has no new stock. Say wait.
18 first qc pict. He say he will return cos cg fail
20 say factory didn't send him. Ask if I want refund. I told him I'll wait but hopefully faster as cny was approaching.
21 qc pict. Say talk to me next mon. Told me he will meet me to pass the watch.
22 changed his mind and say ship to me instead.
26 received SMS text from his courier package left in shoe rack!!! No one signed for package or acknowledged. When I came back the so called package was gone. Don't even bloody know if it was there in the first place!
I contacted the TD immediately and we discussed for quite a while with him asking size of shoe rack, his relationship with the courier, abt the size of the courier's balls that he dared to leave the package just like that.
From 26-29 Jan we Whatsapp and I asked for updates. He told me to wait and I did patiently. He in fact went into a deranged mode and blasted me when I requested a refund on the 29.
He had told me this shipper has f*cked up his shipment before and I don't have to worry they'll compensate me n he will compensate me. Yet now he behaves in such a manner?
In fact a part of his text 'Strange how it sounded. I hated to say insurance was not purchased for this shipment but this particular freight forwarders are responsible for ANY loss of package'. So? What am I waiting for?
Whatsapp discussion continued till 29 Jan and he totally blocked me out from communications
He told me he will send all communications to mods n told me to get mods to take over.
I was puzzled n told him all along I had been patient n now he's throwing me to mods n not trying to resolve this? Bear in mind I DID NOT harass him nor bomb him continuously for update.
It's only when I'm not getting replies from him that I just want an end to all these nonsense. First the delay in getting the stock when was told no issues then the constant changes in meeting up or shipping. And constantly he's changing story about he's in china or Singapore.
Mods had asked that I be patient as it was hitting cny n give the TD time to resolve. I also agreed with the mods the courier f*ucked up not him. BUT, what's his problem in blocking me on the main line of communication when mods had told me to keep the line of communication open with the TD and wait for the resolution?
I'm out cash n no watch. Is it my loss that his f*ucked up courier left the package outside the house without anyone receiving it?? I should be responsible for their screw ups?
And the best is without resolving this issue he simply blocked me from Whatsapp and refused to reply my PM. From 29th Jan I've patiently waited till yesterday 12th Feb when I sent him the PM. No reply.
Well watch market is open and courier is back at service so what more do I have to wait and to tolerate his attitude?
I'm to bear the loss?
Sent from my i5s using Tapatalk