Hello everyone. How is Lucy's reply time during this last weeks?
I ordered a couple of watches from her (VSF Aqua Terra and OMF Speedmaster) with the National Day Holliday. Transfered the funds on Oct.20th and still haven't gotten QC pictures.
I usually order watches one at a time and know Lucy usually takes some time to answer, but I don't think it has ever been this long.
On her last email, on Oct.28th, she mentioned COVID is rising again in China and hampering the factories production volume. No news since then. Does anyone know if it is still the case?
Oh,friend,real sorry for reply you late to let you worried,
yes,the situation of COVID-19 in GuangZhou is very bad in Nov,
after you send the payment,I ordered them for you later at once,but the situation of COVID-19 in GuangZhou made the market was blocked suddenly,when my watchsmith was working in his office,he got the notification of the market,let him leave at once,
he even don't have enough time to get this tools and all watches out in time,
I have about 15 watches in his office for clean dust,adjust the movement,etc which can't get back in recent 2 weeks,
until 2~3 days ago,then he found a chance to get them back,but the market was closed still,
after you send the payment,in fact,I got all of them back about a week later,
after QC,that VSF's Omega is no problem,so I send it to my watchsmith to clean dust later,
for the OMF's Omega,after QC,I rejected it for you for the bezel problem,so send it back to replace another new one later,
but no people can aware the situation of COVID-19 happened suddenly,
so for your Omega from VSF,I got it back from my watchsmith until 2 days ago,
for your Omega from OMF,they resend another new one to me about 3 days ago too,
so real sorry made the delay,yes,friend,I can't reply emails well in the last weeks after this thing happend,
but from this week,I can use more time to reply emails again now,
for the VSF's Omega,I think it's ok already,if the OMF's Omege can pass my QC and test also,I think I can send them to you on next week too,
so I will take QC pics of them for you today first,so don't worry,
real passed some very bad weeks recently,real hope the situation of GuangZhou can back to normal soon,
not only dealers,customers are waiting,in fact,all people in GuangZhou are waiting now,
so friend,real sorry for let you worried.
Regards
Lucy