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Buyer Beware: TheOneWatches sent me a cheaper Speedmaster Racing from a different factory than I ordered and is refusing to acknowledge the issue

g00n

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I just did a quick search and found this clown crying on guess the site..... REDDIT !
HN86Sb.gif
🤪
 

legend

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Where I need to be.
After several emails, TheOneWatches has offered to refund me $29, which I feel is inadequate. They continue to assert that HKF and HRF are the same factory, which they clearly are not. They have lost my trust and I would encourage all buyers to look elsewhere.
$388 - $338 = $50.
You were refunded $29 out of the $50 difference. Can I top up the difference of $21 to you right now and you cease the whining please?
Dealers make mistakes too, but they should not be disparaged and their reputations ruined just because something like this happened. In this specific case, you are also partially responsible. I think calling for a boycott of any dealer just because you have had a subpar experience, is inordinate behavior. I am certain that the dealer in question have concluded a lot more transactions which are satisfactory to the buyers. If so, should the dealer then be given a gold medal?
Sales and follow up services and responses are all part of the responsibilities of the dealer. In this case I think it is very fair, given that QC was sent and you approved it as well. But if you think that it is inadequate and you need the full amount refunded, I am offering you unconditionally the $21 difference, just to stop this nonsense. I think it is worth everyone's time. If they have lost your trust, just stop buying from them and buy from another. But you can be sure that there are many others here who can attest to the positive attributes of the dealer.

As for the post gaining traction, I will advise you to stop because you will very likely have the tables turned on you in this case.

So where do I send the $21 to? Let me know via PM and please kindly stop. Facts you should consider:

- You have a responsibility to play in this mistake
- You were given a partial refund
- Guys have had positive experience with the dealer named
- Guys will continue to buy from them no matter what you say
- The more you go on, the worse you will make yourself look

Did I miss anything?
 

Reaps

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If you find the reddit thread, he has all the broke Minions falling his lead. The pied piper of morons
Half of those kids from HS don't know anything about the rep game, it's pure conjecture, they can't wrap their minds around the fact it's an illegal watch industry, they're so used to being baby spoon fed that when something doesn't go their way they immediately call scam. None of them would survive the real world.
 

TESLA760

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Half of those kids from HS don't know anything about the rep game, it's pure conjecture, they can't wrap their minds around the fact it's an illegal watch industry, they're so used to being baby spoon fed that when something doesn't go their way they immediately call scam. None of them would survive the real world.
They can barely keep a job
 

Raddave

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Half of those kids from HS don't know anything about the rep game, it's pure conjecture, they can't wrap their minds around the fact it's an illegal watch industry, they're so used to being baby spoon fed that when something doesn't go their way they immediately call scam. None of them would survive the real world.
So let me ask you ,

in your expert opinion , were those 2 watches OP listed the same watch ?
 

Reaps

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So let me ask you ,

in your expert opinion , were those 2 watches OP listed the same watch ?
I'm not an expert. I'm not on the ground on Guangzhou either.

From what I gather, yes. HRF and HKF are the same factory. They used to be called HRF but rebranded or merged to HKF. That's what I was told by 2 of my non TDs.

To do further research, I scrounged some Chinese rep swezgo pages for both. HKF promotional images to started to appear late last year in November. HRF promotional pictures stopped posting around July last year. So that time line looks right to me.
 

Reaps

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I'm not an expert. I'm not on the ground on Guangzhou either.

From what I gather, yes. HRF and HKF are the same factory. They used to be called HRF but rebranded or merged to HKF. That's what I was told by 2 of my non TDs.

To do further research, I scrounged some Chinese rep swezgo pages for both. HKF promotional images to started to appear late last year in November. HRF promotional pictures stopped posting around July last year. So that time line looks right to me.
Even if they are different factories, they at least must have similar parts suppliers, since their bezel and dial look practically identical.
 
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Raddave

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Even if they are different factories, they at least must have similar parts suppliers, since their bezel and dial look practically identical.
ok , in your non expert opinion, are those 2 watches op posted the same watch ?
 

Raddave

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Yes. Other than the bezel. I will make a image overlay when I get home.
no need for that , point im trying to make i personally dont think its too much to ask for a TD to say "no we dont have that anymore , youll get this instead "
or drop the listing , or change the listing


Yeah OP accepted the qc pics , in the end its on him .

I do get why they leave the listing up , they make money off it , most wont complain or even know what happened



I have personnally sent a pm to one of the TDs (not Steve) staiting one of the watches he had which was advertised as having a gen sellita in it , was actually a ETA clone , that TD never even bothered to answer me back , and as a matter of fact , that listing is still up as a gen sellita ...


I feel where this guy is coming from , let him vent ...
 

Caboose

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Yes. Other than the bezel. I will make a image overlay when I get home.
I went ahead and did that for you. I took the two images here and overlaid them and reduced the transparency of the top one by 50%.


The top image is a slightly different perspective, meaning the camera took the photo at a different angle. Through some Photoshop magic (actually just Edit > Distort, and Edit > Perspective) I aligned the 60 on the bezel first, and then aligned the subdial outlines on the dial.

To my eye, the bezel on one of the watches looks to have a slightly different diameter, and indeed the numbers may not appear to perfectly line up. I believe this really to be an optical illusion and due to the perspective shift.

What I can't explain however, is the difference in crown size (oh no wait the crown on one of the images is not pushed in, so never mind!).

 
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Reaps

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I went ahead and did that for you. I took the two images here and overlaid them and reduced the transparency of the top one by 50%.


The top image is a slightly different perspective, meaning the camera took the photo at a different angle. Through some Photoshop magic (actually just Edit > Distort, and Edit > Perspective) I aligned the 60 on the bezel first, and then aligned the subdial outlines on the dial.

To my eye, the bezel on one of the watches looks to have a slightly different diameter, and indeed the numbers may not appear to perfectly line up. I believe this really to be an optical illusion and due to the perspective shift.

What I can't explain however, is the difference in crown size.

Thanks.

The crown is clearly different and larger in one than the other. But again. The changing of parts between rebranding is not uncommon. Silent updates to models have always been made. The loss of the crown supplier for one forces them to use a different crown from a different supplier.

no need for that , point im trying to make i personally dont think its too much to ask for a TD to say "no we dont have that anymore , youll get this instead "
or drop the listing , or change the listing


Yeah OP accepted the qc pics , in the end its on him .

I do get why they leave the listing up , they make money off it , most wont complain or even know what happened



I have personnally sent a pm to one of the TDs (not Steve) staiting one of the watches he had which was advertised as having a gen sellita in it , was actually a ETA clone , that TD never even bothered to answer me back , and as a matter of fact , that listing is still up as a gen sellita ...


I feel where this guy is coming from , let him vent ...
I get what you mean.

I think a new bold letter should be added that "ALL TD DESCRIPTIONS SHOULD BE TAKEN AT FACE VALUE. PLEASE EVALUATE USING QC PICTURES" in bold letters.

For example, I recently had this whole shenanigans with the IPK AP Survivor in determining the material. Half TDs said it was Steel with PVD, half said it was Ti coated with PVD.
 
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Caboose

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Thanks.

The crown is clearly different and larger in one than the other. But again. The changing of parts between rebranding is not uncommon. Silent updates to models have always been made. The loss of the crown supplier for one forces them to use a different crown from a different supplier.


I get what you mean.

I think a new bold letter should be added that "ALL TD DESCRIPTIONS SHOULD BE TAKEN AT FACE VALUE. PLEASE EVALUATE USING QC PICTURES" in bold letters.

For example, I recently had this whole shenanigans with the IPK AP Survivor in determining the material. Half TDs said it was Steel with PVD, half said it was Ti coated with PVD.
I want to clarify in one of the images the crown is not pushed in that observation was my mistake looking at the two watches overlaid in my image.

Clearly this is open. Case closed!

 
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speedyguy

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Thank you all for the comments. Very enjoyable read.

I agree with the conclusion that HRF closed down and/or merged with HKF at some point. Beginning at the start of this year, preceding the closing/renaming of HKF, there also seemed to have been a drop in the quality of the bezels. That is why anywhere you see HKF photos, there are bezel issues. Reaps does a great job of highlighting that. As far as the angles being the reason for the misalignment, that isn't the case. Just look at photos on RepTime and RepTimeQC. This isn't angle dependent.

TheOneWatches has taken down their HRF listings. Again, I did GL the watch and accept that I bear responsibility here as well. I apologize to Steve for not believing him when he said HKF and HRF are the same factory. That was wrong of me and I should've dug deeper before coming here and whining.

However, there is still the issue of many TDs having two listings up - a more expensive HRF listing and a cheaper HKF listing. This is almost universal across all TDs. There is an obvious benefit to the TDs to keep letting people pay higher prices for "HRF" watches that are actually HKF watches and can be had at a cheaper price from the same exact TD. It is easy to blame the consumer, but how many people here knew that HKF was the same as HRF before this post? Be honest with yourselves. I read many, many posts on the HRF Speedmaster Racing on here and on reddit before purchasing and it didn't come up once. It wasn't common knowledge, and TDs have been able to take advantage of that. In fact, by listing both on their sites, there is an implication that HKF and HRF are actually *different* factories.

If HRF closed down and renamed themselves to HKF and started charging more for their watches, do you think the TDs would continue to sell at the former HRF prices? If you do, I have a bridge to sell you.
 

Plaasbaas

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Thank you all for the comments. Very enjoyable read.

I agree with the conclusion that HRF closed down and/or merged with HKF at some point. Beginning at the start of this year, preceding the closing/renaming of HKF, there also seemed to have been a drop in the quality of the bezels. That is why anywhere you see HKF photos, there are bezel issues. Reaps does a great job of highlighting that. As far as the angles being the reason for the misalignment, that isn't the case. Just look at photos on RepTime and RepTimeQC. This isn't angle dependent.

TheOneWatches has taken down their HRF listings. Again, I did GL the watch and accept that I bear responsibility here as well. I apologize to Steve for not believing him when he said HKF and HRF are the same factory. That was wrong of me and I should've dug deeper before coming here and whining.

However, there is still the issue of many TDs having two listings up - a more expensive HRF listing and a cheaper HKF listing. This is almost universal across all TDs. There is an obvious benefit to the TDs to keep letting people pay higher prices for "HRF" watches that are actually HKF watches and can be had at a cheaper price from the same exact TD. It is easy to blame the consumer, but how many people here knew that HKF was the same as HRF before this post? Be honest with yourselves. I read many, many posts on the HRF Speedmaster Racing on here and on reddit before purchasing and it didn't come up once. It wasn't common knowledge, and TDs have been able to take advantage of that. In fact, by listing both on their sites, there is an implication that HKF and HRF are actually *different* factories.

If HRF closed down and renamed themselves to HKF and started charging more for their watches, do you think the TDs would continue to sell at the former HRF prices? If you do, I have a bridge to sell you.

Kudos, this is a very adult way of handling this and only very few people ever come back to threads like this one and wrap things up properly (y)