Hello,
No response to my Emails to TrustyTime.
I requested a refund today.
I will keep you informed.
Best regards
No response to my Emails to TrustyTime.
I requested a refund today.
I will keep you informed.
Best regards
-
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Anyone else get an email from Andrew about the recent COVID LOCKDOWN?
- Thread starter Dimewise
- Start date
I just received this Email:
"Order has been cancelled and refund processed
Please allow 14-21 days for the Card Processor Bank to process the refund back to your card issuing bank.
Thanks for the kind understanding and patience.
Cheers"
I will keep you informed.
Best regards
"Order has been cancelled and refund processed
Please allow 14-21 days for the Card Processor Bank to process the refund back to your card issuing bank.
Thanks for the kind understanding and patience.
Cheers"
I will keep you informed.
Best regards
Last edited:
Hello,
BOUNCE:
Today at 12:30 pm, Email from Andrew who sends me 9 QC pics of my future watch. I answer him:
Hello Andrew, I have looked at the pictures and I am happy, the watch looks great. I therefore await it impatiently. Thank you. Sincerely
So no refund.
I will send you a photo upon receipt.
Best regards
BOUNCE:
Today at 12:30 pm, Email from Andrew who sends me 9 QC pics of my future watch. I answer him:
Hello Andrew, I have looked at the pictures and I am happy, the watch looks great. I therefore await it impatiently. Thank you. Sincerely
So no refund.
I will send you a photo upon receipt.
Best regards
crunchycarrot00
Active Member
- 14/6/18
- 450
- 104
- 43
Due to covid lockdown and stock availability it’s taking a lot longer than normal.
Andrew normally takes 4weeks from order to arrival
Sent from my iPhone using RWI
Andrew normally takes 4weeks from order to arrival
Sent from my iPhone using RWI
I ordered at the end of Feb and got tracking 3 weeks ago.
Just waiting for the doorbell now
Sent from my iPhone using RWI
Just waiting for the doorbell now
Sent from my iPhone using RWI
dk2852
Active Member
- 2/2/22
- 276
- 327
- 63
It took a month to get QC. I'm now waiting for the package to arrive, it's been 3 weeks.
So in total almost two months.
- 9/3/21
- 383
- 428
- 63
Guys my package arrive in uk after 2.5weeks. No tracking updates till Royal Mail had it (day before I got it)!
dk2852
Active Member
- 2/2/22
- 276
- 327
- 63
Finally got an update on my shipping. It has arrived in the US with a shipping partner, and it's scheduled delivery for Thursday by USPS!
All in all it will be about a month total for shipping. I'm just glad to get an update, patience is hard, but eventually our watches should arrive.
All in all it will be about a month total for shipping. I'm just glad to get an update, patience is hard, but eventually our watches should arrive.
dk2852
Active Member
- 2/2/22
- 276
- 327
- 63
Definitely not, considering Puretime took about half as long in transit and QC.
I've ordered twice from Trusty now and both the times the shipping was unbelievably slow. Don't think I can give them anymore business after this.
Last edited:
It’s not a tracked delivery it simply a signed delivery
I’ve no idea where the parcel is at the moment
Sent from the RWI App
hi trustytime are the delays due to the covid lockdowns still here? How long extra should we expect? Looking to place an order soon
It’s obvious that over the Great Wall things are totally different to here in the U.K. I’ve been patiently ( key word ) waiting for an order of 5 watches all paid and QC’d for nearly 6 weeks now, and I have regular updates from trusty ( not always from Andrew ) as I receive reply’s at all times and surely the guy must have to get some sleep. It’s also frustrating that recently I can receive an order from Aliexpress in a couple of weeks, but what we have to remember here guys is that TD’s and the Factory’s operate in a totally different market. We therefore have to trust them as I’m sure they want their businesses to thrive. Please be patient and remember you can all purchase M2M sales on here just to keep you smiling. It will all work out in the wash. 
eacesign:
eacesign:
Are the watches shipped? Im sure there are some massive delays getting to a post office over there or something like that at the moment unfortunately
I’m hoping some have been shipped as they inform me that 3 watches are the maximum they will post out together. I’m just waiting for the postman each morning, something to look forward to,
keeps me excited ????
keeps me excited ????
I’ve ordered and paid for 7 watches from Andrew recently. Bit dismayed by the fact one of the items I QC’d went missing only to be found a few weeks later, and put down to whatever
? . I’m very patient as I’m quite new to this and I have tried not to post negative assessments here and this is not a view I would like to take, but ….
let’s pay respect to our TD’s. If we have to wait and be patient, so be it.
? . I’m very patient as I’m quite new to this and I have tried not to post negative assessments here and this is not a view I would like to take, but ….
let’s pay respect to our TD’s. If we have to wait and be patient, so be it.
Can and are the TDS overworked, if so I think I will get back in touch with one of the smaller sellers on here, just to receive a more personal service, Tony was the first TD I had dealings with and although his post count was rather small I felt he responded with personal replies. Some times Big is not always Best