Received my Hermes bag via EMS from the seller. Everything is wrapped nicely with full box, ribbon, and paper bag. Nicely wrapped in clear transparent plastic bags before you finally see the bag after unwrapping layers of it.
Everything was very well made except for one and biggest problem. The logo and the gold hardware below is slanted to one side. No way my Missy is going to use that when I give it as a gift to her. Have contacted seller and he offered a big discount off my next purchase. I told him that is unacceptable since this is a gift and there is no way I can even give it away now. I am willing to send it back to him for him to send another bag down to me, even if I have to pay for shipping to send it back to him. If I understand him correctly, the whole batch from the factory this time have the same problem so this option is not possible. The last reply he gave me last evening is he is willing to give me a refund and for me to keep the bag.
Seems like there are good sellers in AE after all. He have just given me a renewed confidence to buy more products from him. Will update later when I hear from him.
Most sellers from China surprisingly will do this! My misses bought some table cloths for an event from Amazon or eBay that were shipped from China, they turned up wrong - couple emails back and forth with seller and refusing their options of a discount from next order and then % of refund if we shipped back. Eventually they issued a full refund and we were told to keep the product.
I'm sorry about the bag issue, but it does look great! Do you have a link to the Ali store?