I just received a rude and unnecessary pm from Time4Direct about a post I made; Time4Direct just lost me as a customer forever. Funny thing is, I was actually thinking about buying a couple watches from them. I'm glad this happened before i did!
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I will never buy from Time4Direct
- Thread starter The Dude
- Start date
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Well, it's your prerogative... Plenty of dealers to choose from here, so I hope you'll find someone you get along with. Best of luck.
Thanks Rooster. hk45ca, I'm new here, sorry about posting in the wrong place and thanks for letting me know.
Here is the pm I sent him after his silly Questions
1 was asking the size of a watch described with 40mm case
The other was asking something silly and referring to the gen
I have included the reply from this intellectual giant!!
Quote:
Originally Posted by Time4Direct
Please do me and yourself a favour and don't post silly Noob remarks in sales threads if you have an opinion please start thread in the correct section
Originally Posted byTheDude
Do me a favor and go **** yourself. You just lost a customer forever dickhead
Now it doesn't take a person with anything more the average amount of intelligence to come to the conclusion that not having this moron as a customer is in all probability an advantage
1 was asking the size of a watch described with 40mm case
The other was asking something silly and referring to the gen
I have included the reply from this intellectual giant!!
Quote:
Originally Posted by Time4Direct
Please do me and yourself a favour and don't post silly Noob remarks in sales threads if you have an opinion please start thread in the correct section
Originally Posted byTheDude
Do me a favor and go **** yourself. You just lost a customer forever dickhead
Now it doesn't take a person with anything more the average amount of intelligence to come to the conclusion that not having this moron as a customer is in all probability an advantage
lmfao. Now I know why the OP didnt post the actual conversation between them. @OP I'm sure T4D is veeeeeeeery sad not having you as customer. Robert PLEASE don't do anything silly like cutting your wrists with a butter knife
- 4/3/06
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@TheDude,
I'm not going to take sides here (though it kinda sounds like I am) but I will give you my opinion based on my own perspective.
When I receive questions that are so "noob" or was easily answered with a tiny bit of reading it tells me that I'm only going to have problems with the customer. They will receive the watch and wonder why the automatic watch is not working after it sat for 4 days, etc. I've had countless perfect watches be mailed to me or to my supplier because the person thought it was broken and they just did not have a clue how it worked because they did not read.
But MY biggest issue is, TIME! I simply dont have time to answer "noob" questions which is why I hail myself as "Not the first choice for the Noobs!" I wont answer long winded, real complicated or real simple questions that are easily answered, or are already answered in my description. Again, it tells me "Trouble Ahead" and not that I am guessing at it, I've learned from this happening before,, and I'm done learning the hard way.
I just ignore the comment and there is never a transaction,,
Robert on the other hand,, he was making sure that there would never be a transaction,, which is exactly what he was hoping for. (good way to do it or bad way to do it, it's all about perspective).
Hope you can read my post objectively.
Greg
I'm not going to take sides here (though it kinda sounds like I am) but I will give you my opinion based on my own perspective.
When I receive questions that are so "noob" or was easily answered with a tiny bit of reading it tells me that I'm only going to have problems with the customer. They will receive the watch and wonder why the automatic watch is not working after it sat for 4 days, etc. I've had countless perfect watches be mailed to me or to my supplier because the person thought it was broken and they just did not have a clue how it worked because they did not read.
But MY biggest issue is, TIME! I simply dont have time to answer "noob" questions which is why I hail myself as "Not the first choice for the Noobs!" I wont answer long winded, real complicated or real simple questions that are easily answered, or are already answered in my description. Again, it tells me "Trouble Ahead" and not that I am guessing at it, I've learned from this happening before,, and I'm done learning the hard way.
I just ignore the comment and there is never a transaction,,
Robert on the other hand,, he was making sure that there would never be a transaction,, which is exactly what he was hoping for. (good way to do it or bad way to do it, it's all about perspective).
Hope you can read my post objectively.
Greg
@OP
Perhaps he was slightly insensitive in his reply to your question; I can see how you would interpret it as being rude. You, however, were extremely rude to him in your reply.
Perhaps he was slightly insensitive in his reply to your question; I can see how you would interpret it as being rude. You, however, were extremely rude to him in your reply.
- 16/11/08
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I'm reserving judgment on picking sides as well, but I've read the deleted posts that led to this conflict and while there is absolutely no question that thedude was highly inappropriate in his answer to Robert, I'm not sure that he deserved the initial PM from him in the first place. He did ask the size of a watch that had already been listed, but it appears that this is NOT what earned him the note from T4D.
This is still under discussion in admin.
This is still under discussion in admin.
I can also be classified as a "noob" but the fact is that there are just way too many negative comments about Time4Direct for there not to be something to it.
I also received a very abrupt and condescending reply to my first email to him and I posted about it on here a month or so ago. Of course, all of his supporters chime in and try to make it look like the noob is at fault.
In the end, the best way to deal with people like him is to simply not give them your business, just like you would do if you were treated that way in any other business transaction. In my case, it cost him the sale of 7 new watches in less than 2 months and will continue to cost him each time I buy a watch.
I'm happy to say that I have not been treated that way by anyone else on here who I have interacted with and there have been several.
I also received a very abrupt and condescending reply to my first email to him and I posted about it on here a month or so ago. Of course, all of his supporters chime in and try to make it look like the noob is at fault.
In the end, the best way to deal with people like him is to simply not give them your business, just like you would do if you were treated that way in any other business transaction. In my case, it cost him the sale of 7 new watches in less than 2 months and will continue to cost him each time I buy a watch.
I'm happy to say that I have not been treated that way by anyone else on here who I have interacted with and there have been several.
Dude: The Dude needs to knock back a few Caucasians and come back when you have a bit better outlook. This is a cool forum for adults that like watches. It's not a place for flame-outs. You'll lose.
Actually, if you got to know Robert and how he works, you would be singing a different song right now. The reality is every time you buy a watch from someone else it probably costs you money.
That being said, I buy from him and I buy from others even when I know it costs me more. Sometimes better service and immediate shipping is worth a little more. Sometimes best price, if your not in a rush, is worth more. But I can assure you if you deal with Robert in a friendly and professional manner he will ALWAYS do the same back with you.
i think robert and d4me hit the nail on the head,if they recieve countless pm's and emails asking how big the 40mm sub is etc.you'd probably get the same abrupt answer off the other dealers if their english was better.
just because your a noob to rep forums shouldnt have anything to do with using your common sense when it comes to doing a bit of research.
robert IS an excellent dealer for noobs,as is d4me from what ive read.theyre NOT good dealers for ANYONE whos going to start asking silly questions or who want a penpal until their watch arrives.
just because your a noob to rep forums shouldnt have anything to do with using your common sense when it comes to doing a bit of research.
robert IS an excellent dealer for noobs,as is d4me from what ive read.theyre NOT good dealers for ANYONE whos going to start asking silly questions or who want a penpal until their watch arrives.
I'm very glad to hear that you had such a possitive experience with Robert KBH, but I can "assure you" that my email to Robert was "friendly and professional." The facts simply don't support your belief that he "always" deals "in a friendly and professional manner." It was his response that was unfriendly and unprofessional, but if you prefer to believe that he can do no wrong that is up to you.
Its so complicated, becouse as a Noob, we want the best watch at lowest price, and also we want it today.
As dealers they want fast and easy business. But dealing with noobs make your business grow.
So dealers, cut some slack to noobs..
And noobs, dont be so as******, and read a lot. You noobs are lucky enough of found RWI. So read, ask to the other member, use the chat, flame free zone......AND BE PATIENT..
Good luck.
As dealers they want fast and easy business. But dealing with noobs make your business grow.
So dealers, cut some slack to noobs..
And noobs, dont be so as******, and read a lot. You noobs are lucky enough of found RWI. So read, ask to the other member, use the chat, flame free zone......AND BE PATIENT..
Good luck.
Please don't take this as criticism of anyone here, but my experience has been, in general, that those who have problems with Robert are often those with whom he would regret dealing with in the first place. I've been the intermediary on several of these squabbles (I'm admin over at RWG1.1) and I've never yet seen a situation where Robert has been at fault in terms of customer service (believe me, my first reaction is ALWAYS to take the buyers's side, but that's the way it has gone). It's almost invariably been simple misunderstandings, miscommunication or the buyer being impatient.
What you do have to realise is that Robert is not there to hold your hand - he is there to supply good watches at a great price to people who know what they want. If you don't know exactly what you want, then for God's sake, find out BEFORE you order! He is not there to do your research for you, answer silly questions that could have easily been answered with a little work on your own, or to play politician. At those prices he really can't afford the overhead. Yes, he can sometimes be rather caustic (I don't blame him - I've seen some of the nonsense he has to deal with) - but he's as honest as the day is long and will give you a straight answer to a straight question - he will also go out of his way to help you if you have a genuine problem with a purchase.
If the above makes you nervous - buy from someone else - you're not exactly short of options. Robert isn't perfect, but he's still one of the best dealers on the boards.
D4M nailed it. As usual.
What you do have to realise is that Robert is not there to hold your hand - he is there to supply good watches at a great price to people who know what they want. If you don't know exactly what you want, then for God's sake, find out BEFORE you order! He is not there to do your research for you, answer silly questions that could have easily been answered with a little work on your own, or to play politician. At those prices he really can't afford the overhead. Yes, he can sometimes be rather caustic (I don't blame him - I've seen some of the nonsense he has to deal with) - but he's as honest as the day is long and will give you a straight answer to a straight question - he will also go out of his way to help you if you have a genuine problem with a purchase.
If the above makes you nervous - buy from someone else - you're not exactly short of options. Robert isn't perfect, but he's still one of the best dealers on the boards.
D4M nailed it. As usual.
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