-
Tired of adverts on RWI? - Subscribe by clicking HERE and PMing Trailboss for instructions and they will magically go away!
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
Opion on dealing with a TD for faulty watches
- Thread starter brandan_20
- Start date
So back to the pertinent subject: Wiz - what do you think he should do with the watches?
IMO, 1 bad watch you just bite the bullet and get it fixed. But 2-out-of-2 bad from the dealer? I say ship them back and make the dealer take responsibility. Because we don't know what exactly is wrong with them. How do we know they can even be repaired? The OP may decide to pay another $100 per watch for a full service and repair only to be told that one or both will need a new movement. Now he's out the cost of the service, the cost of a new movement, and the cost to replace the movement -- x2.
In short, an unknown problem on 2 brand new watches could get very expensive. I say ship them back and let the dealer make it right. Then if the watches run right for a year or two and THEN start having issues, at least you know you probably have a solid movement worth investing in a service.
IMO, 1 bad watch you just bite the bullet and get it fixed. But 2-out-of-2 bad from the dealer? I say ship them back and make the dealer take responsibility. Because we don't know what exactly is wrong with them. How do we know they can even be repaired? The OP may decide to pay another $100 per watch for a full service and repair only to be told that one or both will need a new movement. Now he's out the cost of the service, the cost of a new movement, and the cost to replace the movement -- x2.
In short, an unknown problem on 2 brand new watches could get very expensive. I say ship them back and let the dealer make it right. Then if the watches run right for a year or two and THEN start having issues, at least you know you probably have a solid movement worth investing in a service.
- 19/10/11
- 396
- 30
- 28
The first 2 pics are of the Breitling Abyss that is suppose to be the Swiss Sellita, the last 2 pics are of the Omega PloProf with is suppose to be a Swiss ETA.
Wiz, do you want me to post more pic of the movements to give you a better look?
Did i get ripped off and get Asian movements instead of the "swiss" ones?
Wiz, do you want me to post more pic of the movements to give you a better look?
Did i get ripped off and get Asian movements instead of the "swiss" ones?
I can't answer for him, but yes it looks like a ETA copy. This is common practice as they rely on the fact that you won't know the diffrence and even if you do the dealer will say sorry and offer you a discount on your next order or a small refund for the mistake.
I would ask for the diffrence in price based on the dealers selling price of ETA vs. ETA copy. Whos your dealer??
Oh yea both are broken, I forgot that. I would send both back and ask for full refund. I have a feeling I know which dealer, but please inform us.
I would ask for the diffrence in price based on the dealers selling price of ETA vs. ETA copy. Whos your dealer??
Oh yea both are broken, I forgot that. I would send both back and ask for full refund. I have a feeling I know which dealer, but please inform us.
- 19/10/11
- 396
- 30
- 28
This was my first order from PureTime, I've got multiple reps before but through an other TD and i was looking to try Puretime out.
This was my first order from PureTime, I've got multiple reps before but through an other TD and i was looking to try Puretime out.
Yea thats what I figured. Let me ask you this. If I understand the watches arrived defective right??
If they did I would ask for full refund, you should not need to have two new watches repaired, thats BS, either send new working watches or refund. I would want the refund based on the fact both watches don't work and one has a wrong movement in it.
- 19/10/11
- 396
- 30
- 28
Just to confirm which movements apears to be the correct "swiss" movement, the Breitling Abyss or the Omega PloProf? And yes i received watches this Monday, the Breitling Abyss had a date wheel that was not working right from the start. As for the Omega, when i went to adjust the time it was very jumpy and not smooth at all. I have other Swiss ETA movements and they are night and day to how this one moves.
As for the other 2 watches i got, one was a Sub also with the swiss ETA upgraded movement. Looks like it should confirm its actually the Swiss ETA version. The other was a 7750 chrono that is so far working great.
I will contact Francis and let him know they might have accidentally sent me the wrong movement. So far they been good to deal with and he has already sent me the return info if i want to send the watches in for repair.
As for the other 2 watches i got, one was a Sub also with the swiss ETA upgraded movement. Looks like it should confirm its actually the Swiss ETA version. The other was a 7750 chrono that is so far working great.
I will contact Francis and let him know they might have accidentally sent me the wrong movement. So far they been good to deal with and he has already sent me the return info if i want to send the watches in for repair.
Goonx is arguing the correct idea in a slightly misguided application.
The reason the rep forums generally suggest to stay away from buying "Swiss" is exactly the example above. The TD sells you a "Swiss", you pay big money for it, then you receive a package from China with a clone movement. This is what happened to the OP.
So it's not so much that the verified Swiss movements are crap, as it is that we don't always get what we pay for, and in their defense it's not uncommon that the TD's often can't tell the difference between Swiss and clone.
So the logic we see over and over again on the rep boards is....
"Don't waste money on a Swiss movement in a watch that's a rep anyway, especially when you might not get what you pay for."
Generally, we all agree that Swiss/ETA is preferred and the much better movement, but there is a legitimate argument to avoid Swiss with regards to reps.
Back onto the topic.....
I'd raise hell that I didn't get a Swiss movement after paying for it, and I'd probably get the forum Mods involved. That "Swiss" watch, I'd ship back and request QC pics of the replacement watch, caseback open, with movement pics. The others I'd have repaired locally. I'm not big on shipping a watch back to China for repair. I did it twice, and both times it took months, not weeks and what I got back wasn't that great. I ended up servicing the watches anyway.
The reason the rep forums generally suggest to stay away from buying "Swiss" is exactly the example above. The TD sells you a "Swiss", you pay big money for it, then you receive a package from China with a clone movement. This is what happened to the OP.
So it's not so much that the verified Swiss movements are crap, as it is that we don't always get what we pay for, and in their defense it's not uncommon that the TD's often can't tell the difference between Swiss and clone.
So the logic we see over and over again on the rep boards is....
"Don't waste money on a Swiss movement in a watch that's a rep anyway, especially when you might not get what you pay for."
Generally, we all agree that Swiss/ETA is preferred and the much better movement, but there is a legitimate argument to avoid Swiss with regards to reps.
Back onto the topic.....
I'd raise hell that I didn't get a Swiss movement after paying for it, and I'd probably get the forum Mods involved. That "Swiss" watch, I'd ship back and request QC pics of the replacement watch, caseback open, with movement pics. The others I'd have repaired locally. I'm not big on shipping a watch back to China for repair. I did it twice, and both times it took months, not weeks and what I got back wasn't that great. I ended up servicing the watches anyway.
- 19/10/11
- 396
- 30
- 28
So the breitling Abyss is a asian clone but the Omea PloProf is actually the Swiss ETA. Ok, i will let puretime know.
So back to the pertinent subject: Wiz - what do you think he should do with the watches?
IMO, 1 bad watch you just bite the bullet and get it fixed. But 2-out-of-2 bad from the dealer? I say ship them back and make the dealer take responsibility. Because we don't know what exactly is wrong with them. How do we know they can even be repaired? The OP may decide to pay another $100 per watch for a full service and repair only to be told that one or both will need a new movement. Now he's out the cost of the service, the cost of a new movement, and the cost to replace the movement -- x2.
In short, an unknown problem on 2 brand new watches could get very expensive. I say ship them back and let the dealer make it right. Then if the watches run right for a year or two and THEN start having issues, at least you know you probably have a solid movement worth investing in a service.
+1
Sending the watches back is the better option imo.
Goonx is arguing the correct idea in a slightly misguided application.
The reason the rep forums generally suggest to stay away from buying "Swiss" is exactly the example above. The TD sells you a "Swiss", you pay big money for it, then you receive a package from China with a clone movement. This is what happened to the OP.
So it's not so much that the verified Swiss movements are crap, as it is that we don't always get what we pay for, and in their defense it's not uncommon that the TD's often can't tell the difference between Swiss and clone.
So the logic we see over and over again on the rep boards is....
"Don't waste money on a Swiss movement in a watch that's a rep anyway, especially when you might not get what you pay for."
Generally, we all agree that Swiss/ETA is preferred and the much better movement, but there is a legitimate argument to avoid Swiss with regards to reps.
Back onto the topic.....
I'd raise hell that I didn't get a Swiss movement after paying for it, and I'd probably get the forum Mods involved. That "Swiss" watch, I'd ship back and request QC pics of the replacement watch, caseback open, with movement pics. The others I'd have repaired locally. I'm not big on shipping a watch back to China for repair. I did it twice, and both times it took months, not weeks and what I got back wasn't that great. I ended up servicing the watches anyway.
I never recieved a clone after ordering a Swiss. As we usually say, choose your dealer, then choose your watch.
Whao, you do know everything, don't you!? :biglaugh:
Mate, you obviously have no f'king idea what you're talking about, so make yourself a favour and do some more researches. You can't imagine how huge is the part of the picture you're missing...
I'm out, I have no interest in explaining why to someone who think he knows everything.
LOL... I don't know the f'k I'm talking about. Sum1 here obviously has a big ego here and don't know their place. Let's identify who you are in this chain of the rep world. A watch smith. Let me draw out a diagram for you to make sure you understand.
.................QC1.......QC2
Rep factory -> dealer -> customer -> watch smith.
Funny thing, I wasn't going to go this far but your comments are just too provocative. You base all your "omg rep factory Swiss nowadays are awesome!!" perspective based on the number of reps you've serviced. You claim only 1 is a refurbished movement.
Let's see the flaw here. From the diagram I drew above you can see before the watches reach you for repair/servicing there's usually two Quality control checks.
The first is the dealer. If the "Swiss" movement arrived dead, they can't sell it to the customer. Depending on how good the dealer is, they may open the movement and personally check if the "Swiss" movement is good or really swiss at all.
The second is the customer. This thread is the prime example of the second QC. The watches arrive and the customer checks them. So, here most of the bad lemons are found. Dead watches and bad movement. Most of the time and as you suggested, they will send the crap back to the dealer. They never reach you. Most ppl here aren't going to take the watch straight to a WS when a watch arrives faulty or crappy.
Now let me intro you to something called sampling bias. You are the last person to see the watches. Ppl take their watches in for a service and you get the cream of the crop Swiss rep movements. They been running, the customers are happy with them enough to have them worked on.
So really when you tell ppl to buy rep Swiss movements, your experience is limited. The only experience you can really say is legit to the customers is your own Swiss movement purchases. If they've been great, good for you but as others have shown here, they haven't been lucky.
So there you have it simple. You can have your own speculations and I have mine. So no, I'm not spreading "false claims" and screwing ppl over by telling them Swiss is usually a gimmick and the movements are "iffy".
Unless you're the rep factory manager and can tell me exactly what Swiss movements they are putting into reps or a TD that keeps a good statistic on how many Swiss movements gets returned by customer, your points are all speculation and your guess is as good as mine.
And no, you're the one who started this all by saying "you're wrong, i'm right.". There's a little of an oxymoron statement right there claiming i said i know everything. I never said that and i admit there's a lot i don't know about the rep world. I have no contacts with rep factories so i will never know where these swiss movements are made.
Goonx is arguing the correct idea in a slightly misguided application.
The reason the rep forums generally suggest to stay away from buying "Swiss" is exactly the example above. The TD sells you a "Swiss", you pay big money for it, then you receive a package from China with a clone movement. This is what happened to the OP.
So it's not so much that the verified Swiss movements are crap, as it is that we don't always get what we pay for, and in their defense it's not uncommon that the TD's often can't tell the difference between Swiss and clone.
So the logic we see over and over again on the rep boards is....
"Don't waste money on a Swiss movement in a watch that's a rep anyway, especially when you might not get what you pay for."
Generally, we all agree that Swiss/ETA is preferred and the much better movement, but there is a legitimate argument to avoid Swiss with regards to reps.
Back onto the topic.....
I'd raise hell that I didn't get a Swiss movement after paying for it, and I'd probably get the forum Mods involved. That "Swiss" watch, I'd ship back and request QC pics of the replacement watch, caseback open, with movement pics. The others I'd have repaired locally. I'm not big on shipping a watch back to China for repair. I did it twice, and both times it took months, not weeks and what I got back wasn't that great. I ended up servicing the watches anyway.
Thank you, someone understands and has logic here.
LOL... I don't know the f'k I'm talking about. Sum1 here obviously has a big ego here and don't know their place. Let's identify who you are in this chain of the rep world. A watch smith. Let me draw out a diagram for you to make sure you understand.
.................QC1.......QC2
Rep factory -> dealer -> customer -> watch smith.
Funny thing, I wasn't going to go this far but your comments are just too provocative. You base all your "omg rep factory Swiss nowadays are awesome!!" perspective based on the number if reps you've serviced. You claim only 1 is a refurbished movement.
Let's see the flaw here. From the diagram I drew above you can see before the watches reach you for repair/servicing there's usually two Quality control checks.
The first is the dealer. If the "Swiss" movement arrived dead, they can't sell it to the customer. Depending on how good the dealer is, they may open the movement and personally check if the "Swiss" movement is good or really swiss at all.
The second is the customer. This thread is the prime example of the second QC. The watches arrive and the customer checks them. So, here most of the bad lemons are found. Dead watches and bad movement. Most of the time and as you suggested, they will send the crap back to the dealer. They never reach you. Most ppl here aren't going to take the watch straight to a WS when a watch arrives faulty or crappy.
Now let me intro you to something called sampling bias. You are the last person to see the watches. Ppl take their watches in for a service and you get the cream of the crop Swiss rep movements. They been running, the customers are happy with them enough to have them worked on.
So really when you tell ppl to buy rep Swiss movements, you're experience doesn't apply. The only experience you can really say is legit to the customers is your own Swiss movement purchases. If they've been great, good for you but as others as shown here, they haven't been lucky.
So there you have it simple. You can have your owns and I have mine. So no, I'm nit screwing ppl over by telling them Swiss is usually a gimmick and the movements are "iffy".
Unless you're the rep factory manager and can tell me exactly what Swiss movements they are putting into reps or a TD that keeps a good statistic on how many Swiss movements gets returned by customer, your points are all speculation and your guess is as good as mine.
Thank you, someone understands and has logic here.
Thanks master for letting us little people enjoy your knowledge! We truly are blessed!
:biglaugh:
Seriously, stop it mate, it's starting to get embarrasing.
Thanks master for letting us little people enjoy your knowledge! We truly are blessed!
:biglaugh:
Seriously, stop it mate, it's starting to get embarrasing.
funny, you said choose your dealer carefully earlier ... puretime is one of the most popular and well respected dealer. are you saying he's a scammer by putting all these clone ETAs in?!?! Should everyone who orders from PT expect a real Swiss or a clone swiss? tell me sir.
Oh btw, i never said Swiss movements are crap. I said REP factory placed swiss movements can be crap. Gen Swiss vs. Asian... PFFT, even a 10 year old can tell you Swiss is better. they even make the best chocolates.
funny, you said choose your dealer carefully earlier ... puretime is one of the most popular and well respected dealer. are you saying he's a scammer by putting all these clone ETAs in?!?! Should everyone who orders from PT be expect a real Swiss or a clone swiss? tell me sir.
Mate, this is getting ridiculous.
Please trust me when I say you're missing a VERY important part of the picture. We discussed it recently in the French corner, and I would have gladly discussed it again here if it wasn't for the attitude.
Stay with your certitudes, it's no big deal. Just please avoid spreading things that you're not sure are true (since you obviously won't admit they're false).
Can we move on now?
Mate, this is getting ridiculous.
Please trust me when I say you're missing a VERY important part of the picture. We discussed it recently in the French corner, and I would have gladly discussed it again here if it wasn't for the attitude.
Stay with your certitudes, it's no big deal. Just please avoid spreading things that you're not sure are true (since you obviously won't admit they're false).
Can we move on now?
Sure, mate. You've been the throwing all the fine mockery comments. Now that you have nothing else to say you're like it's ridiculous. You just keep saying I'm missing a piece. So you know for a fact where these movements come from, how many bad lemons gets returned? If not you're missing just as big of a piece
Sure, mate. You've been the throwing all the fine mockery comments. Now that you have nothing else to say you're like it's ridiculous. You just keep saying I'm missing a piece. So you know for a fact where these movements come from, how many bad lemons gets returned? If not you're missing just as big of a piece
As a matter of fact, I do.
Moving on?
As a matter of fact, I do.
Moving on?
O really, let's hear the secret origins of these reps. I'm sure the op wants to know how a clone eta got in there.
:stir:
What?? Something you don't know?? Now that's a first!
Sorry, couldn't resist. Really moving on this time.
O really, let's hear the secret origins of these reps. I'm sure the op wants to know how a clone eta got in there.
What?? Something you don't know?? Now that's a first!
Sorry, couldn't resist. Really moving on this time.