you were probably told this because it is not lucrative for them to deal with this kind of pickiness. Maybe you should give it a try... Come on it is "handmade" - even the gen
I've been buying reps for quite a while and can recognize what's reasonable and what isn't - straight, aligned indices are not too much to ask for
In any case, if you look through this thread there are very few reps for which this is not an issue