Where is my watch? [Thanks HONT. Watch replaced!]

[Spboudart]

Here is the story?

As many of us here end up doing I'm doing my purchases from HONT, Communications are prompt, he's got some of the best prices and deliveries are fast....
Anyway, there's plenty reasons to buy from the guy!

So for my last watch, I went back to him and after 2 days I got the tracking number.
All is being fine until last week as everytime I check EMS for tracking I get the same informations:

? Your item was released from Customs(FRENCH REPUBLIC ROISSY CHRON) at 2009-06-08 16:17:00

Timing Site Status
? 2009-06-05 15:07:00 City of Guangzhou Posting
? 2009-06-05 15:14:00 City of Guangzhou Despatch from Sorting Center
? 2009-06-05 18:35:00 GUANGZHOU Arrival at Sorting Center
? 2009-06-06 10:52:00 GUANGZHOU Despatch from Sorting Center
? 2009-06-08 13:58:00 FRENCH REPUBLIC ROISSY CHRON Arrival at Sorting Center
? 2009-06-08 14:03:00 FRENCH REPUBLIC ROISSY CHRON Handed over to Customs
? 2009-06-08 16:17:00 FRENCH REPUBLIC ROISSY CHRON Released from Customs


Basically, my package was released from customs 9 days ago, it's within my country and there's no reason for it not to be at my home.
Except, maybe if it got lost or stolen!

I haven't send a mail to Hont yet to let him know about the situation.
When package are sent by EMS are they insured?
Does Hont subscribe to additionnal insurance?
What should I do? Wait another few days or contact him?




?

 

[rooster133]

Re: Where is my watch? Did it ever happen to anyone?

I have had something similar happen to me in the past. Usually if you just wait patiently it finally turns up. There are so many reasons why a parcel can be delayed. Give it a little more time.

 

[Spboudart]

Re: Where is my watch? Did it ever happen to anyone?

I have had something similar happen to me in the past. Usually if you just wait patiently it finally turns up. There are so many reasons why a parcel can be delayed. Give it a little more time.

That's why I haven't contacted Hont yet, I would think the guy is busy!
But How long would you wait before taking any actions?
I know the game and I'm not afraid to wait another month!

 

[guanaco]

Re: Where is my watch? Did it ever happen to anyone?

One package I got from another dealer took 20 days to get out of customs, why? No idea. However, contact Hont and advice him of the situation so that there is a record of that.

 

[pcsam]

Re: Where is my watch? Did it ever happen to anyone?

hopefully you get it mate ,but it could also be theft from the system :shock: it happens a lot in the UK .
theft from he postal system is bad but it happens :!:

did you get your address right (pcsam runs away and hides :mrgreen: )

 

[midasmook]

Re: Where is my watch? Did it ever happen to anyone?

hopefully you get it mate ,but it could also be theft from the system :shock: it happens a lot in the UK .
theft from he postal system is bad but it happens :!:

did you get your address right (pcsam runs away and hides :mrgreen: )

I have never had anything stolen in the system as you put it and i've ordered plenty of stuff here in the U.K. I haven't heard anyone else in the U.K. complain about thefts either. Has it happened to you?

 

[Spboudart]

Re: Where is my watch? Did it ever happen to anyone?

hopefully you get it mate ,but it could also be theft from the system :shock: it happens a lot in the UK .
theft from he postal system is bad but it happens :!:

did you get your address right (pcsam runs away and hides :mrgreen: )

I have never had anything stolen in the system as you put it and i've ordered plenty of stuff here in the U.K. I haven't heard anyone else in the U.K. complain about thefts either. Has it happened to you?

Idiomea has open a thread about that:
http://forum.replica-watch.info/phpBB3/viewtopic.php?f=1&t=54157
2 week ago a french mail man got caught opening a package and when the police got to his home they've found thousand of opened packages.

Anyway, most postal service offer insurance, and that's beacause a lot of parcel are being stolen (I beleive that in France it is close to 1%)

 

[midasmook]

Re: Where is my watch? Did it ever happen to anyone?

Not being flippant but the U.K. is not in France.

 

[BlueRod37]

Re: Where is my watch? Did it ever happen to anyone?

hi Boudart
i was going to put the link to the thread about the post officer, but you did ....


about the insurrance i doubt hont said that the package was more than 40$ so even if he has taken one, you/he won't get more than 40$

wait and see

i'll pray for the watch ....

hope she will find the righ way to your place.

keep us informed, tiens nous au jus....

Guillaume

 

[pcsam]

Re: Where is my watch? Did it ever happen to anyone?

I have stuff go missing and never seen again a few times in the UK :shock:

not any watches mostly computer chips hard drives network gear ..theft in the postal system is bad in the UK and i bet it bad worldwide :?:

I hope you get your watch mate ,,,,,,,,, i have had stuff delivered months after expected delivery date ( amazon.uk :roll: )

 

[morgi27]

Re: Where is my watch? Did it ever happen to anyone?

my watch was in customs in the uk for about 3 days and then when it was released,it was delivered the very next day,but i have also had watches take longer,just the way it is sometimes,maybe give it a few more days and hopefully it will turn up for you

Morgi27

 

[Spboudart]

Re: Where is my watch? Did it ever happen to anyone?

One package I got from another dealer took 20 days to get out of customs, why? No idea. However, contact Hont and advice him of the situation so that there is a record of that.

Just did!
He's surprised that the watch left customs such a long time ago and hasn't showed up!

 

[MEYER8888]

Re: Where is my watch? Did it ever happen to anyone?

hello
the watch muss be deliver by " chronopost", did you call them?? i think a guy from chronopost take it to you, because the custom release it. you muss make a reclamation. they will find it

 

[Spboudart]

Re: Where is my watch? Did it ever happen to anyone?

hello
the watch muss be deliver by " chronopost", did you call them?? i think a guy from chronopost take it to you, because the custom release it. you muss make a reclamation. they will find it

Will do tomorrow, Hont is trying to get infos from EMS!

 

[Pix]

Re: Where is my watch? Did it ever happen to anyone?

Sure, if it's released from customs, it's in the hands of the "special French Post Section", the top of the top : Chronopost :mrgreen:
I would indeed just call them and ask them where my parcel his. There's no more issue with the content.

 

[MEYER8888]

Re: Where is my watch? Did it ever happen to anyone?

when he saw what the goods come from china and what s a contrefait object, he mean what you not reclam it, and take it, like PIX say, french post are really the top of... robber, take your number, and call!

 

[Spboudart]

Re: Where is my watch? Did it ever happen to anyone?

UPDATE:

No the 18th, I got hold of someone at 'Chronopost' who told me they'll be doing some research to find my parcel and they would call me back.
Without any call from them I called back today and was told that the search could take 15 days, if after that period my parcel hasn't been found then it would be consider lost, and the sender will be able to get is money from insurance.
Those 15 days started at the date I made my first call, so I have to wait until june 3rd!
I have no idea how much Hont has insured the parcel for.

 

[Spboudart]

Re: Where is my watch? Did it ever happen to anyone?

UPDATE:

Got a call from Chronopost today, research for my parcel has been done thoughout the whole country and there's no sign of the damn package.
People at Chronopost told me that it most likely went back to China and to the sender.
Just mailed Hont to ask him to check from EMS.
Hope future news will be good!

 

[Yannou]

Re: Where is my watch? Did it ever happen to anyone?

too bad..

and I just have done an order from Hont today...hope that I will not have this kind of issues... :wink:

 

[Spboudart]

Re: Where is my watch? Did it ever happen to anyone?

too bad..

and I just have done an order from Hont today...hope that I will not have this kind of issues... :wink:

T'inquietes pas le Louchebem!
All my other order went fine with Hont.