Warning - Victorinox does stand behind warranty

[melswatch]

I recently purchased a Dive Master 500 241428 from the now closed Cladmen.com which was founded by Esquire magazine in collaboration with JCPenny.
I personally opened the factory sealed box, unscrewed the crown, set the time and screwed down the crown. However, the second hand never start ticking and the minute hand continued to rotate with every turn of the crown.
No big dig deal I thought, must be a bad movement/broken stem/etc. so I'll just send to their corporate repair office in Monroe, CT and be all set. But instead I was provided a repair estimate for $75 on a 100% new still tagged watched!!!

To make the situation even more insulting, I found an entire replacement movement for my "$450" watches costs just $21.50! - http://www.esslinger.com/harley-ronda-hq715-5-xxhcp-quartz-watch-movement.aspx

 

[Wacker23]

Lol buy a rep.

 

[melswatch]

Lol buy a rep.

I know right...I actually bought it to flip at a profit (didn't say I paid $450 for it) to buy more reps...:maty:

 

[Robt]

reps ftw!

 

[revhrd]

No way reps suck buy invicta the finest swiss watch ever made :lolcina:

So much for gen warranty and customer support.

 

[trailboss99]

You will more than likely find that Cladmen.com was not in fact an AD and it was a grey market watch. Victorinox are in fact great with warranty in my experience.

Oh, and most quartz MVTs cost 20-30 bux.

 

[sub4me]

You will more than likely find that Cladmen.com was not in fact an AD and it was a grey market watch. Victorinox are in fact great with warranty in my experience.

Oh, and most quartz MVTs cost 20-30 bux.

Yep, if you bought through a legit source you would have had a full warranty.

 

[revhrd]

yeah a lot of people do not realize that buying from certain places on the net is not an actual AD and no warranty because it is grey market hence the "lower" cost.