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Trustytime

pistebasher

I'm Pretty Popular
Supporter
Certified
13/6/20
1,699
1,341
113
UK
Hi no when I ask for a refund he hasn't yet received the watch from the factory. And it was him that ask if I wanted a different watch instead of a refund. So now I have emailed me back asking to change for the no date.

The moment you order, usually the same day, TD will pay the factory and order the watch. China is big so next day delivery isn't necessarily a guarantee. Factories might also take a day or two to process the order. The fact remains that it's entirely likely the money you sent to Andrew has already left his account on the way to the factory. As has already been made clear this isn't Amazon, and your statutory rights are irrelevant.
 

kavorca1

cosa nostra for life.
Supporter
12/5/20
2,512
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SoCal
Hi no when I ask for a refund he hasn't yet received the watch from the factory..

so you know this for a fact? Point is, there is a process that is obviously beyond your ability to comprehend that involves alot of different people to make these watches. So you can't say "Andrew" knew this or that. this isn't Amazon so if the TD says there is a re stocking fee... So be it...if you don't like it, buy a gen from an AD. Andrew isn't wrong here, You Are!
 

J84

Getting To Know The Place
2/8/20
70
16
0
I have accepted the original watch. Thread closed. Can a mod delete/closed this thread?
 
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