Trustytime first order poor experience

[Radirka]

Communication is the key, as long as I am being told what is going on at a consistent rate then I will go along with whatever the TD is telling me is happening, but once comms starts to go haywire then I have a problem.

That's a cultural difference issue. I don't know where you are from, but obviously not from China. They will not send you "empty notifications" at a consistent rate just because you're used to get notified of "no news". They took your order, they will tell you as soon as they have something to tell and all the "empty communication" their way only slows the process.

 

[aksingh]

That's a cultural difference issue. I don't know where you are from, but obviously not from China. They will not send you "empty notifications" at a consistent rate just because you're used to get notified of "no news". They took your order, they will tell you as soon as they have something to tell and all the "empty communication" their way only slows the process.

By consistent I meant in responding to my messages, when that starts to change then I have a problem.

 

[And1_12]

I don’t care what other members will say but I will never ever order anything via Trusty again!!! Almost 2 months and I am still waiting … (CH holidays included)

 

[Karbon74]

I don’t care what other members will say but I will never ever order anything via Trusty again!!! Almost 2 months and I am still waiting … (CH holidays included)

noone asked in the thread, so I do now

what url and email did you order from?

 

[NotDarkLight93]

noone asked in the thread, so I do now

what url and email did you order from?

I for sure ordered from the legit site and I’m also at 1+ month with no QC pics.

 

[Karbon74]

i am sure you are sure
please post the link and email so WE are sure

 

[hofbrau]

I for sure ordered from the legit site and I’m also at 1+ month with no QC pics.

I don’t care what other members will say but I will never ever order anything via Trusty again!!! Almost 2 months and I am still waiting … (CH holidays included)

i ordered also the 2nd time at trusty, was waiting 2 weeks for QC, asked carefully for a update, andrew answered:
GMF factory was raided... i cancelled the order, ordered at ctime: next day QC pictures

 

[NJHC]

Am I the only one who is waiting for QC almost 3 weeks ?!
Never had such an experience with a dealer! Normally 5-10 days…
Even if I ask for an update … they mix things up and come up with excuses!

I have dealt with this company several times over the course of several years and depending on what’s going on in the world could take two weeks could take four, but I have always been pleasantly surprised with the results in the end.

 

[tkingjr]

Buying an illegal counterfeit watch is not like Amazon. Lucy has been my TD for years. I know the wait is long, but her pursuit of perfection is why I use her. I never recommend Lucy to new users. They want the watch fast. If you think the wait is long, wait till you buy during Chinese New Year.

You must wait for the next production run if the watch is out of stock. It will take months to receive your watch . This is all part of buying Reps.

 

[NotDarkLight93]

Buying an illegal counterfeit watch is not like Amazon. Lucy has been my TD for years. I know the wait is long, but her pursuit of perfection is why I use her. I never recommend Lucy to new users. They want the watch fast. If you think the wait is long, wait till you buy during Chinese New Year.

You must wait for the next production run if the watch is out of stock. It will take months to receive your watch . This is all part of buying Reps.

At this rate I’ll still be waiting for my watch until Chinese New Year xD

 

[TESLA760]

At this rate I’ll still be waiting for my watch until Chinese New Year xD

I've been waiting for 3 months

 

[Greeneyes88]

I've been waiting for 3 months

I’ve been waiting since the beginning of August, and still patiently waiting. I understand everyone’s pain however, the service you get from Lucy is definitely worth the wait. I’ve received watches from other TD’s yet they have dirty spots, cyclops is off the list goes on. With Lucy’s attention to detail she catches a good 80% of what other TD’s would let go through. I mean it’s hell of a lot easier for Lucy to ship as soon as she receives, however she strives to make you (us) the customer happy. Idk, just my POV & how I justify these long waits.
You also have to understand she’s not going to email you with the same news as she has told you already, so when wondering why she hasn’t emailed you back trust the process and believe, when she has news that’s worthy of sharing with you, she will. I hate the wait as much as the next person, however I really do appreciate those
3,4 & 5 extra steps Lucy takes to better the product before she ships. In the end that’s what’s she’s doing is putting in the leg work to better your Rep.

 

[NotDarkLight93]

I just asked Andrew for an update and he said BP has shut down to avoid raids which is what led to my delays...has anyone else heard anything about this/can confirm?

 

[Greeneyes88]

I just asked Andrew for an update and he said BP has shut down to avoid raids which is what led to my delays...has anyone else heard anything about this/can confirm?

I don’t know Andrew

I just asked Andrew for an update and he said BP has shut down to avoid raids which is what led to my delays...has anyone else heard anything about this/can confirm?

Im speaking of Lucy (Trustytime) don’t know of any Andrew’s that working with her, I've always known Lucy as a 1-women operation. If you sent payment to Lucy your money is safe, she’s a guaranteed bet. Might be 3 months late, but never- the-less she will 100% deliver.

 

[Yacht-Monster]

Am I the only one who is waiting for QC almost 3 weeks ?!
Never had such an experience with a dealer! Normally 5-10 days…
Even if I ask for an update … they mix things up and come up with excuses!

I've found Andrew to be the most active with replies and updates and have bought over 20 watches from him. He's even provided additional parts when the QC photos didn't pick up errors after the watch arrived. From what I've noticed is a few things.

- TDs liaise with the factory to get your watch. They're simply the middle man in all of this.
- QC pictures aren't taken by the TD, there's a large watch market in southern China where most of the industry is located and is very active at night. In most cases they don't hold your watch or even send it off, that's all done by other people. Hence, the delay in new QC pics. They facilitate all those moving parts (pun intended) of the dodgy fake industry so we can get the product.
- A TD won't likely stooge one customer as they value the sales they get from here on RWI.
- Last but most important, many think that westerners are the big clients in the fake watch industry which is incorrect. I worked over there for extended periods and the fake markets exist to satisfy the Chinese populations obsession with status, which given the average wage is unachievable for most. We're a very small part of the market when it comes to fake watches, clothes etc.

Not meaning to be condescending, but Andrew is a good TD and the delays you're experiencing aren't likely due to his inactivity.

 

[Yacht-Monster]

I don’t know Andrew

Im speaking of Lucy (Trustytime) don’t know of any Andrew’s that working with her, I've always known Lucy as a 1-women operation. If you sent payment to Lucy your money is safe, she’s a guaranteed bet. Might be 3 months late, but never- the-less she will 100% deliver.

Are you sure you're dealing with the legit Trustrytime website? Lucy is a name associated with Jtime and Trusty is a one man operation run by Andrew. He's even been interviewed on a lesser quality rep watch forum. There's a lot of scam sites out there so I'm curious about the url you're ordering from.

 

[NotDarkLight93]

I don’t know Andrew

Im speaking of Lucy (Trustytime) don’t know of any Andrew’s that working with her, I've always known Lucy as a 1-women operation. If you sent payment to Lucy your money is safe, she’s a guaranteed bet. Might be 3 months late, but never- the-less she will 100% deliver.

Lucy is with true time

 

[kmmacker]

Buying an illegal counterfeit watch is not like Amazon. Lucy has been my TD for years. I know the wait is long, but her pursuit of perfection is why I use her. I never recommend Lucy to new users. They want the watch fast. If you think the wait is long, wait till you buy during Chinese New Year.

You must wait for the next production run if the watch is out of stock. It will take months to receive your watch . This is all part of buying Reps.

Thinking it will be Chinese New year by the time I get mine...2 months now and still waiting for QC. Good comms though. Repeatedly says he is waiting on the next delivery. ...oh well. I'm in for the long haul. Hope it's worth it?

 

[Yacht-Monster]

Thinking it will be Chinese New year by the time I get mine...2 months now and still waiting for QC. Good comms though. Repeatedly says he is waiting on the next delivery. ...oh well. I'm in for the long haul. Hope it's worth it?

What are you ordering? He told me that a Batman is 2-3 months. Some are more popular than others I guess.

 

[donkacper]

Are you sure you're dealing with the legit Trustrytime website? Lucy is a name associated with Jtime and Trusty is a one man operation run by Andrew. He's even been interviewed on a lesser quality rep watch forum. There's a lot of scam sites out there so I'm curious about the url you're ordering from.

You're just mixing everything up and creating even more confusion, get your facts straight please....