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Trustytime first order poor experience

And1_12

Getting To Know The Place
10/4/21
27
8
3
Am I the only one who is waiting for QC almost 3 weeks ?!
Never had such an experience with a dealer! Normally 5-10 days…
Even if I ask for an update … they mix things up and come up with excuses!
 
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kmmacker

Getting To Know The Place
22/8/23
58
38
18
I've been waiting for a month now...get good and prompt response from Andrew when I ask for update. At first I thought it was due to the watch I ordered (39.5mm Seamaster PO) But he has let me know there is a delay with VSF?

Dont know if thats the experience of other members purchasing through other TD?

Its frustrating I know...but what can you do? Im very new to this, and this is my first purchase ...but and a big but, Im fully aware that we in the hands of the watch factory Gods!...That is the very nature of this type of purchase and makes it stressful and exciting and partly why we are doing it? :cool::love:
 
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3rdpirate

Known Member
Certified
4/10/17
125
77
28
New York No GIF by Talk Stoop

You’ll get your watch. Your order won’t be backlogged and forgotten.

It’s a *poor experience* in the same sense as is planting a seed and waiting for the plant to grow.

You know it's happening, but you've got better things to do than sit there and stare at the soil and call it a *poor experience*.
 

SamB23

Getting To Know The Place
21/6/23
25
8
3
UK
I’ve had delays from VSF also but patience pays off, my watch in now in transit. Had to wait about a month but thats the game it seems.
 

And1_12

Getting To Know The Place
10/4/21
27
8
3
thx for your feedbacks.
So far I have had experiences with intime and puretime… this is new to me! Asking simple questions for instance for “additional” QC pics and it takes 7-10 days to get 2 additional pics (to double check the alignment of the dial markers)! Maybe I am not patient 🫣 however, I can just compare my experience with Trustytime with other TDs!
 
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BMW335ituner

Do not accept unsolicited offers
5/9/23
12
8
3
nashville tn
I just purchased my first order with Andrew @trustytime and he has updated me all along the way there was a delay with my ym with vr momovement somithing to do with china golden week holidays from oct 1-7.. I'm currently waiting on QC pics myself!
 

MaximillianGT

I'm Pretty Popular
Patron
Certified
5/6/23
2,767
5,101
113
49°50′34.8″N 9°54′07.4″E
Never get tired of these whining posts. I have a suggestion, call for a meeting of the Chinese SCNPC and urge them to cancel the Chinese National Day altogether with the Mid-autumn Festival holiday. That can save you great customers a week of whining waiting time.

Guys, the National Week is one of only three so-called "bank holidays" in China so people can go home to be with families. What do you want from them? Moreover, waiting for "almost 3 weeks" is not a single longest wait I've ever heard of in rep industry. Just be patient and wait, nothing you can do.
 

Reaps

Learning something new everyday....
25/9/22
6,315
17,403
113
39.5 planet Ocean vsf
Expected you probably will wait longer. 39.5 Planet Ocean VSF is very rare and I'm surprised they can even still get it for you. From my knowledge VSF doesnt even release this watch with it's bi monthly batches anymore.
 

kmmacker

Getting To Know The Place
22/8/23
58
38
18
Expected you probably will wait longer. 39.5 Planet Ocean VSF is very rare and I'm surprised they can even still get it for you. From my knowledge VSF doesnt even release this watch with it's bi monthly batches anymore.
Thanks for cheering me up 😄. I did say to Andrew if it was a problem with the watch model I would reconsider...but he just said it was VSF factory not sending the item. I have looked around the forum and other TD's don't seem to be getting this feedBack.

Just sucks the fun out of the purchase...bit bored by it all TBO
 

TESLA760

Time is Money $$
Patron
Certified
7/2/11
24,695
21,126
113
Socal Wine Country
Thanks for cheering me up 😄. I did say to Andrew if it was a problem with the watch model I would reconsider...but he just said it was VSF factory not sending the item. I have looked around the forum and other TD's don't seem to be getting this feedBack.

Just sucks the fun out of the purchase...bit bored by it all TBO
It's a watch purchase, not an amusement ride.
 

kmmacker

Getting To Know The Place
22/8/23
58
38
18
True that...but a purchase is supposed to increase endorphins and promote satisfaction...

...Unless you're a robot? 😂
 

aksingh

I'm Pretty Popular
7/3/10
1,198
529
113
Communication is the key, as long as I am being told what is going on at a consistent rate then I will go along with whatever the TD is telling me is happening, but once comms starts to go haywire then I have a problem.