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Stops working after 1-2 minutes - Datejust 28 Ladies SS WF

derjenigewelcher

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I think there is something wrong here:

First of all, as the mods said, it seems you just signed up to annoy people. We all know that when a dealer here is a Trusted Dealer it's for a reason.

JTime has helped me in several such cases.

You see, the QCs are done on-site after the watches are shipped/transported locally. This is the finest mechanics, shipping overseas or shipping internationally will cause several bumps, hits and other whirling around of the watch/package. Always.

It may well be that the hands rub against each other during this, or bend, whatever.

JTime has always given me 2 options; on the one hand sending it back to China, on the other hand having it repaired by a watchmaker, and partly paying for the repair. (I even did everything once, it was 50.-).

To send it back: Even if the RWI forum and the whole internet is full of it, advising against it and that in any case the packages will be caught by the Chinese import customs - I have sent reps to China so far, 3x. 100% of the watches arrived.

Personally, I rate the ability of an average RWI member to correctly fill out a CN22 form as low. That shouldn't sound aloof, but if they write suspiciously about the watch, it's clear that it won't make it.

So for me personally, I would send it back.

However, if you are a person who logs on to a forum and directly lashes out at the dealer before he has made any valuable contribution to the forum and subtly expects help, then I happily place you in the CN22 category that I spoke of and recommend one to go watchmaker.

I know, I know, your next question will be where is there a watchmaker in your area that works with reps because they don't want charges and want 10 years in prison :D
 
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eBoy

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@derjenigewelcher I think the RWI recommendation is directed at newbies and the less experienced. No doubt that an old veteran who knows what he's doing would have a significantly better, multiple-fold chance of returning a watch to the point of even reversing the failure / success ratio from 90 / 10 to 10 / 90. 😆 I fully agree.

But that's a just small "elite" among the 250k+ members...
 
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derjenigewelcher

Watch enthusiast
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@derjenigewelcher I think the RWI recommendation is directed at newbies and the less experienced. No doubt that an old veteran who knows what he's doing would have a significantly better, multiple-fold chance of returning a watch to the point of even reversing the failure / success ratio from 90 / 10 to 10 / 90. 😆 I fully agree.

But that's a just small "elite" among the 250k+ members...
Guess you may be partly right. (Of course I am NOT old!😂)
 

eBoy

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Guess you may be partly right. (Of course I am NOT old!😂)

Age is relative! 🤣
Shadow Box Punch GIF
 
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El3

Getting To Know The Place
22/6/23
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So would the lesson here be, always make sure to get a video during QC to make sure the watch is running properly BEFORE it is shipped out?

So if it arrives not running, we can verify it was damaged during shipping.

Noted* for my first purchase at least.
 
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Alekv

Do not accept unsolicited offers
23/7/23
8
2
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QC
You ordered June 18th.

Something went wrong...

You became an RWI member on July 24th to come here only to complain.

You are thus not eligible for RWI Admin assistance. To be eligible for RWI protection, you have to become a member before you order.

You are indeed on your own. Yes!

RWI Admin assistance ??

Posted this in case anyone had any idea or experience on why the watch was stopping and as a warning to others for non-existant JTime support.

Never asked for any assistance or support from anyone but the seller.

I have absolutely no idea why i am being attacked lol.
 

McDuck888

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@Alekv I was grateful that you'd posted. I got to see pics of a watch I never see ordered on RWI and was hoping to see some helpful replies. I hadn't known about Jtime's offers in terms of repair before reading your post. I'm gutted your watch isn't working as it should.
 

eBoy

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Never asked for any assistance or support from anyone but the seller.

No, when did I say you did? Show me the part where I said this... I just responded to your exclamation on RWI that you are on your own if something goes wrong with Jtime. So I simply pointed out that this is rather incorrect as far as RWI members are concerned. They are in fact NOT alone, as you yourself also won’t be from now on if you order with another dealer who has TD status here.

For any future order with one of our TDs, you are not on your own. I was assuming you'd be interested in knowing this...

I have absolutely no idea why i am being attacked lol.

If you feel that this was an attack, you couldn't have been on a lot of forums yet. 😂 Please elaborate on how and when I "attacked" you, so that I can improve my communication skills.

Maybe I'm missing something in the bigger picture here, because the only attack I see in this thread, in my opinion, is going against one of our TDs and against RWI, because you see, our TDs are thoroughly and strictly vetted in a quite long process before the Trusted status is awarded.

If you come here and accuse a TD of something unsubstantiated without any proof, you are also questioning RWI's ability and seriousness to vet their TDs, annoying, disrespecting and insulting everyone in the process. RWI takes a lot of pride in the relationship with the TDs and even more so, we take pride in relentlessly going after them if a user in good standing has a problem with a TD that they are not solving for them. That has happened literally thousands of times... But, like I said, nobody is eligible for that protection if they only sign up after the fact.

I would respectfully ask you to rethink your approach in addressing people and the way you communicate, because I'm honestly completely lost with your accusation that I attacked you. If you feel that I attacked you, you have the possibility at any time to report the post in question to be reviewed by a mod other than me.
 
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