So I ordered a DayDate 36 from JTime on July 15. This is my very first Rep purchase after doing lots of research. I sent the payment via wire transfer in CNY. Then on July 17 they sent me an email saying their bank for the international wire is a USD account and they can’t accept payments in CNY. So they said they asked their bank to refund me and once I received the refund I should pay again.
Since then I’ve been checking my bank account daily and no refund. I’ve been asking JTime for status and on July 25 they sent me a screenshot of some webpage written in Chinese and asked me to contact my bank. The screenshot does not include my bank routing number or account number anywhere.
I contacted my bank and they said I need to get confirmation from the sender. I’ve continued to email JTime and now they are not replying at all.
It’s now July 29, 12 days since they said they sent me the refund and still nothing.
I’m so upset and feel like I’ve just lost $404. What a terrible first time experience. What do I do?