Effective immediately we will be using our new domain name: https://PureTimeWatch.io
puretime Do you know if there will be a new Watch Outlet URL too? I noticed that is down (and their section here still lists a very old domain!).
Effective immediately we will be using our new domain name: https://PureTimeWatch.io
i cant see a VISA payment option on the site. Will this be resolved?
Just trying to read all of the content here, so if this had been asked, I apologize up front.
ARF bracelet - seems that's the way to go. Noob watch with the decision to Franken is also the way to go.
I haven't yet seen a Noob V9 no-date Submariner, am I missing it?
Also, how do you request the ARF bracelet with PureTime as a separate piece? I assume it is 904L?
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hi order number: #100166692...first time purchase. How much time on average does it take to ship items? I live in UK, hoping there will be no issues with customs etc? Thanks
Good to know the website's up and running. Great communication from puretime, as always. I confirm I could login with the password from the previous site.
Puretime Hello, I’ve ordered on 25th may 2 watches a gmt master 2 pepsi and arf submarine hulk, I only received the gmt pictures and I emailed for the arf and no one answered can please check what’s wrong. Order ID:166164
Hi Angus,
Still having issues signing in to the new domain even after clearing cookies. Have you seen any other login issues from other customers?
I was popping in to check an order from 15 days ago that still hasn't received QC pics: 100165427, but I figure it's just an in-stock issue.
I sent to e mail [email protected] mail delivery system noticed that doesn't exist. How to contact and ask about products?
Hmmm, still not working even on other browsers. And when I use the "reset password" button, the link that gets emailed out redirects to the old domain puretime.io and errors out.
Ah well, Elena reached out to me with the QC pictures early this morning. Whether coincidental or not, thanks for the responsive service!
Website will not load...puretimewatch.io
I have tried several times today
I made an order on 23.05 and not recieved any qc pics yet. is there delays here? Not bothered about waiting just like to know the order is still ongoing, thanks
UPDATED on 31st May 2019
Effective immediately we will be using our new domain name: https://PureTimeWatch.io
Will you be changing your email addresses to this domain as well? [email protected] etc etc.. ?
Yes, all the emails will be changed to @puretimewatch.io
Thanks
Hello! I placed an order on Saturday and used a Visa. I don't think the order went through. Order # 100166781.SD43 ARF V3. Should I reorder with a Mastercard? Want to make sure I don't order the same watch 2x.
Best,
Benj
Hi PT,
I put in an order #100166851 last night and MasterCard denied the payment to check for fraud, which I expected. However your ordering system still puts the order through with a status of Payment Rejected. Could you cancel this order and refund the PT points used on it? No one has responded from the [email protected] email. The payment processing fees were way too high (+8%) so I changed my mind and will be using Bitcoin later on a separate order, but it takes 12 days for the exchange to clear the deposits for sending the coins out of the wallet.
edit: looks like that email might be wrong after all. I sent my initial email to [email protected] and got an automated response so your team should be seeing it