I bought a pam tuttonero last week from puretime it arrived on Monday. I unwrapped it started checking it over turned it over to check the movement and saw immediately four what look like black sharpie marks on the movement!!! I mean these aren't little dots one of them is about 5mm long.
I coukdnt believe it. I checked the qc pics and there was no sign of the marks so I contacted puretime immediately. They asked for close up shots so I sent a handful and thought ok they'll see those and replace it.
I just got an email from Jennifer at puretime qc
"Thanks for the pics. we are sorry for this but from our qc pics, we really dont see there marks."
I'm absolutely gutted. What am I supposed to do? Obviously the qc pics were not the same watch they sent me but it's just them vs me???
Any advice greatly appreciated
Will post pics shortly.
I coukdnt believe it. I checked the qc pics and there was no sign of the marks so I contacted puretime immediately. They asked for close up shots so I sent a handful and thought ok they'll see those and replace it.
I just got an email from Jennifer at puretime qc
"Thanks for the pics. we are sorry for this but from our qc pics, we really dont see there marks."
I'm absolutely gutted. What am I supposed to do? Obviously the qc pics were not the same watch they sent me but it's just them vs me???
Any advice greatly appreciated
Will post pics shortly.