Hey Var,
That is brutal and I can certainly understand that you are guarded with your personal details.
I remember my wife and I going to a surf/skate store in the mall so I could pick up a hat. This was maybe 2000-ish. We get home and there is a message waiting from our bank saying that our account was frozen due to high activity. I'm thinking to myself that a hat didn't seem to qualify as "high activity."
We call the bank and immediately knew something was wrong. In the span of 12-15min, there was over $3500 charged to places like Victoria's Secret and Bath and Body. An actual human being at the bank noticed this and stopped the card. This was before the banks just took your side and we had to give interviews and statements to local law enforcement, bank officials, and a litany of others. At one point, my wife was treated as a suspect since the charges were all made at female-oriented stores. The bank would not credit our account and waited until they had "sufficient information" with no timeline provided to us.
Since this was the dawning of identity theft, the process was very slow. Eventually, the girl who was working at the surf and skate shop where I purchased the $20 hat was found to be the thief. She was part of a network of mall store employees that used credit card terminals and points of sale to drain customer accounts. Specific details were not given to me and my wife. I was able to get the gist of the scam which follows:
- A salesperson at store A rings through a customer transaction.
- Immediately calls or texts an employee at store B who is part of their group. Provides the credit card details and name on the card.
- The employee at store B opens a sale and manually enters the credit card details provided. Quickly rings through store merchandise.
- Store B employee then calls or texts an employee at Store C. The process repeats until the card was drained of funds or flagged.
The employees at these stores would then sell the merchandise at rock-bottom prices on eBay and divide the profits. This was way before security chips and other measures. Even with these measures, retailers can still manually enter transactions today! We eventually received our money back from the bank. I think it was around three months. The mall scam ring was caught as well. From what we were told it was a shockingly large network that was responsible for thefts in the six figures.
Var, I'm not trying to compete with your situation, but rather sympathize with you from one mall-scammed member to another! I think that RWI members should keep in mind why these changes have been implemented in the first place...to prevent and stop scams and scammers running amock in the M2M area. I have mentioned before that I have never used the M2M sections as a buyer or a seller. Maybe I will, maybe not. I personally have used this forum as a resource since before I even registered for an account and thought it was a great time to offer my support. I'm not sure if you use Amazon, Target, Lyft, Shopify, Wayfair, etc. All of these Fortune 500 use Stripe to accept payments or verify identity. I have active accounts with almost all of these companies. The fact that RWI uses the same verification company as Google or Amazon makes me feel as secure as one can possibly feel online.
I hope this helps Var! Please let me know if you have any other questions or concerns.