Hi,
I bought a ARF 2824, and within days (literally) the pearl fell out and is lost. I reached out to the TD, and he offered to send a replacement pearl that I'm expected to glue in. Is this normal? (Is it supposed to be glued)? I kind of feel like for the money that they charge, he should have offered to exchange the watch. I'm not by any means experienced with this, so any help or feedback is appreciated.
Thanks
I bought a ARF 2824, and within days (literally) the pearl fell out and is lost. I reached out to the TD, and he offered to send a replacement pearl that I'm expected to glue in. Is this normal? (Is it supposed to be glued)? I kind of feel like for the money that they charge, he should have offered to exchange the watch. I'm not by any means experienced with this, so any help or feedback is appreciated.
Thanks