That's bad luck Steve, but can happen if you try to remove the bezel on some watches without removing the crystal. In your photos when you removed the bezel was the operation of the bezel the same as in this thread about Omega UPO
https://forum.replica-watch.info/th...zel-on-your-upo-in-15-minutes-or-less.193285/ shame the pics have gone. if so the probable reason for your bezel sticking up is that the bezel spring is slightly bent upwards, you can solve this by carefully adjusting it so that it is flat. Another solution is to buy some black waxed dental floss, cut a strip about 10 inches long and holding both ends pull it under the bezel at 12 and pull down and cross it over at 6. As you probably know this is a trick to firm up a loose bezel, but in your case would cover the silver of the case. Just tuck the ends under the bezel with a razor blade. Also, why don't you explain to the TD what happened and ask them to send you another crystal?