Paid $658. Credit card charged $716!

[tongsui]

It's normal ... the payment processor usually take 8 to 10 percent from the transaction . Got bitten once some time ago , ever since I stick to transferwise or PayPal

 

[yeehe]

I personally wouldn't order by CC for such purchases - not spic and span kinda transactions, you see.
But I can feel the added security that one can dispute in 90 days (or so).
If you feel defrauded, you can ask him for full refund. Its possible the $ you get refunded will be less than that deducted. But then you can file a ticket here or follow other avenues ...

I tend to always use CC... what do you usually use instead?

 

[Thatwatchguy]

It happens, they are third party processes given the nature of the business fees are high. The TD charges x and the credit card processor charges x + Their fee. Thats not up to the TD, just a cost of the payment method.

Same as PayPal we all get screwed on bogus conversion fees but no one bitches about that

 

[Kerbus]

Something must’ve changed since March when I ordered by CC . I wasn’t charged any kind of extra fee. Now I see I have to be alert to this extra percent charge the next time I order

 

[Kerbus]

looks like theres always going to be extra charges

 

[trailboss99]

The portal said $658 USD. THe bank account said $716. Thats fraud.

As many have said, no it's not fraud. As many have stated that's a processing fee from the dodgy CC processors that TDs have to use, the only processors who will accept their business are ones from Eastern Europe and they're basically pirates. They know their customers are dealing in illegal goods and they know they can charge as they please. This has always been the case and having been here for 11 years I'm surprised you are not aware of that.

TBH I wouldn't pay via CC to any TD unless it is one that has single-use card numbers and allows you to set a maximum amount for the transaction as I don't trust the processors as far as I can throw them.

You can always ask for clarification and/or ask for a refund and find a dealer who has any other payment type that will not incur fees.

I would not go this route as he won't get the fees back in a refund and indeed, the processor may even take out more fees.

 

[r0b9502]

I tend to always use CC... what do you usually use instead?

btc or paypal. never used CC

 

[trustytime]

The extra charge on the payment was made by the credit card processing bank.
It's the currency exchange difference. The card processor bank we used is a local china bank.
It's just like when you purchase something overseas and there will be currency exchange differences.
It is stated in the checkout page banner shown that there is currency exchange charges.

To clarify, I do not get a cent more than what I charge on the website.

 

[Devo55]

I paid for a new Rolex VSF 126613LB. Made the order on his website. I was told I will get credit card payment advice later in the email.

The order on the website was $658 USD. I have photographic proof.
We were then taken to a portal to pay. I put in $658 USD and the transaction went through.

On the bank's website was charged $716.50!! I have screenshot


When I confronted Andrew about it he said its currency conversion charges. What currency conversion charge? We were asked to pay in USD we paid in USD how is there a currency conversion?? He has not replied back at all after I confronted him

Not happy.

It says on his site that there will be a surcharge of 8-10%

Same thing happened to me, unexpected yes.. but I did not do my research and that's on me.
Trusty has been around for years, he's not ruining his reputation and standing over $50.

So what are you doing here if the Rolex are fraudulent? I have bought from Andrew and have never had this issue of $60 being charged extra. The credit card portal said TOTAL AMOUNT= $658! and after the transaction, the bank account said $716. Can you understand? It was USD to USD where is the currency conversion involved? When I asked him for a TOTAL amount he told me its $658. Despite me asking numerous times he did not give me Transferwise details.

It is your bank charging a cross border fee. Not Andrew. You can call your bank or your credit card company and they will tell you that. That is what I did

 

[Wstn33]

Even it were fraud, what are you gonna report to your local police department?

That you purchased a COUNTERFEIT brand name watch from a CHINESE merchant overseas?

The lack of thought you put into this prior to writing is laughable my friend...

 

[RepPossessed]

If you go to a shop and the shopkeeper says that'll be $2.00, you tap your credit card and then you are told thank you for $2.00 and you get a receipt of $2.00. Then you go home and check your bank you were charged $4!!! do you understand

Well yes if i used my UK credit card in a shop in China they would charge me a transaction fee and currency exchange on top of my transaction, so my bubble tea would cost probably twice what it should.

mmm... but i love that bubble tea yum yum

 

[r0b9502]

Some simple rules I follow - may or may not apply to others:

1. Never use CC for "grey" purchases, even if it gives you a sense of security
2. Purchase only from TDs listed here (or the other big rep forums). Be sure to double check who you are communicating with by checking the email IDs listed here
3. Once you have paid, foggeddaboudit. If you receive the item, it is Christmas time for you. If you dont, you have been a naughty boy, and you deserved it. If you think otherwise, open a helpdesk ticket.

 

[g00n]

Some simple rules I follow - may or may not apply to others:

1. Never use CC for "grey" purchases, even if it gives you a sense of security
2. Purchase only from TDs listed here (or the other big rep forums). Be sure to double check who you are communicating with by checking the email IDs listed here
3. Once you have paid, foggeddaboudit. If you receive the item, it is Christmas time for you. If you dont, you have been a naughty boy, and you deserved it. If you think otherwise, open a helpdesk ticket.

 

[Yacht-Monster]

I've used Andrew as my main TD for a while now and I pay with transferwise and he applies the 5% discount which normally covers the postage plus a bit depending on the order.

I would recommend it going forward as it's cheaper and very safe.

 

[Evilspell]

last month I also paid an extra $40 fees at another known TD and my bank told me that it was the Chinese bank that charged this extra !
these banks overcharge the payments because they know that it's a grey purchase !
it's not a fraud and the TD is not responsible .