jtime.io is correct site (as listed in the TD section here).
jtime.watch looks like a fake site.
the email
jtimewatchstore@gmail.com is definitely NOT what jtime uses. They use
jtime.sales@gmail.com or
jtime.servicing@gmail.com
Now, given that the real jtime is very prompt in response, and better than many other TDs in shipping, and you have had no response in 4 months, ...drumrooolllll.... you fell for a SCAM!! Expect a full loss of whatever you paid.
I looked at both sites for a bit side by side. The fake one you ordered from is deceptively similar to the gen site. The glaring difference is that they do not have a "live" feed. Like New arrivals which show the latest arrivals, etc. which need more frequent updates. They have a list of popular watches, and they have constructed a fly trap.