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Nightmare modding story of a PPF 5712 V2 - and what can you learn (watchmaker Harleysta91)

jm_brc_7057

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Hello everyone.


Here is my nightmare story of trying to mod my PPF 5712 V2.

In September 2022 I sent Ricciardo @Harleysta91 PPF V2 5712 for modding.

Other than that I sent a genuine moon disk, which i paid 845$ for.
And I sent him a SW dial later (value of 398$).

The agreement was to service the movement, install the moon disk, do some case work for 550€.

Then the problems started.

1. First he destroyed the genuine Patek Philippe moon disk.



He told me that he would do the mods for free. Even though the moon disk is more expensive that the mods I accepted that. I thought that errors can happen and I should give him the benefit of the doubt. I then sent him a Keylog74 moon disk (170$).

When I learned that other forum watchmakers (@majwilliams0308 , @legend ) have performed moon phase swaps with genuine part without mishaps. I asked him if he can send the watch back to me, so I can send it to @legend. @legend had at that moment told me that he could do the operation and was willing to accept it, even though he was busy at that moment. @Harleysta91 didn’t accept that.

2. Afterwards a lot of more errors happened. He broke the main spring, the paint (text) went off when he was cleaning the bridges. It was really weird that it happened, but again I gave him the benefit of the doubt and in the end he exchanged them with a colleague.

At this time it had been almost a year.

3. After 1.5 year he told me that he had assembled the watch, but the clutch wheel part broke while he was setting the time to test the watch. I have seen no prove of it, so honestly speaking I can’t know if it did happen to my watch, or if he just used the clutch wheel part from my watch for someone else. Because I’ve seen other ppf V2 coming from him. But I just had to take his words for it.

After waiting two years and suggesting him solutions, i lost my patience and contacted @Cicero to help with the situation.

@Cicero told him to install a new movement in the watch and send it back. And he also gave him a direct instruction to send pictures of my watch.

He accepted, but still hasn’t even sent the pictures yet, which was 4 months ago.

I am not sure if the watch is in his possession or not.

I have about 1376€ of watch/parts with him at the moment, and have asked him to keep it and instead send me my money back. I don’t know if he will have the decency to do that.

I know unfortunate things can happen when you are modding a watch. But I expect a Trusted Watchmaker to follow the instructions of the staff at the very least.

Therefore I recommend everyone to think twice before you send your watch to a modder - even if they are a Trusted Watchmaker or not.

I feel I have been very naive with my approach. And I blame myself for it. But I have been thinking what I can tell others, so they don’t get into the same problems.

My recommendations would be:

A. First of all. Before sending a watch to a modder - even if they are a RWI Trusted modder - check their reputation regarding bad cases. Everyone is great and superb when things go well.
Find out how they handled the bad cases. Because that’s where you truly find out who they are.
B. Secondly, only send it to them if you know someone or talked to someone who has experience with them. Don’t only trust them because they are listed as Trusted Watchmaker.
C. Thirdly, involve staff early if there are problems or they keep stalling you. Don’t be stupid like me and wait two years. Because if you give them too much leash it will backlash in the end.

That was my recommendations. I don’t know how this will end, but I will keep you guys posted.

Happy new year everyone. Have a good one and remember to protect your eyes and hands 😊
 

zinduna

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Sorry to hear of this. Very frustrating. Being out the money sucks but it's only money. Worse to me would be losing 2 years of time, effort securing the parts, and being soured on the watch.

It's still a great watch IMO and worth the trouble of modding the moonphase and dial. I'd definitely go with someone who knows how to work on this piece, as it is finicky. DM me if you want a good recommendation.

Best of luck resolving the issue.
 
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jm_brc_7057

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Sorry to hear of this. Very frustrating. Being out the money sucks but it's only money. Worse to me would be losing 2 years of time, effort securing the parts, and being soured on the watch.

It's still a great watch IMO and worth the trouble of modding the moonphase and dial. I'd definitely go with someone who knows how to work on this piece, as it is finicky. DM me if you want a good recommendation.

Best of luck resolving the issue.

Thanks buddy. Yeah, it’s been a lot of time. Definitely sour with these years passing by. And not be able to enjoy the watch. 1776€ is a lot of money, but as you say i also used a lot of time and effort in getting all the parts.

And now I’m just hanging with nothing. He’s not even responding to staff requests.

One of the benefits of letting people know about it is, that maybe the pressure on him makes him re-evaluate the way he’s handling this. After all he gets a lot of business through RWI. Which will be difficult when people know about this episode.
 

baia64

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era già successo qualche anno fa, c'era anche un thread dedicato, peccato non averlo letto. Mi dispiace, buon anno.
 
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CutePinkKitty

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I remember your moondisc issue.... this was a long time ago and you're still dealing with this crap?

this has been way way too long
 
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MaximillianGT

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I’m truly sorry to hear about what happened to you. The combination of so-called "PP clone movements" and a less-than-skillful modder really does seem like a perfect testing ground for Murphy’s Law. Kudos to you for having the patience to endure this for two years — I know I would’ve lost mine in just six months. I genuinely hope you can bring this horror journey to a close soon without losing too much more time, effort, or money.
 

m1994

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Wow, your patience is truly admirable, but what a terrible situation. Losing the money is already a huge blow, but two years wasted is just unbelievable. The lack of communication and absence of photos from the modder is absolutely inexcusable. I’ve worked with other modders here on the forum, and they’ve always been quick to address any questions and eager to help. Hopefully, the forum moderators can step in and talk to the modder to resolve this so you don’t end up losing another two years.
 
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jm_brc_7057

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I remember your moondisc issue.... this was a long time ago and you're still dealing with this crap?

this has been way way too long

Yeah buddy. That’s exactly the one! It’s years back. And I am still dealing with it.

Amazing how good memory you have. Well remembered :D
 
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jm_brc_7057

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I’m truly sorry to hear about what happened to you. The combination of so-called "PP clone movements" and a less-than-skillful modder really does seem like a perfect testing ground for Murphy’s Law. Kudos to you for having the patience to endure this for two years — I know I would’ve lost mine in just six months. I genuinely hope you can bring this horror journey to a close soon without losing too much more time, effort, or money.

Thanks buddy. You are right about that. I can’t recommend this to anyone else. People really need to be careful who they send it to.

I hope so :(

I am sure the Forum mods will do what they can to help solve it. Even though he doesn’t want to follow their instructions. 🤞🏾 fingers crossed.
 
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jm_brc_7057

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Wow, your patience is truly admirable, but what a terrible situation. Losing the money is already a huge blow, but two years wasted is just unbelievable. The lack of communication and absence of photos from the modder is absolutely inexcusable. I’ve worked with other modders here on the forum, and they’ve always been quick to address any questions and eager to help. Hopefully, the forum moderators can step in and talk to the modder to resolve this so you don’t end up losing another two years.

Thanks buddy. You have found good modders.

Cicero is involved in this. He is very just and will do what is correct. Let’s hope he listens to him.
 

CutePinkKitty

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Yeah buddy. That’s exactly the one! It’s years back. And I am still dealing with it.

Amazing how good memory you have. Well remembered :D
It sucks having a damn good memory.... I still remember the assholes I want to concrete and throw over the SF bridge.

But I'm really surprised you're still dealing with this. My max timeline is 3 months. Beyond that is more than ridiculous
 

theREALgoat

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Finding a good, reliable, trustworthy watchmaker is probably the most frustrating part of this hobby. Especially if you want to get into these high-end franken builds...sorry to hear about your experience, that would discourage me so much
 
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Mjh2k4

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@Caboose i think we are up for another charity watch situation!

All joking aside, what a shit show. I know this is only one side, but I struggle to fabricate a story where this makes sense to have played out this way in any other fashion that makes the watchmaker’s actions acceptable.
 

jm_brc_7057

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It sucks having a damn good memory.... I still remember the assholes I want to concrete and throw over the SF bridge.

But I'm really surprised you're still dealing with this. My max timeline is 3 months. Beyond that is more than ridiculous

Yeah buddy. It was a bad situation for you too. I hope I have learned something from this.
 

jm_brc_7057

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Finding a good, reliable, trustworthy watchmaker is probably the most frustrating part of this hobby. Especially if you want to get into these high-end franken builds...sorry to hear about your experience, that would discourage me so much

Yeah. That’s the bad thing about these situations. I will think twice before going down another modding road. The good modders on RWI loose business unfortunately.
 

jm_brc_7057

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@Caboose i think we are up for another charity watch situation!

All joking aside, what a shit show. I know this is only one side, but I struggle to fabricate a story where this makes sense to have played out this way in any other fashion that makes the watchmaker’s actions acceptable.

I think in his head he’s already doing me a favour because he is not charging for the mods. And he thinks that the rep and parts was at fault. The genuine Patek moon disk because it was difficult to install, and the rep movement because of the spring breaking, bridge paint going off during cleaning and the clutch wheel breaking.

And I must embarrassingly admit I somewhere along the way was naive and believed these bad explanations.

But as other members pointed out and as it proves that other watchmakers have successfully done these mods - it depends on skills a lot.
 

Mjh2k4

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I’d still expect cash back. Honestly. I’ve been lucky so far that the guys that have agreed to work on my watches are a group of good dudes with Stirling reputations. And I’ve tried to stick to buying vintage builds from guys like Natas and 369 etc etc.

Overall I think this is a situation of someone getting in over their head more than anything malicious.
 

jm_brc_7057

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I think in his head he’s already doing me a favour because he is not charging for the mods. And he thinks that the rep and parts was at fault. The genuine Patek moon disk because it was difficult to install, and the rep movement because of the spring breaking, bridge paint going off during cleaning and the clutch wheel breaking.

And I must embarrassingly admit I somewhere along the way was naive and believed these bad explanations.

But as other members pointed out and as it proves that other watchmakers have successfully done these mods - it depends on skills a lot.
Off course this rep isn’t easy to work on. And it has its flaws. And he explained that the clutch wheel breaks on these. But then again. It happened in his possession and he’s delayed this for unreasonable long. And also hasn’t followed staff instructions in handling the matter. So it’s difficult to explain away.
 
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jm_brc_7057

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I’d still expect cash back. Honestly. I’ve been lucky so far that the guys that have agreed to work on my watches are a group of good dudes with Stirling reputations. And I’ve tried to stick to buying vintage builds from guys like Natas and 369 etc etc.

Overall I think this is a situation of someone getting in over their head more than anything malicious.

I think you are right in your assessment. And yes. I would like to get a cash back.
 
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