Since it's been done 1000 times there's no point in rehashing how rep dealers work. You can do a search on that. On that note. The dial issue has been well documented. The suppliers, not the dealers, the 'suppliers' made thousands of these in the last run. And wrong or not they certainly aren't going to toss them. They are going to be used until they are gone. To think they won't is naive. And the dealers can't control that. So if he is willing to hunt down a better one for you it is in fact a kind gesture.