• Tired of adverts on RWI? - Subscribe by clicking HERE and PMing Trailboss for instructions and they will magically go away!

Made my first ever Order! Excited but worried!

tkingjr

Watches & woodworking
Gold Patron
Certified
7/4/16
2,965
1,800
113
Northeast USA and Shenzhen, China
I have just made my first ever order on Puretime,

I received a payment link, and paid.

I haven't received a confirmation of my payment or anything yet.

Will be posting progress of the whole procedure.

Can anyone advise? Do I just wait, and if I do, how long?

DATEJUST 41 126333 FLUTED BEZEL KING 1:1 BEST EDITION 904L STEEL BLACK DIAMONDS DIAL ON JUBILEE BRACELET VR3235​

Relax. Everything is slow when you buy Reps. If the watch is out of stock it takes a long time. I waited months for a watch that was out of stock till the factory ran another batch of watches. The TD's buy watches from the factories and sell to you.
 
  • Like
Reactions: TESLA760

BMWM4

Getting To Know The Place
24/8/23
27
15
3
I am relaxed my friend. I understand everything is slow. Just because it took you months doesn’t mean it’s okay to give promises as a TD and not stick to the. I’m just following the time period the TD have told me. 19 days now and I received this message:

“Sorry for delay. Just confirmed it seems this factory can't supply orders now. Can you change to one from another factory?”

What does this even mean? What’s the difference between other factories and the original factory? How long will this take? Is the quality the same?

They are so vague and my personal experience so far has not been great.
 
  • Haha
Reactions: TESLA760

BMWM4

Getting To Know The Place
24/8/23
27
15
3
Just order a other watch That is easy accessible
Clean ,vsf ?
That isnt the point though... I can order another watch, but I ordered the one above.

If they dont have it or can not source it, why are they selling it?

Everyone on here is defending Puretime, but this is wrong.

They advertised a watch, I paid for a watch, I was told to wait 2-3 weeks, Ive waited, and now 2 days before the end of the 3 weeks, they've just only discovered that they cant source it. I dont care what anyone says, this is very bad customer service. They should put on their website that certain watches may take extra longer to source, so that consumers are aware that if they order certain watches, they may have to wait longer.

It's just shit. Puretime respond twice a day maximum, theres no contact number, there is no live chat.

So what is Puretimes Solution?

I am doing this openly so that other people that want to buy watches understand the whole true process, and not just listen to TD dickriders.
 

Feefo

CEO, Vaselume (TM) Corporation
Staff member
Moderator Sales
Certified
8/5/22
17,827
43,913
113
EU
That isnt the point though... I can order another watch, but I ordered the one above.

If they dont have it or can not source it, why are they selling it?

Everyone on here is defending Puretime, but this is wrong.

They advertised a watch, I paid for a watch, I was told to wait 2-3 weeks, Ive waited, and now 2 days before the end of the 3 weeks, they've just only discovered that they cant source it. I dont care what anyone says, this is very bad customer service. They should put on their website that certain watches may take extra longer to source, so that consumers are aware that if they order certain watches, they may have to wait longer.

It's just shit. Puretime respond twice a day maximum, theres no contact number, there is no live chat.

So what is Puretimes Solution?

I am doing this openly so that other people that want to buy watches understand the whole true process, and not just listen to TD dickriders.
You have to calm down. This is how this industry works and all this information is readily available in the forum if you care to look for it.
It just happens this isn't amazon and you're buying a counterfeit item from a dealer that manages an illegal and dangerous activity. All that you are exposing, literally every single aspect that is annoying to you, is nothing new, it can happen and the majority of informed members understand it and know there are certain risks involved, including the inability of a dealer to source a certain watch.
If new members took the time reading and doing some research, they would "understand the whole true process" and know what to expect. There's a lot that do so and don't blame it all to the TD.
You don't even understand how lucky you are you're given options by the TD. Continue talking to him to find an alternative as this is the only reasonable way to manage it at this moment.
 

puretime

Trusted Dealer
Trusted Dealer
16/3/06
14,584
5,309
113
What does this even mean? What’s the difference between other factories and the original factory? How long will this take? Is the quality the same?
I am very sorry for this. We are not factories and We were not informed earlier either. If possible, let us know if you can choose another one you like or we issue you a full refund. Sorry for the inconvenience caused.
 

Planetdanny

Banned member, the goat does not approve
Banned
Certified
5/4/23
428
199
43
Rotterdam Netherlands
That isnt the point though... I can order another watch, but I ordered the one above.

If they dont have it or can not source it, why are they selling it?

Everyone on here is defending Puretime, but this is wrong.

They advertised a watch, I paid for a watch, I was told to wait 2-3 weeks, Ive waited, and now 2 days before the end of the 3 weeks, they've just only discovered that they cant source it. I dont care what anyone says, this is very bad customer service. They should put on their website that certain watches may take extra longer to source, so that consumers are aware that if they order certain watches, they may have to wait longer.

It's just shit. Puretime respond twice a day maximum, theres no contact number, there is no live chat.

So what is Puretimes Solution?

I am doing this openly so that other people that want to buy watches understand the whole true process, and not just listen to TD dickriders.
Nog every td will click with you
I have also a list of td that’s not for me
Just be patients a you wil find a td that works for you
My go to is j time
 

Planetdanny

Banned member, the goat does not approve
Banned
Certified
5/4/23
428
199
43
Rotterdam Netherlands
I am very sorry for this. We are not factories and We were not informed earlier either. If possible, let us know if you can choose another one you like or we issue you a full refund. Sorry for the inconvenience caused.
Here you have
No problem at alll
The give you 2 very good options
Take it and don’t cry about it 😀
 

TESLA760

Time is Money $$
Patron
Certified
7/2/11
24,695
21,129
113
Socal Wine Country
I am doing this openly so that other people that want to buy watches understand the whole true process, and not just listen to TD dickriders.
Oh wow. Guess you finally exposed us all. As a community we have all been trying to hide how watch purchases work, but you finally got us !

Unveil You Got Me GIF by ABC Network
 
  • Haha
Reactions: BMWM4 and Feefo

BMWM4

Getting To Know The Place
24/8/23
27
15
3
Not entirely sure why those that have responded are so triggered lol

Being promised 21 days and on the 19th day, being made aware that they cant source a watch, is a massive inconvenience. No matter how you try to paint a picture, it's still an inconvenience.

Stating facts, and the events of the experience as far seems to have upset many of you. Apologies that you're all so invested.

The TD themselves has apologised for the inconvenience, which it is.

@puretime Thank you for the time you've spent trying to rectify the issue.
 

Aldavid718

Do not accept unsolicited offers
13/9/23
1
1
3
Not entirely sure why those that have responded are so triggered lol

Being promised 21 days and on the 19th day, being made aware that they cant source a watch, is a massive inconvenience. No matter how you try to paint a picture, it's still an inconvenience.

Stating facts, and the events of the experience as far seems to have upset many of you. Apologies that you're all so invested.

The TD themselves has apologised for the inconvenience, which it is.

@puretime Thank you for the time you've spent trying to rectify the issue.
Bro what ended up happening?
 
  • Haha
Reactions: TESLA760

Feefo

CEO, Vaselume (TM) Corporation
Staff member
Moderator Sales
Certified
8/5/22
17,827
43,913
113
EU
Bro what ended up happening?
Hi and welcome to RWI! Glad you found your way here.

Please take some time to read the sticky threads in the new members area (all subsections), learn the basic forum rules and get some very good advice in the process. A number of questions has already been answered there, this is just an example:


As a new subscriber, you've already been directed to this thread, please read carefully and look through the linked additional threads:


Another good thread to read to understand where RWI comes from and some fundamentals is this:


Most of the information you need to know to start is there. If you're preparing to buy, read the stickies before ordering. When you're finished, you can continue learning by reading the stickies in all remaining sections. If it's stickied, it's important information.

If you intend to sell, read the sales rules and all stickies in the sales section with particular care and make sure you understand each single rule. Sales rules infraction is taken very seriously here. As a new member you are not eligible to sell. Using the sales section is a privilege, eligibility must be earned, make sure you know and understand how.

For anything else, feel free to reach out to @eBoy or me, we're happy to assist, advise, direct, explain. Don't hesitate.

Don't be afraid to post noob questions in the new members area. In doubt, use the flame free zone. If you feel uncomfortable anywhere in the new members area, please reach out to @eBoy or me. Mutual respect is of utmost importance to us. On the other hand, we're grown-ups and are supposed to be able to deal with a bit of irony, don't take it personally, ever, a bit of irony never harmed anyone. If you laugh at jokes, you'll make friends faster.

This forum is a treasure trove of information and benefits from the engagement of all members who take their time to share their knowledge, help each other out and have some fun. We hope that you'll benefit and enjoy this platform as well as contribute positively to it.

If at any point you feel to contribute also on another level, feel free to pm the boss (trailboss99) to become a supporter and get some little perks with the status (editing rights, for example).

Enjoy the forum.
 

BMWM4

Getting To Know The Place
24/8/23
27
15
3
Bro what ended up happening?
Bro, tbh they’re offered other watches, which aren’t like the one I wanted at all, and they’ve asked me to pay extra for those.

In the end they sent me a link for a different watch that’s identical to what I wanted from a different factory however I have to pay more, and I have to wait another 2/3 weeks.

Not really sure what to do.

I’d ask for help from members, but it seems they offended whenever I tell the truth of the situation.

What’s making it worse is how slow PureTime respond tbh. Once every hour, like I wish there was someone you can speak to directly - JTime offer this.
 

Feefo

CEO, Vaselume (TM) Corporation
Staff member
Moderator Sales
Certified
8/5/22
17,827
43,913
113
EU
Nobody is offended. IT's just that "the truth of the situation" is not a secret revelation, it can happen.
Now to your issue. What watch did they offer you instead? What is the price difference?
 
  • Like
Reactions: TESLA760

puretime

Trusted Dealer
Trusted Dealer
16/3/06
14,584
5,309
113
Bro, tbh they’re offered other watches, which aren’t like the one I wanted at all, and they’ve asked me to pay extra for those.

In the end they sent me a link for a different watch that’s identical to what I wanted from a different factory however I have to pay more, and I have to wait another 2/3 weeks.
My friend, if you don't want the one we suggested, you can check other models from our website .we double confirm availability with factories. We are not forcing you to go for the expensive one. We can also do a refund.
 
  • Like
Reactions: TESLA760